{"id":252025,"url":"https://alion.io/job/resmed-sales-support-representative-eastern-canada","title":"Sales Support Representative- Eastern Canada","company":{"id":15018,"name":"ResMed","domain":"resmed.com","url":"https://alion.io/company/resmed-uk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":49,"ghost_share":0,"stale_share":0.714,"repost_share":0.041,"time_to_fill_p50_days":39,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Halifax, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":53},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-29T00:00:00Z","employer_posted_date":"2026-04-29","last_verified_at":"2026-11-13T15:32:14Z","board_verified":true,"closed_at":null,"days_open":198,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":198},"description":"Sales Support Representative (Remote Anywhere in Eastern Canada)\nLet’stalk about the team\nThe primary role of SalesProfessionalsfunction is to sell ResMed's products to customers and/or professional organizations through various distribution channels. Key deliverables include planning,positioningand strategic marketing of ResMed’s fullrangeproducts and services in theallocatedregion. Attainingsales objectivesfor new and existing accounts within the assigned distributionorretail sales channel.\nRemote Anywhere in Eastern Canada\nLet’stalk about the role:\nPlan and oversee enterprise-level support and service activities for company products and services for a designated client or group of clients\n\nEnsure quality service and operational performance within the parameters of program and delivery standards.\n\nDevelop clientrelationshipand understanding of client business and product installations toidentifyservice needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.\n\nAct assinglepoint of clientcontactto coordinate resolution of service incidents and escalation of technical issues.\n\nDevelop,maintain, and grow customer relationships within assigned accounts and account managers.\n\nDevelop and enhance these relationships through routine virtual customer visits, product demonstrations, educational programs, product in-services, and problem resolution.\n\nDocument activities within the Customer Relationship Management (CRM) system.\n\nWork closely with the Sales Management team in evaluating business conditions and sales trends.\n\nDevelop and implement a proactive plan that involves service and support with Sales Management.\n\n Let’s talk about you\nFluent in French and English\n\n1+ years relevant experience in B2B sales support; medical device industry experience and knowledge preferred\n\nBA/BS in business discipline or equivalent experience preferred not required\n\nTeam player with strong work ethic and a can-do attitude\n\nExcellence in all forms of communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies\n\nMotivated, execution and results focus with accountability for continuous improvement\n\nDemonstrated ability to provide excellent service internally and externally\n\nSelf-starter with proven leadership qualities\n\nDemonstrated ability to develop and build strong customer relationships\n\nJoining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!We commit to respond to every applicant.","description_format":"text","description_chars":2965,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Respiratory & Sleep Devices"],"lifecycle":[{"event":"open","at":"2026-09-05T11:04:31Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.1,"p_room":0.28,"age_days":197,"expected_fill_days":39,"reasons":["conf:8","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/resmed-sales-support-representative-eastern-canada","json_url":"https://alion.io/job/resmed-sales-support-representative-eastern-canada.json","meta":{"generated_at":"2026-11-13T19:51:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39606,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15018},"rest":"https://alion.io/mcp/rest/get_company?id=15018"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresmed-sales-support-representative-eastern-canada"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresmed-sales-support-representative-eastern-canada"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresmed-sales-support-representative-eastern-canada"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resmed-sales-support-representative-eastern-canada\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresmed-sales-support-representative-eastern-canada"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":252025}},{"tool":"search_jobs","arguments":{"company":"resmed.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":252025},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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