{"id":2119842,"url":"https://alion.io/job/respark-field-implementation-manager","title":"Field Implementation Manager","company":{"id":3812817,"name":"Respark","domain":"respark.com","url":"https://alion.io/company/respark-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":85000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2021-11-03T15:17:31Z","employer_posted_date":"2026-05-26","last_verified_at":"2026-10-12T17:19:05Z","board_verified":true,"closed_at":null,"days_open":1804,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1803},"description":"ReSpark - Field Implementation Manager\nLocation: Remote\nThe opportunity:\nReSpark is a fast-growing start-up pioneering the future of the industrial scrap recycling industry ($120bn and growing!). We serve the world's leading industrial recyclers, helping them transform industrial and consumer scrap into new, usable materials. Our platform modernizes end-to-end workflows within the scrap recycling industry and is the core solution on which their business runs.\nWe are seeking a proactive Field Implementation Manager to join our Customer Experience Team. This role will help drive progress on customer implementations including hardware configuration, end-user training, and workflow recommendations.\nThere will be travel involved (~30%) to visit customer sites and drive in-person hardware configuration and product training required for going live on the platform. This is a remote position.\nAbout ReSpark\nReSpark is a venture-backed SaaS company formed through the merger of GreenSpark Software and ReMatter - the two leading modern operations platforms for metal recyclers. Together, we serve over 1,200 metal recycling facilities around the world.\nDespite being a crucial part of the recycling ecosystem, the $120B+ scrap metal industry has long lacked intuitive, modern software for managing metal transactions, inventory, and yard operations. ReSpark exists to change that. With 12 years of combined production experience, our platform follows the metal all the way through the yard - from point of purchase through ultimate sale - all under one roof.\nToday, we're building the AI-first operations layer for the recycling industry: an agentic platform that doesn't just digitize scrap yard workflows, but actively runs them.\nWe're a mission-driven team of innovators built on principles of competitive greatness, autonomy, and collaboration. Our culture is one of transparency, mutual respect, and constructive feedback - all aimed at collective progress and a brighter, more sustainable future.\nAs an Implementation Manager, you will:\nLead end-to-end software implementations for new ReSpark customers\nTravel to scrap yards for in-person go-lives and training on a regular basis\nBecome an expert on the ReSpark product, its use cases for recyclers, and how ReSpark helps recyclers operate more efficiently and improve business outcomes\nConfigure customer hardware supporting ReSpark’s software platform such as IP cameras, scales, and printers\nLead virtual and live end-user trainings during and after onboarding\nHone your customer experience skill-set including clear communication, expectation-setting, problem-solving, and more\nWe’re looking for someone that has:\n4+ years of prior success in a customer-facing role, preferably in training, support, or a related function in a SaaS environment\nPrior work experience with Windows operating system, remote desktop software, and other software/IT programs\nExperience installing and setting up hardware (E.g. cameras, scales) \nStrong written and verbal communication\nA positive attitude and can-do mindset\nStrong self-motivation, grit, and a competitive spirit\nA customer-first mindset and bias towards action\nHighly organized and detail-oriented\nDemonstrated ability to work in a fast-paced and dynamic work environment\nNice to have:\nFluent Spanish is a huge plus! \nBenefits:\nFlexible time off policy to balance your work and life\nMedical, dental, and vision coverage\n401(k)\nGreat start-up culture\nReSpark is an Equal Opportunity Employer. ReSpark’s employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. Applicants must be currently authorized to work in the United States on a full-time basis.\nCompensation Range: $85,000-$95,000","description_format":"text","description_chars":3884,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true}]},"benefits":["Flexible time off"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Waste Management","Metals & Metallurgy"],"lifecycle":[{"event":"open","at":"2026-10-08T23:54:55Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.162,"p_room":0.28,"age_days":1803,"expected_fill_days":8,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/respark-field-implementation-manager","json_url":"https://alion.io/job/respark-field-implementation-manager.json","meta":{"generated_at":"2026-10-12T17:29:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28020,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3812817},"rest":"https://alion.io/mcp/rest/get_company?id=3812817"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frespark-field-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frespark-field-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frespark-field-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/respark-field-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frespark-field-implementation-manager"}]}