{"id":3831591,"url":"https://alion.io/job/resolvo-engineering-technical-support-engineer-high-tech","title":"Technical Support Engineer High Tech","company":{"id":4376622,"name":"Resolvo Engineering","domain":"resolvoengineering.com","url":"https://alion.io/company/resolvo-engineering","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":91,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0.962,"time_to_fill_p50_days":8,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":56000,"max":null,"currency":"EUR","period":"year","gross":true,"usd_annual":62870},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-11-05T09:24:32Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T20:24:38Z","board_verified":false,"closed_at":"2026-11-06T20:24:38Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Technical Support Engineer High Tech\nLocation: Mechelen | Start date: ASAP / by agreement\nAbout the Role\nLooking to build a long-term technical career without getting stuck behind a basic helpdesk screen?\nOur client a global manufacturer of high-precision industrial sensors, measurement equipment, and vision systems is hiring a Technical Support Specialist for their European headquarters in Mechelen.\nIn this role, you’ll serve as the internal product authority for sales teams and industrial clients across Europe. You don't need years of hands-on sensor or optics experience to start: you’ll begin with an intensive 4 to 6-week training program covering the product catalog, software applications, and industrial use cases from the ground up.\nWhat You’ll Do\nHandle complex customer inquiries: Guide European clients and internal sales engineers through product selection, installation setups, and production line integration.\nHands-on troubleshooting: Replicate technical faults in the on-site lab using real hardware and software to diagnose root causes.\nDemo and training delivery: Lead technical walkthroughs, run product demos for high-stakes client meetings, and train incoming sales reps on new hardware releases.\n European travel (~30%): Join local teams across Europe for key customer visits, trade shows, and product launch workshops (typically short 1-3 day trips).\nCandidate Profile\nWe are looking for someone who genuinely enjoys working through technical puzzles and explaining practical solutions to others.\nEducation: Bachelor’s degree in engineering, physics, electronics, applied sciences, or a related discipline.\n Experience: Open to recent graduates (0-2 years of experience).\n Communication: Fluent English (written and spoken). Fluency in another European language is a definite plus.\n Location: Based in or near Mechelen/Brussels, or ready to relocate (full relocation package provided).\nMindset: Curious, organized, and interested in growing into a senior product specialist or application engineer.\nCompensation & Benefits\n Base salary: €56,000 gross per year (permanent contract).\nBonus: 13th-month salary and performance bonus scheme.\nHardware: High-spec laptop and company smartphone.\nPaid leave: 25 vacation days plus statutory holiday pay.\nBenefits: Company pension contribution and ongoing technical training certifications.\nRelocation package: Full financial and administrative assistance if moving to Belgium from abroad.\nAbout the Business\nA worldwide market leader in factory automation and high-end measurement technology. Despite its international footprint, the European headquarters in Mechelen functions with flat hierarchies, close-knit teams, and clear internal paths for technical and commercial advancement.\nLocation\nMechelen\nUnfortunately our company cannot provide visa and/or sponsorship. \nInterest?\nFor more information about this vacancy and other opportunities, you can contact Kevin at +31 10 899 8333 or send an email to . More insight about our company can be found at www.resolvoengineering.com","description_format":"text","description_chars":3092,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Industrial Automation"],"lifecycle":[{"event":"open","at":"2026-11-05T19:38:48Z"},{"event":"close","at":"2026-11-06T20:24:38Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":62870,"is_top_pay":false},"html_url":"https://alion.io/job/resolvo-engineering-technical-support-engineer-high-tech","json_url":"https://alion.io/job/resolvo-engineering-technical-support-engineer-high-tech.json","meta":{"generated_at":"2026-11-07T07:41:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3138,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4376622},"rest":"https://alion.io/mcp/rest/get_company?id=4376622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresolvo-engineering-technical-support-engineer-high-tech"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresolvo-engineering-technical-support-engineer-high-tech"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresolvo-engineering-technical-support-engineer-high-tech"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resolvo-engineering-technical-support-engineer-high-tech\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresolvo-engineering-technical-support-engineer-high-tech"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3831591}},{"tool":"search_jobs","arguments":{"company":"resolvoengineering.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3831591},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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