{"id":2184000,"url":"https://alion.io/job/resolvo-engineering-junior-technical-support-engineer-high-tech-software","title":"(Junior) technical support engineer | high-tech | software","company":{"id":4376622,"name":"Resolvo Engineering","domain":"resolvoengineering.com","url":"https://alion.io/company/resolvo-engineering","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":52000,"currency":"EUR","period":"year","gross":null,"usd_annual":58229},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-09T15:00:48Z","employer_posted_date":null,"last_verified_at":"2026-10-09T15:00:48Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Turn your passion for software into an international engineering career\nHave you recently graduated in computer science, software engineering or another technical discipline? \nDo you enjoy programming, solving technical puzzles and understanding how software interacts with hardware?\nThis is your opportunity to join a global high-tech company that develops advanced industrial automation solutions used by manufacturers worldwide.\nThis isn't a traditional IT helpdesk role. You'll become a technical specialist supporting cutting-edge industrial systems, combining software, automation and hardware. Every challenge is different, giving you the opportunity to continuously learn and grow.\nNo experience with our products? No problem. You'll start with an intensive 4 to 8-week training programme at our international training academy, where you'll gain all the technical knowledge needed to become an expert.\n\nYour challenge\nAs a junior technical support engineer, you'll support customers and colleagues throughout Europe by solving complex technical issues and helping implement innovative automation solutions.\nYour responsibilities include:\nProviding technical support for advanced industrial software and automation systems.\nTroubleshooting software, communication and hardware integration issues.\nRecreating customer environments in our technical lab to identify and resolve technical problems.\nWorking closely with R&D, product management and engineering to improve products and customer solutions.\nSupporting customers through remote diagnostics, testing and technical consultation.\nGiving product demonstrations and technical training to colleagues and customers.\nSupporting new product launches and occasionally travelling within Europe.\n\nWho we're looking for\nWe're looking for curious engineers who love technology and enjoy figuring out how systems work.\nYou have:\nA bachelor's or master's degree in computer science, software engineering, ICT, computer engineering, embedded systems, electronics, mechatronics or another relevant technical field.\nUp to 2 years of work experience (graduates are highly encouraged to apply).\nA genuine interest in software development and programming. Whether you've gained experience through your studies, personal projects or internships, you enjoy writing code and solving software-related challenges.\nExperience with or knowledge of programming languages such as Python, Java, C#, C++ or similar is a strong advantage.\nExcellent analytical and problem-solving skills.\nStrong communication skills and the ability to explain technical concepts clearly.\nFluency in English. Additional European languages are a plus.\nA valid driver's licence.\nYou already have the legal right to work in Belgium (visa sponsorship is unfortunately not available).\n\nWhat you'll receive\nPermanent contract from day one.\nCompetitive gross annual salary of approximately €52,000.\nPerformance bonus.\n13th month salary.\nEco vouchers.\nPremium laptop and smartphone.\nPension scheme.\n25 vacation days.\nExtensive technical onboarding through our international academy.\nContinuous technical training and coaching.\nClear career progression towards technical specialist, software support engineer, product specialist or engineering management.\nRelocation support for candidates moving to the Mechelen area.\nWhy join us?\nYou'll work for an internationally recognised high-tech organisation that develops innovative solutions in industrial automation, machine vision, barcode identification, laser marking and smart manufacturing.\nIf you're passionate about software, enjoy programming and want to see your technical knowledge applied in real-world industrial environments, this is the perfect place to launch your career.\nWork alongside experienced engineers, solve challenging technical problems and become part of an international team where innovation, technology and continuous learning are at the heart of everything we do.\nLocation: Mechelen, Belgium\nStart date: September\n\nInterested?\nWould you like to learn more or apply directly?\nWenjie Yang\nResolvo Engineering\n +31 10 899 8333\n✉ \nPlease note: Unfortunately, we cannot provide visa or work sponsorship for this position. Applicants must already be legally authorised to work in Belgium.\n Uren: 39 Dienstverband: \n vaste baan Type vacature: Intern Vaardigheden\n\n Je beheerst Engels\n\n Opleiding\n MBO Wat wij bieden\n Salaris: \n € 50.000,- tot € 52.000,- \n Contract: \n vaste baan \n vast","description_format":"text","description_chars":4492,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T15:00:48Z"}],"visa":[],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.874,"p_room":1,"age_days":5,"expected_fill_days":17,"reasons":["seen:5","velocity","win:early","comp:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":58229,"is_top_pay":false},"html_url":"https://alion.io/job/resolvo-engineering-junior-technical-support-engineer-high-tech-software","json_url":"https://alion.io/job/resolvo-engineering-junior-technical-support-engineer-high-tech-software.json","meta":{"generated_at":"2026-10-15T22:46:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34559,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4376622},"rest":"https://alion.io/mcp/rest/get_company?id=4376622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresolvo-engineering-junior-technical-support-engineer-high-tech-software"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresolvo-engineering-junior-technical-support-engineer-high-tech-software"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresolvo-engineering-junior-technical-support-engineer-high-tech-software"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resolvo-engineering-junior-technical-support-engineer-high-tech-software\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresolvo-engineering-junior-technical-support-engineer-high-tech-software"}]}