General Manager – Chef-Driven Group

Special opportunity to join an award-winning multi-unit restaurant group at one of their very successful concepts in scenic Ventura County! This charming eatery offers a fresh, artisanal bakery & café for breakfast and lunch, with full dinner service in the evenings. The team is looking for an experienced, organized, and open-minded General Manager to lead the team with a positive, hands-on approach. Someone who can understand and appreciate the community, develop strong relationships with both guests and staff, and be comfortable managing up in a collaborative fashion is essential. Looking for the GM to cultivate a positive work environment while holding the team accountable to high standards of service and performance. This role is perfect for a genuinely passionate and confident leader to join a very successful concept with a growing vision!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
• Perform all aspects of the job with a high level of professionalism and integrity
• Establish and uphold a positive work culture that is in line with company culture, values, and philosophies
• Guiding and leading the team
• Managing costs
• Maintain positive and cooperative relationships with all vendors and business partners
• Provide leadership and support by remaining very hands-on with staff and collaborative with ownership
• Foster opportunities for the team to learn and grow
• Continually strive to educate and develop staff as it relates to food, beverage, and service
• Model a strong but approachable floor presence and when interacting with guests so it translates to the rest of the team
• Develop a positive relationship with guests and the community to create and maintain guest retention
• Taking ownership of the business to increase sales and profitability
• Ensure an outstanding dining experience by monitoring consistent quality, service, and atmosphere for all guests that are in line with company standards
• Increasing brand awareness by creating marketing plans
• Setting an example to the team by providing excellent hospitality and service at all times
• Solve any guest issues in a timely and appropriate manner
• Anticipating needs of the restaurant and acting upon them
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• Minimum 3 years’ experience as a Restaurant General Manager (GM), FOH General Manager, or FOH Department Manager or 5+ years of experience as a Restaurant Assistant General Manager (AGM), Food & Beverage (F&B) Manager, Senior Manager, or FOH Manager in a full-service, upscale, restaurant concept is required
• Chef-driven restaurant experience is a big plus
• Strong understanding of steps of service within an elevated restaurant environment
• Proven track record in leading and motivating a team
• Strong knowledge of and passion for food and beverage
• Excellent written and verbal communication skills
• Strong interpersonal skills and high level of emotional intelligence
• Strong attention to detail and very highly organized
• Effective problem-solving skills
• Hands-on, lead by example style of leadership
• Humble and open-minded personality
• Ability to thrive in a high-pressure, fat-paced environment
• Exceptional standards for cleanliness, health, and safety
• Experience in managing P&L
• Flexible schedule, including weekends, and on holidays
• Food Safety Certification
• Be able to stand/walk for long periods of time
• Process driven and able to implement operating procedures that will continue to maximize efficiency

Compensation Package Includes:

• Base Salary in the $95-115k range DOE
• Quarterly Bonus Structure
• Fully Covered Medical Benefits
• PTO and Paid Sick Leave
• 401k
• Cell Phone Stipend
• Annual Wellness Stipend
• Dining Discounts
• Potential Relocation Assistance