{"id":3536874,"url":"https://alion.io/job/restaurant-technologies-operations-manager-service","title":"Operations Manager - Service","company":{"id":2414268,"name":"Restaurant Technologies","domain":"rti-inc.com","url":"https://alion.io/company/rti-inc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Stockton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T17:56:20Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T02:29:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Operations Manager, Service\nJob Summary:\nThe Operations Manager, Service is a depot leadership role responsible for driving overall depot performance through ownership of service operations within Restaurant Technologies’ Total Oil Management (TOM) system. As a member of the depot leadership team, this role contributes to the success of the entire operation - not just service, by ensuring safe, efficient, and high-quality execution across customer locations.\nThis role leads the Service team while partnering closely with Distribution and Support Functions to deliver strong customer outcomes, operational excellence, and financial performance. The Operations Manager, Service develops high-performing teams, reinforces operational discipline, and ensures consistent execution of company standards across safety, service, and quality.\nIn partnership with the General Manager, this role is accountable for achieving depot-level financial and operational goals by optimizing workforce performance, improving customer experience, and driving continuous improvement in a fast-paced, field-based environment.\nCompensation: $75k - $95k. Base salary is determined by location, market factors, and experience.\n Bonus Potential: 15% annual target (With the ability to earn higher)\nPrimary Job Accountabilities:\nPeople Leadership & Development\nLead and develop a high-performing team through coaching, accountability, recognition, documentation and ongoing development while maintaining strong engagement and retention\nBuild leadership capability within the team through coaching, and talent development\nSafety Ownership\nFoster a safety-first culture by implementing and enforcing safety policies, procedures, and regulatory compliance (OSHA and company standards)\nActively coach team members to reinforce safe work practices and operational discipline\nWorkforce Planning & Talent Management\nDrive workforce planning including recruiting, hiring, onboarding, scheduling and time management, performance management, and retention to ensure operational readiness\nFleet & Asset Management\nOversee fleet performance and maintenance to support service execution\nEnsure completion of pre- and post-trip inspections, preventative maintenance, and monitoring of uptime/downtime metrics along with performing fleet walks\nCustomer Ownership\nCreate and sustain a customer-focused culture by ensuring service issues are resolved quickly and effectively\nPartner cross-functionally to deliver strong customer outcomes and retention\nService Operations Execution\nOversee field service execution supporting the Total Oil Management (TOM) system, including installation, maintenance, and troubleshooting activities\nEnsure high service completion rates, quality execution, and consistent delivery of safe customer experiences\nManage labor utilization and scheduling to drive productivity, control overtime, and align staffing with service and customer demand\nInventory Management\nEnsure accurate inventory and equipment management to support service operations and customer demand, including inventory ordering and routine cycle counts to maintain inventory accuracy and availability\nFinancial Performance & Operational Discipline\nPartner with the General Manager to achieve depot financial performance and key KPIs\nDrive productivity, cost discipline, and continuous improvement across operations\nEducation, Requirements & Competencies:\nMinimum Qualifications:\n2-4 years of experience in operations, service, distribution, or a route-based environment\nExperience leading people, teams, or daily operations (formal or informal leadership)\nAbility to coach, develop, and hold frontline employees accountable\nComfortable working in a fast-paced, hands-on environment\nBasic understanding of safety practices and regulated environments\nAbility to use data and metrics to manage performance and solve problems\nWillingness to lead from the front and be actively engaged in daily field operations\nHigh school diploma or equivalent required\nPreferred Qualifications:\n1-2+ years of direct people management experience highly preferred \nExperience supporting field service, installation, or equipment-based operations\nProven ability to collaborate cross-functionally to support operational execution and customer outcomes\nExperience managing scheduling, labor, or workforce planning\nExperience using KPIs to drive performance (productivity, safety, service)\nBachelor’s degree or equivalent experience\n% of Time Traveling TBD\nInclusive Employer\nAt Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we’re proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”\nIf you need assistance or an accommodation due to a disability, please contact us by email at  or call 1-888-796-4997.\nRestaurant Technologies is a Military & Veteran friendly company.\nCulture &Benefits\nOur employees are the foundation of our success and we take care of them! Our comprehensive benefits include professional development, competitive health care coverage, incentives and a healthy work and life balance. We’ve cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We’ve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota’s Fastest Growing Companies list. In addition, we’ve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.\nWho We Are\nRestaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets.","description_format":"text","description_chars":6795,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-30T17:56:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/restaurant-technologies-operations-manager-service","json_url":"https://alion.io/job/restaurant-technologies-operations-manager-service.json","meta":{"generated_at":"2026-11-04T03:52:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5993,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2414268},"rest":"https://alion.io/mcp/rest/get_company?id=2414268"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frestaurant-technologies-operations-manager-service"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frestaurant-technologies-operations-manager-service"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frestaurant-technologies-operations-manager-service"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/restaurant-technologies-operations-manager-service\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frestaurant-technologies-operations-manager-service"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3536874}},{"tool":"search_jobs","arguments":{"company":"rti-inc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3536874},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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