{"id":1156641,"url":"https://alion.io/job/resortpass-staff-software-engineer-backend-booking-platform-apis","title":"Staff Software Engineer, Backend Booking Platform & APIs","company":{"id":450012,"name":"ResortPass","domain":"resortpass.com","url":"https://alion.io/company/resortpass","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":181000,"max_usd":336000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1432},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"OpenSearch","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Ruby on Rails","optional":false},{"name":"AWS","optional":true},{"name":"Datadog","optional":true},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true},{"name":"Playwright","optional":true},{"name":"Rest API","optional":true},{"name":"RSpec","optional":true},{"name":"Ruby","optional":true}],"status":"live","first_seen_at":"2026-09-23T16:12:32Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-26T02:48:27Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"About ResortPass\nResortPass is redefining what it means to be a hotel guest. We give people daytime access to pools, beaches, spas, cabanas, and other hotel experiences without an overnight stay.\nWe work with more than 2,700 hotel partners across 30 countries. We have served more than 7 million guests and generated hundreds of millions of dollars for our hotel partners.Marriott has signed a global agreement with ResortPass, andHilton has expanded its partnership with us.\nWe have proven the demand. Now we are building the booking and distribution platform that can bring hotel experiences to many more guests, categories, and channels.\nLearn more: resortpass.com/engineering\nWhy this role matters\nA day pass is sold by capacity. A cabana is reserved as a unit. A massage needs a time slot and available resources. Each has different rules for inventory, pricing, and cancellation. Those rules must remain correct wherever a booking begins.\nWe are hiring a Staff Engineer to lead the evolution of our booking platform and external API. You will help distribution partners and authorized AI agents book the same inventory as ResortPass guests.\nYou will build on a production Rails OpenSearch and Postgres system while shaping important decisions about its future. What you build will determine how quickly we can launch hotel and spa partners and new experiences. You will see your architectural choices through to real bookings and help other engineers build on them.\nThis role is located at our Flatiron HQ four days per week. Annual base salary: 220,000-240,000, plus equity, based on experience\nYour ownership and team\nReporting to the Head of Engineering, you will lead architecture and the technical roadmap for the booking domain and external API. This is a hands-on individual contributor role: you will write core production code and guide implementation with other backend engineers.\nOur Distinguished Engineer will be your partner on architectural decisions that affect the wider platform. You will work directly with the Head of Engineering and engineering leads on priorities, sequencing, and capacity.\nWith Product, Partnerships, and hotel operations, you will assess partner requirements and plan launches. Your judgment will help determine what belongs in the shared platform, where a simpler integration is sufficient, and what to defer.\nProblems you will help solve\nA partner times out after requesting the last available cabana. How can it determine whether the booking succeeded, retry safely, and give the guest a clear answer?\nA massage needs a time slot, provider, or room, while a day pass uses capacity. Which concepts should they share, and where should their booking rules differ?\nWhat you will do\nEvolve clear models and boundaries for products, pricing, availability, holds, and reservations. Represent category differences explicitly and use real requirements to guide what becomes shared.\nBuild and launch a versioned external API for pricing, availability, holds, booking, changes, and cancellations. Establish access controls, documentation, and a practical path from partner testing to production.\nMake booking operations reliable through retries, timeouts, and partial failures. Design idempotency, concurrency controls, webhooks, and reconciliation to prevent duplicate bookings and inventory errors.\nEstablish reusable patterns for supply, property management, and point-of-sale integrations. Make data ownership and failure handling clear so engineers can add connectors and diagnose problems consistently.\nLead incremental migrations in our existing system. Set reliability and latency targets, test important failure scenarios, and ensure the team can observe, operate, and safely roll back changes.\nHelp engineers take ownership of larger problems through focused design reviews, pairing, and mentoring. Explain tradeoffs, resolve decisions across team boundaries, and follow the work through production.\nWhat success looks like in 6-12 months\nThe first priority is to prove a dependable production booking path. We will then use what we learn to add partners and categories, with Product and Partnerships sharing responsibility for commercial launches.\nAn initial distribution partner can use the API for the booking lifecycle, from pricing and availability through confirmation, changes, and cancellation.\nAdditional partners reuse those contracts and integration patterns, reducing the bespoke engineering needed for each launch.\nBooking correctness, reliability, latency, and recovery meet agreed targets under real usage, with automated coverage of important failure scenarios.\nAt least one new experience category uses the shared booking capabilities, and other backend engineers can independently extend the platform and launch connectors.\nWho you are\nWe care more about demonstrated impact than a previous Staff title. You may have 9+ years of experience or a track record of equivalent depth and scope.\nYou have led substantial technical work across multiple engineers or teams, from an ambiguous business problem through launch and operation.\nYou have designed transactional systems and APIs or integration platforms that other teams or companies depend on.\nYou understand relational modeling, concurrency, consistency, and asynchronous workflows, including what happens when systems fail or disagree.\nYou have safely evolved an existing production system and can explain when to extend it, simplify it, or replace part of it.\nYou remain a strong hands-on engineer. You make pragmatic tradeoffs and help teammates deliver without becoming the approval point for every decision.\nYou communicate clearly, listen carefully, and build trust with engineers and business partners. You can challenge an assumption and change your mind when the evidence changes.\nRuby on Rails experience is useful, but not required. Experience with marketplaces, reservations, inventory, payments, or public APIs will help. We encourage you to apply even if you do not match every line.\nHow we ship\nWe move quickly by building quality from the start. A change is done when it is tested, deployed, observable, and safe to roll back. We use AI tools aggressively, but engineers remain accountable for architecture, correctness, and production outcomes.\nExploreEngineering at ResortPass, includingwhy we work and what we are building next.\nTech stack\nBackend: Ruby on Rails, Node.js\nData: Postgres, MongoDB\nSearch: OpenSearch\nAPIs and integrations: REST, OpenAPI, webhooks\nInfrastructure and observability: AWS, Datadog\nTesting: RSpec, Playwright\nBenefits\nHealth, dental, and vision coverage, with ResortPass contributing to monthly premiums\nStock options\n401(k) plan\nUnlimited paid time off\nPaid parental leave\nAnnual ResortPass credit for pools, beaches, spas, and other experiences","description_format":"text","description_chars":6811,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Hobbies & Leisure"],"lifecycle":[{"event":"open","at":"2026-09-23T21:53:45Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.713,"p_room":0.75,"age_days":31,"expected_fill_days":36,"reasons":["conf:1","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/resortpass-staff-software-engineer-backend-booking-platform-apis","json_url":"https://alion.io/job/resortpass-staff-software-engineer-backend-booking-platform-apis.json","meta":{"generated_at":"2026-10-26T02:59:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4014,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450012},"rest":"https://alion.io/mcp/rest/get_company?id=450012"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresortpass-staff-software-engineer-backend-booking-platform-apis"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresortpass-staff-software-engineer-backend-booking-platform-apis"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresortpass-staff-software-engineer-backend-booking-platform-apis"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resortpass-staff-software-engineer-backend-booking-platform-apis\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresortpass-staff-software-engineer-backend-booking-platform-apis"}]}