{"id":1219498,"url":"https://alion.io/job/resolve-ai-enterprise-solutions-engineer-east-coast","title":"Enterprise Solutions Engineer - East Coast","company":{"id":17440,"name":"Resolve AI","domain":"resolve.ai","url":"https://alion.io/company/resolve-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":70,"open_postings":18,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":124000,"max_usd":232000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":447},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"GitHub","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Splunk","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2025-12-01T06:53:19Z","employer_posted_date":"2025-12-01","last_verified_at":"2026-10-19T20:21:59Z","board_verified":true,"closed_at":null,"days_open":322,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":321},"description":"About Resolve AI\nSoftware maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.\n\nOur founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.\n\nWe’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).\n\nJoining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one.\nWhat You’ll Do\nPartner with Account Executives to manage complex enterprise sales cycles from discovery through proof-of-concept to close, serving as the technical lead throughout the process.\n\nLead product demos and technical evaluations, translating customer infrastructure and operational challenges into actionable solutions using Resolve AI’s platform.\n\nBuild trusted relationships with customers, acting as a consultative advisor and ensuring technical success during pilots and deployments.\n\nCollaborate cross-functionally with Product and Engineering to relay customer feedback, influence roadmap decisions, and improve technical messaging.\n\nDevelop and maintain reusable demo environments, playbooks, and sales engineering tools to support a repeatable, scalable and high velocity GTM motion.\n\nWhat We’re Looking For\n5+ years in Sales Engineering, Solutions Engineering, or a similar customer-facing technical role, ideally in enterprise SaaS, DevOps, or AI.\n\nProven success leading consultative sales cycles with enterprise customers and multiple stakeholders.\n\nExperienced with cloud platforms (especially AWS) and Kubernetes, with a strong understanding of DevOps practices in cloud-native environments.\n\nSkilled in infrastructure automation and applying security and compliance best practices in cloud-native environments.\n\nStrong communicator with the ability to clearly present technical concepts to both technical teams and executive leadership.\n\nAdaptable, self-starter mindset with a proven ability to thrive in fast-paced, early-stage environments.\n\nWhy Join Resolve AI?\nMake a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.\n\nShape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.\n\nOwn Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.\n\nAccelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.\n\nCompetitive Benefits: Competitive Pay Packages with full benefits including:\nComprehensive Medical, Dental, and Vision Insurance\n\nMonthly Housing Stipend\n\nFlexible (Unlimited) Paid Time Off\n\nVisa Sponsorship & Immigration Support\n\n401(k) Plan\n\nParental Leave\n\nDiscretionary Tech Benefit Stipend\n\nDaily in-office Lunches and Dinners\n\nWe are an equal opportunity employer. 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