{"id":2460703,"url":"https://alion.io/job/resmed-operations-supervisor-","title":"Operations Supervisor.","company":{"id":99683,"name":"ResMed","domain":"resmed.co.uk","url":"https://alion.io/company/resmed-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":45,"ghost_share":0,"stale_share":0.733,"repost_share":0.022,"time_to_fill_p50_days":37,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6708},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Kanban","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-13T17:17:22Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T02:38:44Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Operations Supervisor\n\nLet’s talk about the team\nThe Manufacturing Operations team is responsible for ensuring the safe, efficient, and consistent production of high-quality medical devices that meet customer requirements, regulatory standards, and business objectives.\nThe team plays a critical role in driving operational performance through effective workforce management, manufacturing execution, capacity optimization, quality assurance, cost management, and continuous improvement.\nWithin Manufacturing Operations, the Operations Supervisor works closely with Manufacturing Engineering, Quality, Supply Chain, Production Planning, Maintenance, Human Resources, Training, and Continuous Improvement teams to achieve operational excellence.\nThe team is committed to building a high-performance manufacturing culture through Lean Manufacturing principles, the Manufacturing Excellence Program (MEP), Six Sigma methodologies, and structured Continuous Improvement initiatives that eliminate waste, improve productivity, strengthen quality, and enhance employee engagement.\n\nLet’s talk about the role\nAs an Operations Supervisor, you will be responsible for leading and managing daily manufacturing operations to achieve safety, quality, delivery, cost, productivity, and people performance objectives.\nYou will provide hands-on leadership to production teams, including Team Leaders, Line Leaders, and Operators, ensuring effective execution of production plans, workforce deployment, process compliance, and operational performance.\nA key focus of this role is to drive operational excellence by implementing Lean Manufacturing practices, supporting the Manufacturing Excellence Program (MEP), applying Six Sigma problem-solving methodologies, and leading structured Continuous Improvement initiatives.\nYou will be expected to identify manufacturing inefficiencies, eliminate non-value-added activities, improve manufacturing processes, optimize resource utilization, and establish sustainable improvements through standardized work and performance management systems.\nYou will also play an important role in developing team capabilities, strengthening employee engagement, improving workforce retention, and promoting a culture of accountability, ownership, collaboration, and continuous improvement.\nThrough effective leadership, data-driven decision-making, and cross-functional collaboration, you will help build a safe, agile, efficient, and high-performing manufacturing operation aligned with ResMed's business objectives.\n\nLet’s talk about responsibilities\nManufacturing Operations and Performance Management\nLead and supervise daily manufacturing operations to ensure achievement of production output, productivity, quality, delivery, safety, and cost targets. \nExecute daily and weekly production plans by ensuring effective allocation of manpower, machines, materials, and manufacturing resources. \nMonitor production performance against established operational KPIs, including schedule attainment, productivity, labor efficiency, yield, scrap, downtime, and overall equipment effectiveness (OEE), where applicable. \nIdentify and resolve production bottlenecks, manpower shortages, material constraints, process inefficiencies, and other operational disruptions. \nEnsure production activities comply with approved manufacturing procedures, quality standards, regulatory requirements, and workplace safety expectations. \nConduct daily operational performance reviews, production floor walkthroughs, and structured tier meetings to identify performance gaps and drive corrective actions. \nOptimize workforce allocation, shift arrangements, overtime utilization, and production capacity to achieve operational efficiency and cost-effectiveness. \nCollaborate with Planning, Supply Chain, Engineering, Quality, and Maintenance teams to resolve constraints and ensure production continuity. \nDrive effective escalation, problem resolution, and recovery planning for production performance deviations. \n\nLean Manufacturing and Manufacturing Excellence Program (MEP)\nLead the implementation and sustainability of Lean Manufacturing principles and Manufacturing Excellence Program (MEP) initiatives within assigned production areas. \nIdentify and eliminate the eight Lean wastes, including defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, and extra processing. \nImplement and sustain Lean tools and practices, including 5S, Standard Work, Visual Management, Gemba Walks, Kaizen, Value Stream Mapping, and structured Daily Management Systems. \nDrive continuous improvement of manufacturing flow, line balancing, takt-time alignment, cycle-time reduction, and overall resource utilization. \nSupport improvements in setup and changeover times through appropriate Lean methodologies such as Single-Minute Exchange of Die (SMED), where applicable. \nEstablish and sustain manufacturing performance management practices, including visual KPI boards, daily accountability, problem-solving routines, and follow-up mechanisms. \nParticipate in Manufacturing Excellence assessments, performance reviews, improvement workshops, and action-plan execution. \nPromote employee participation in improvement activities and build a culture of operational ownership, waste elimination, and standardized work. \nEnsure improvement initiatives deliver measurable performance benefits and establish control mechanisms to sustain results. \n\nSix Sigma and Continuous Improvement\nApply Six Sigma methodologies and structured problem-solving techniques to identify, analyze, and reduce process variation, defects, and manufacturing inefficiencies. \nLead or participate in improvement projects using the DMAIC methodology: Define, Measure, Analyze, Improve, and Control. \nFacilitate structured root-cause analysis using tools such as 5 Whys, Fishbone Diagrams, Pareto Analysis, process mapping, and data trend analysis. \nAnalyze manufacturing performance data to identify recurring losses, process variability, and improvement opportunities. \nLead corrective and preventive improvement activities to address chronic performance issues and prevent recurrence. \nCollaborate with Engineering, Quality, and Continuous Improvement teams to improve first-pass yield, reduce scrap, minimize downtime, and enhance manufacturing productivity. \nSupport structured Kaizen events, process optimization projects, and improvement initiatives with clearly defined objectives, milestones, and measurable outcomes. \nDevelop and implement sustainable control plans, standardized processes, and performance monitoring mechanisms following improvement implementation. \nPromote a data-driven improvement mindset among Team Leaders, Line Leaders, and Operators. \n\nPeople Leadership, Capability Development, and Employee Engagement\nLead, coach, mentor, and develop Team Leaders, Line Leaders, and Operators to build a capable, engaged, and high-performing manufacturing workforce. \nEstablish clear individual and team performance expectations aligned with manufacturing objectives and operational KPIs. \nConduct regular performance reviews, coaching discussions, feedback sessions, and development activities to strengthen employee capability and accountability. \nMonitor workforce attendance, absenteeism, attrition, productivity, disciplinary matters, and employee engagement, taking proactive action to address unfavourable trends. \nPartner with Human Resources and Training teams to implement initiatives that improve employee retention, employee experience, and workplace engagement. \nSupport new employee onboarding, training effectiveness, competency assessments, and skills certification requirements. \nDevelop and maintain workforce skills matrices, cross-training plans, and succession development programs to improve workforce flexibility and operational resilience. \nFoster a positive work environment that emphasizes respect, teamwork, communication, inclusion, and continuous learning. \nEncourage employee-driven improvement suggestions, participation in Kaizen activities, and ownership of daily operational performance. \n\nQuality, Safety, and Compliance\nEnsure manufacturing activities comply with applicable medical-device quality-management requirements, Good Manufacturing Practices (GMP), approved standard operating procedures, and regulatory expectations. \nPromote a strong safety-first culture through proactive hazard identification, risk assessment, safety observations, and timely corrective actions. \nEnsure product quality requirements are achieved through effective process controls, standardized work, operator competency, and adherence to manufacturing instructions. \nPartner with Quality and Engineering teams to investigate nonconformances, implement corrective actions, and prevent recurring defects. \nEnsure manufacturing documentation, production records, traceability, and applicable ERP transactions are completed accurately and on time. \nSupport internal and external audits, regulatory inspections, and manufacturing compliance assessments. \nReinforce accountability for safety, product quality, process discipline, and continuous improvement at all operational levels. \n\nOperational Strategy and Cross-Functional Collaboration\nTranslate manufacturing objectives and site priorities into actionable daily, weekly, and monthly operational plans. \nSupport Manufacturing Excellence roadmaps and operational transformation initiatives to improve productivity, cost competitiveness, manufacturing flexibility, and workforce capability. \nCollaborate with Manufacturing Engineering, Quality, Planning, Maintenance, Supply Chain, and Human Resources to deliver cross-functional improvement projects. \nReview manufacturing capacity, workforce requirements, equipment utilization, and future operational needs to support business growth. \nIdentify manufacturing risks and improvement opportunities, developing appropriate mitigation and recovery plans. \nPresent operational performance, improvement results, significant risks, and corrective action progress to manufacturing management. \nContribute to short-term execution plans and longer-term operational improvement strategies aligned with site and business priorities. \nLet’s talk about qualifications and experience\nRequired\nDiploma or bachelor’s degree in manufacturing engineering, Industrial Engineering, Mechanical Engineering, Operations Management, Production Management, or a related discipline. \nMinimum 5 years of relevant manufacturing experience, including at least 2 years in a production leadership, supervisory, or manufacturing team-management role. \nProven experience supervising manufacturing operations in a high-volume, fast-paced, and performance-driven production environment. \nStrong practical knowledge of production management, manpower planning, capacity utilization, manufacturing processes, and operational performance management. \nDemonstrated knowledge and practical application of Lean Manufacturing principles, including 5S, Standard Work, Visual Management, Kaizen, waste elimination, and process optimization. \nExperience participating in or implementing structured Manufacturing Excellence Programs, Operational Excellence frameworks, or equivalent manufacturing performance improvement initiatives. \nWorking knowledge of Six Sigma principles, process variation reduction, DMAIC methodology, and structured root-cause analysis techniques. \nProven experience leading or supporting Continuous Improvement activities that deliver measurable improvements in productivity, quality, cost, efficiency, or delivery performance. \nAbility to analyze operational KPIs, identify performance gaps, establish improvement priorities, and implement sustainable corrective actions. \nExperience driving daily manufacturing performance through structured production meetings, KPI reviews, shop-floor management, and effective escalation processes. \nStrong people-management and leadership skills, including...","description_format":"text","description_chars":16347,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Respiratory & Sleep Devices","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-13T17:17:22Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:3","stale_co","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/resmed-operations-supervisor-","json_url":"https://alion.io/job/resmed-operations-supervisor-.json","meta":{"generated_at":"2026-10-14T16:42:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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