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Location
Remote (Mauritius)
Employment
Full-Time

First seen by Alion on Oct 25, 2026.

Overview
Company
Impact
Profile match
Resolvable is a customer service outsourcing company that combines human support teams with AI agents. It offers round-the-clock and flexible support coverage for businesses and hires remote data analysts and credit controllers. The company is based in the United Kingdom.

We are looking for a motivated and enthusiastic Credit Controller to join our busy Finance team. This is an
excellent opportunity for someone looking to develop a career in Credit Control and Accounts Receivable. Working
closely with the Credit Control Manager and wider Finance team, you will assist with managing customer accounts,
collecting outstanding payments and maintaining accurate customer balances. Full training and support will be
provided.


Key Responsibilities

• Contact customers by telephone and email to follow up on outstanding invoices and overdue payments.
• Assist with managing an allocated portfolio of customer accounts.
• Send customer statements and payment reminders.
• Monitor overdue balances and follow up on promised payments.
• Assist with resolving invoice queries by liaising with internal departments.
• Maintain accurate collection notes and payment commitments on customer accounts.
• Support Direct Debit collections and follow up on failed payments.
• Help reconcile customer accounts and investigate payment discrepancies.
• Escalate overdue accounts and unresolved issues to the Credit Control Manager.
• Assist with month-end collection activities and reporting.
• Build positive relationships with customers and internal teams.
• Provide general administrative support to the Credit Control department.

Essential Skills

• Good written and verbal communication skills and confidence speaking with customers by telephone.
• Strong organization, attention to detail and ability to priorities tasks.
• Working knowledge of Microsoft Excel and Outlook.
• Positive attitude, reliability and willingness to learn.
• Ability to work independently and as part of a team

Desirable Experience

• Previous experience in credit control, accounts receivable, finance administration or customer service.
• Familiarity with SAP Business One or similar accounting systems.
• Basic understanding of invoicing, payment terms and account reconciliations.

About You

• Proactive, professional and comfortable following up on overdue payments.
• A quick learner who takes ownership of tasks.
• Able to work in a fast-paced environment and keen to develop a career in finance.

What We Offer

• Full training and ongoing support.
• Opportunity to develop credit control and finance skills.
• Experience within a fast-paced logistics business and scope for career development.

If you are interested in this opportunity, please apply using the link below.

https://app.connecteam.com/#/apply?link=be22d70b-43ea-43c5-9113-9889913e7a9d

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