{"id":3677316,"url":"https://alion.io/job/resolvo-engineering-technical-service-coordinator-marine-installations","title":"Technical Service Coordinator – Marine installations","company":{"id":4376622,"name":"Resolvo Engineering","domain":"resolvoengineering.com","url":"https://alion.io/company/resolvo-engineering","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":91,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0.962,"time_to_fill_p50_days":8,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":4200,"currency":"EUR","period":"month","gross":true,"usd_annual":56460},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T20:12:45Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T05:36:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About the job\nAre you technically minded, customer-oriented and good at organising people and activities? Do you have a background in Mechanical Engineering, Marine Engineering or Chief Engineering and enjoy coordinating technical service activities?\nWould you like to combine your technical knowledge with customer contact, service planning and coordinating field service engineers?\nThen this could be your next career move!\nOur client is an international company specialising in the design, production and maintenance of technical installations and cranes for the maritime industry. Based in the Rotterdam region, the company supports customers and projects internationally.\nAs a Technical Service Coordinator, you will be the central point of contact between customers, field service engineers and internal departments. You will coordinate service activities, support customers with technical questions and ensure that field engineers have everything they need to carry out their work efficiently.\nThis is not just an administrative planning position. A technical understanding of mechanical installations, equipment and engineering drawings is important, as you will need to understand the work being carried out and communicate effectively with customers and engineers.\nYour responsibilities\nAct as the main point of contact for customers regarding service requests, technical questions and ongoing service activities.\n\nCoordinate and plan daily activities for field service engineers and external technicians.\n\nManage incoming service requests and ensure they are followed up efficiently.\n\nSupport the Service Manager with planning, organisation and coordination of service operations.\n\nMaintain close communication with customers regarding service schedules, progress, technical issues and expected completion times.\n\nCoordinate with field service engineers to ensure they have the necessary parts, tools, materials and technical documentation.\n\nRead and interpret mechanical and technical drawings to understand installations and support service activities.\n\nLiaise with engineering, logistics, production and other internal departments.\n\nFollow up on service reports, work orders, documentation and invoicing.\n\nMonitor ongoing service activities and proactively resolve planning or operational challenges.\n\nEnsure clear communication between customers, technicians and internal teams.\n\nMaintain strong customer relationships and ensure a high level of customer satisfaction.\n\nYour profile\nWe are looking for someone with a technical background who enjoys working with customers and coordinating technical activities.\nYou ideally have:\nA completed technical education at MBO+ or HBO level in Mechanical Engineering, Marine Engineering, Maritime Technology or a similar discipline.\n\nA background as a Marine Engineer, Chief Engineer, Mechanical Engineer, Service Engineer or Technical Coordinator is highly relevant.\n\nA good understanding of mechanical installations, machinery and technical systems.\n\nThe ability to read and understand technical drawings and mechanical engineering documentation.\n\nExperience with field service, service coordination, maintenance, installations or technical project support.\n\nStrong communication and organisational skills.\n\nA customer-focused attitude and the ability to manage multiple activities simultaneously.\n\nThe ability to communicate effectively with technicians, engineers, customers and internal departments.\n\nFluent English or Dutch communication skills.\n\nA proactive, structured and solution-oriented working attitude.\n\nImportant: You do not necessarily need previous experience as a Service Coordinator. Candidates with a technical background in marine engineering, mechanical engineering or as a Chief Engineer who are interested in moving into a coordination and customer support role are also very welcome.\nWhat we offer\nSalary up to €4,200 gross per month, depending on experience.\n\n25 holidays plus 13 additional days off.\n\nPension scheme with two-thirds of the pension contribution paid by the employer.\n\nTravel allowance.\n\nOne-year employment contract with the prospect of a permanent position.\n\nTraining opportunities and professional certifications.\n\nInternational product training in Austria.\n\nHybrid working possibilities: after the initial training period, you can work from home 1-2 days per week.\n\nThe opportunity to work for an international company with a strong position in the maritime industry.\n\nA varied role combining technical knowledge, customer support and service coordination.\n\nAbout the company\nYou will join a leading international company in the maritime industry, specialising in the design, production and maintenance of marine installations and cranes.\nDespite its international presence, the company has a friendly, family-oriented working culture. With more than 50 colleagues, the team focuses on quality, innovation and providing excellent service to its customers.\nDue to the continued growth of the service department, the company is looking for a technically minded and customer-oriented professional to strengthen its team.\nLocation: Rotterdam region, Netherlands.\nInterested?\nWould you like to use your technical knowledge in a role with more customer contact, coordination and responsibility?\nWe would love to hear from you!\nFor more information or to apply confidentially, please contact:\nWenjie Yang\nEmail: \nTelephone: +31 10 899 8333\nWe look forward to hearing from you!","description_format":"text","description_chars":5504,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T11:39:31Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":1,"expected_fill_days":8,"reasons":["conf:0","agency","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":56460,"is_top_pay":false},"html_url":"https://alion.io/job/resolvo-engineering-technical-service-coordinator-marine-installations","json_url":"https://alion.io/job/resolvo-engineering-technical-service-coordinator-marine-installations.json","meta":{"generated_at":"2026-11-04T08:03:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12578,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4376622},"rest":"https://alion.io/mcp/rest/get_company?id=4376622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresolvo-engineering-technical-service-coordinator-marine-installations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresolvo-engineering-technical-service-coordinator-marine-installations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresolvo-engineering-technical-service-coordinator-marine-installations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resolvo-engineering-technical-service-coordinator-marine-installations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresolvo-engineering-technical-service-coordinator-marine-installations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3677316}},{"tool":"search_jobs","arguments":{"company":"resolvoengineering.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3677316},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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