{"id":4041595,"url":"https://alion.io/job/restaurant365-solutions-engineer","title":"Solutions Engineer","company":{"id":6841,"name":"Restaurant365","domain":"restaurant365.com","url":"https://alion.io/company/restaurant365","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":87,"open_postings":33,"ghost_share":0,"stale_share":0.303,"repost_share":0,"time_to_fill_p50_days":128,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","Denver, United States","Irvine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":66400,"max":99600,"currency":"USD","period":"year","gross":null,"usd_annual":99600},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-10T20:56:05Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:20:50Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with ‘as needed’ questions, research, and/or projects.\nResponsibilities\nMaintain an expert status on all Restaurant365 features and partnering platforms\n\nPartner with Account Executives throughout the sales process, building trusted working relationships and helping them advance customer conversations\n\nBuild rapport with prospective customers by listening closely, asking thoughtful questions, and understanding the realities of restaurant operations, ideally drawing from their own personal backgrounds\n\nUnderstanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap\n\nCreate and deliver powerful presentations that clearly communicate the uniqueness of the value proposition\n\nSetting up and maintaining demonstration platforms for existing and new features\n\nActing as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions\n\nTraining the sales team on product knowledge and new features\n\nRFP assistance for sales team\n\nConsult marketing from an R365 product and partnering product knowledge standpoint\n\nPerform webinars and in-person presentations for marketing and sales purposes\n\nQA of newly released features delivering feedback to the product team\n\nFind opportunities to automate and improve how work gets done across your role with approved AI and other tools, choosing the right tool for each task, refining your prompts, and reviewing outputs for quality and time saved.\nOther duties as assigned\n\nQualifications\nHands-on experience using restaurant management software in a restaurant, hospitality, or restaurant-technology environment\n\nExpert in restaurant finance and/or operations, preferably both\n\nAbility to speak credibly about how software supports day-to-day restaurant operations and/or finance\n\nStrong interpersonal skills and a demonstrated ability to establish rapport and build trusting relationships quickly with customers and teammates\n\nExcellent written and verbal communication, organization, and presentation skills\n\nA solutions-oriented mindset, sound judgment, and a desire to learn, grow, and improve\n\nExperience in a SaaS environment is a plus\n\nWillingness to travel 25% of the time\n\nCuriosity and eagerness to use AI in your daily work, backed by hands-on experience, a good sense of what generative AI can and can't do, and the judgment to verify its outputs.\nR365 Team Member Benefits & Compensation\nThis position has a salary range of $66,400- $99,600.\nThe above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.\nComprehensive medical benefits, 100% paid for employee\n401k + matching\nEquity Option Grant\nUnlimited PTO + Company holidays\nWellness initiatives\nThis role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.","description_format":"text","description_chars":3625,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-11-10T22:20:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":128,"reasons":["conf:1","win:early"],"computed_at":"2026-11-10T23:21:31Z"},"pay":{"stated_usd_annual":99600,"is_top_pay":false},"html_url":"https://alion.io/job/restaurant365-solutions-engineer","json_url":"https://alion.io/job/restaurant365-solutions-engineer.json","meta":{"generated_at":"2026-11-10T23:21:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1767,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6841},"rest":"https://alion.io/mcp/rest/get_company?id=6841"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frestaurant365-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frestaurant365-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frestaurant365-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/restaurant365-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frestaurant365-solutions-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4041595}},{"tool":"search_jobs","arguments":{"company":"restaurant365.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4041595},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}