{"id":864053,"url":"https://alion.io/job/resound-operations-lead-1st-shift","title":"Operations Lead - 1st Shift","company":{"id":712159,"name":"Resound","domain":"resound.com","url":"https://alion.io/company/resound-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shakopee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1015},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-14T14:35:13Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Position Overview\nLead strategic project delivery for Enterprise and Gaming, managing end-to-end lifecycles the planning and delivery of Operations strategic projects and be responsible for their success which includes documenting processes and work instructions, defining deliverables, creating schedules, leading meetings and ensuring budgets are accomplished.\nEssential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)\nSupport and manage a diverse mix of Operations projects (Supply Chain, New Channel Integration, Shipping/Distribution, Manufacturing, and Systems)\nDevelop and Document processes, meeting results, actions, risks, and project communications\nOrganize meetings, develop agendas, monitor and update project status\nDocument and update all Operations Processes to include OTC for Pre-Fulfillment, Fulfillment, and Materials Management\nProvide direction and task oversight to individuals, departments, and stakeholders\nGathering required data from end users to evaluate objectives, goals, and scope on assigned projects\nParticipate in global meetings, some being outside of normal work hours with external and internal partners\nLaison and build strong relationships and partnerships with Carriers (Inbound / Outbound)\nTroubleshot and work with Global Trade Compliance to reduce/eliminate late shipments\nCoordinate with Procurement to ensure delivery of required channel material on time\nDevelop and formalize processes and procedures within M&M and Fulfillment for OTC\nAccountable for the performance of OTC launch and ongoing operations including continuous improvement\nLead the Navision to conversion D365 as a Subject Matter Expert (SME), driving systems enhancements across ERP, WES, and WMS while guiding cross-functional teams through the transition.\nProject manage Picking and shipping - process such as fulfillment with M&M and Fulfillment\nCompetencies (Knowledge and Skills needed for this position)\nTrack record of resolving problems and complex issues\nAbility to effectively prioritize and balance diverse work schedule and demonstrates ability to be highly organized and manage time effectively\nProficient with oral and written communication and with conducting presentations\nDesired Qualifications\nRequired Education:\nAssociate degree and/or equivalent work experience\nPreferred Education:\nTechnical/bachelor’s degree\nPreferred Experience:\n3 years of proven experience in leading/supporting project management tasks, including demonstrated experience in establishing deliverables and timelines. Preferably in an operation, manufacturing, shipping and/or distribution environment.\nProject Management Certification, preferred\nSupervisory experience, preferred\nAdvanced experience with Microsoft Word, Excel and PowerPoint required\nExperience with Microsoft Visio and SharePoint strongly preferred\nExperience with ERP systems required","description_format":"text","description_chars":2935,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-13T12:08:42Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.624,"p_room":0.55,"age_days":49,"expected_fill_days":34,"reasons":["conf:5","win:tail"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/resound-operations-lead-1st-shift","json_url":"https://alion.io/job/resound-operations-lead-1st-shift.json","meta":{"generated_at":"2026-10-14T19:25:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25553,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":712159},"rest":"https://alion.io/mcp/rest/get_company?id=712159"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fresound-operations-lead-1st-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fresound-operations-lead-1st-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fresound-operations-lead-1st-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/resound-operations-lead-1st-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fresound-operations-lead-1st-shift"}]}