{"id":2203913,"url":"https://alion.io/job/reserv-people-ops-generalist","title":"People Ops Generalist","company":{"id":1772925,"name":"Reserv","domain":"reserv.com","url":"https://alion.io/company/reserv-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":188},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false},{"name":"Slack","optional":false}],"status":"closed","first_seen_at":"2026-10-09T20:34:29Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-14T15:24:19Z","board_verified":false,"closed_at":"2026-10-14T15:24:19Z","days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"About Reserv\nReserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.\nLocation Requirement\nCandidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.\nAbout the role\nWe are looking for a People Operations Generalist to help create a seamless and supportive experience for every employee at Reserv. In this role, you’ll own key processes across the employee lifecycle-from onboarding and HR support to performance programs and compliance-while acting as a trusted partner to both team members and leadership. You’ll bring a mix of empathy, organization, and problem-solving to a fast-paced, remote environment where we value initiative, clear communication, and continuous improvement. If you’re excited to build thoughtful processes, support a growing team, and shape the future of People Ops at an ambitious insurtech startup, we’d love to connect.\nWhat you'll do\nHelp deliver People activities throughout the end-to-end cycle of an employee's time at Reserv: from onboarding to HR questions during their time here to offboarding.\nOnboarding: Work with TA stakeholders to gather information needed to onboard employees & accurately onboard in HRIS in compliance with applicable internal policies and external regulations.\nServe as a point of contact to team members, answer questions, and help employees navigate inquiries.\nMaintain confidentiality of core HR data and projects.\nSupport in delivering HR programs and processes related to workforce planning, employee engagement, performance reviews, promotion process, and talent development in a remote environment.\nProactively identify areas for process improvement and contribute to the overall efficiency of People Operations.\nEnsure compliance with labor laws and regulations, staying up-to-date on relevant changes\nMaintain and update internal HR documentation and policies\nQualifications\n2+ years of experience in People Operations (HR)\nProficient with HR systems\nHigh emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people\nStrong interpersonal skills, good intuition, and the ability to communicate to all levels of the organization\nAbility to work independently to manage multiple ongoing projects and programs with high attention to detail and organizational skills\nDecisive problem solver with a \"get it done\" attitude who thrives in a fast-paced, sometimes ambiguous environment\nExceptional ethics around confidentiality and highly sensitive information\nKeen to continue learning and developing their skill set, having a growth mindset\nPassionate about people\nProficiency with tech tools: Apple Computer, Google Suite, and Slack.\nReady to hit the ground running!\nBenefits\nGenerous health-insurance package with nationwide coverage, vision, & dental\n401(k) retirement plan with employer matching\nCompetitive PTO policy - we want our employees fresh, healthy, happy, and energized!\nGenerous family leave policy after 8 months of continuous work\nWork from anywhere to facilitate your work life balance\nApple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!\nAt Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!","description_format":"text","description_chars":4372,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-10-09T22:20:38Z"},{"event":"close","at":"2026-10-13T14:50:21Z"},{"event":"reopen","at":"2026-10-13T18:51:24Z"},{"event":"close","at":"2026-10-14T15:24:19Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/reserv-people-ops-generalist","json_url":"https://alion.io/job/reserv-people-ops-generalist.json","meta":{"generated_at":"2026-10-15T16:50:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1772925},"rest":"https://alion.io/mcp/rest/get_company?id=1772925"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freserv-people-ops-generalist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freserv-people-ops-generalist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freserv-people-ops-generalist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reserv-people-ops-generalist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freserv-people-ops-generalist"}]}