{"id":3439480,"url":"https://alion.io/job/respond-io-business-development-representative-apac","title":"Business Development Representative (APAC)","company":{"id":37556,"name":"respond.io","domain":"respond.io","url":"https://alion.io/company/respond","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":["CN","IN","JP","AU","ID","MY","NZ","PK","PH","KR","TW","TH","VN","AS","BD","BT","BN","KH","CK","TL","FJ","PF","GU","KI","LA","MV","MH","FM","MN","NR","NP","NC","NU","NF","MP","PW","PG","PN","WS","SB"],"hiring_countries_total":49,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15500,"period":"year","method":"role_seniority_country_cell","sample_n":62},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-29T04:47:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-29T09:25:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: APAC\nRole: Business Development Representative (APAC)\nDepartment: Sales Department\nAboutRespond.io\nFounded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email - all in one place.\nTrusted by businesses in over 127 countries and recognized by G2 and SME100, respond.io enables fast-growing companies around the world to capture, convert, and retain customers at scale.\nWe operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management!\nOur Culture\nAt respond.io, we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for:\nSolve Customer Problems: Every effort must solve real customer pain points. No guesswork-just real feedback and clear value!\nThe 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful-it gets us moving fast.\n100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait-clear goals come first.\nBe Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!\nOwn It and Support Each Other: We step up, help out, and drive outcomes-together.\nBe AI-First in Everything You Do: We reach for AI first, not as a fallback. Automate the routine-spend your time on judgment and impact!\nBuild Human Connections: Work is better when we trust, care, and celebrate wins together. We're a team!\nRole Description\nYou’ll join our APAC Sales team as a Business Development Representative, often the first person a prospect speaks to at respond.io. You’ll work the leads assigned to you in our CRM, qualify them using the CHAMP framework, learn what their business is trying to achieve, and work out whether we’re a real fit. When we are, you’ll book a meeting with one of our Account Executives, who takes the deal from there. Expect a fast-paced, high-volume day of calls, emails and WhatsApp outreach. We’re also building outbound in APAC, so experience generating your own pipeline counts. If you want to build a long-term career in sales, this is a strong place to start, with a team that invests in your growth.\nResponsibilities\nQualifying CRM leads with the CHAMP framework and booking meetings for Account Executives.\nCollaborating closely with Sales Executives to drive pipeline growth across APAC regions.\nCreating personalized outreach to multiple stakeholders, including decision-makers and influencers, for key prospects & customer accounts.\nProviding a world-class prospect and customer experience through every interaction, ensuring that they feel understood and valued.\nBecoming a product expert and learning to articulate the value of respond.io ’s solutions to potential clients effectively.\nKeeping meticulous records of interactions with leads in our CRM, including progress made, follow-up activities, and next steps.\nHelping to build scalable demand generation campaigns based on data-driven insights and industry best practices.\nIdentifying and proposing improvements to optimize results.\nQualifications\n1+ years of experience in online or inside sales, preferably in B2B SaaS\nArticulate English with a clear and concise spoken and written communication style is essential\nFluency in Chinese is strongly preferred, ideally both Mandarin and Cantonese\nComfortable with high-volume daily outreach across calls, email and WhatsApp\nCommitment; a strong desire to pursue a career in sales\nConsistent track record of overachieving\nEmpathetic listener and persuasive communicator\nCompetitive, resilient, and highly motivated\nA great attitude and love for teamwork\nExperience generating your own pipeline through outbound prospecting is a plus\nFamiliarity with lead qualification frameworks, such as CHAMP, is a plus\nWhile not mandatory but proficiency in other APAC languages, such as Thai, Korean, Japanese or Vietnamese, is a plus\nHere's what's in for you\nYou will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.\nYou will grow more here than you would anywhere else, that is a promise.\nVirtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!\nWe offer a highly competitive compensation package.\nFlexible working environment and working hours that fit your lifestyle, wherever you're based.","description_format":"text","description_chars":4582,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Thai","level":"All levels","optional":false},{"language":"Chinese","level":"Advanced (C1)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible 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