{"id":1095033,"url":"https://alion.io/job/resound-order-management-operator","title":"Order Management Operator","company":{"id":712159,"name":"Resound","domain":"resound.com","url":"https://alion.io/company/resound-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shakopee, United 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accommodations may be made to enable individuals with disabilities to perform the essential functions.)\nDownload user settings into current software platforms\nVerify settings and route to appropriate function when errors or mismatches occur\nStamp/sticker order form with correct information\nDiagnosis and determine product fault\nConfirm rechargeable products meet charging specifications.\nCreate, file, and retrieve device history records for Hearing Instruments\nPrioritize and schedule ship dates consistent with established/expected turnaround time\nCommunicate problems with incoming orders to appropriate personnel\nInvest shells to create a negative of the shell called “investment.”\nSet up 3D printers (clean and prepare for the next batch)\nMatch and sort shells/molds\nRun and Operate Laser Serial Number engraving\nDisassemble hearing aids\nDSA testing\nRead, comprehend, and adhere to written work instructions, SOP’s, etc.\nCompetencies (Knowledge and Skills needed for this position)\n· Strong data entry/computer skills.\n· Maintain a high degree of accuracy and close attention to detail.\n· Basic computer skills.\n· Strong basic math, word processing/data entry skills, written and verbal communication skills.\nDesired Qualifications\nRequired Education:\nHigh School Diploma/GED\nundefined Preferred Experience: · 1+ year of data entry experience strongly preferred· 1+ years of manufacturing experience 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