Sales Development Representative

About the role

We're looking for a Sales Development Representative to generate new business opportunities by prospecting and qualifying leads across multiple channels. You'll be the first point of contact for many future RetailNext customers - reaching out, understanding their needs, and setting up qualified meetings for our Account Directors.

The right person is results-driven, organized, and genuinely curious about customer problems. You're comfortable with high-volume outreach, you keep your CRM data clean and current, and you take feedback well as you sharpen your pitch and process.

This role is a launchpad: it's built to give you a strong foundation in B2B sales, with a clear path forward into an outside sales role responsible for closing enterprise deals.

Reports to: Chief Revenue Officer

Location: Remote, US-based

What You'll Do

Outbound Prospecting & Pipeline Generation

• Run multi-channel outbound campaigns across calls, email, and LinkedIn to reach target accounts
• Research target accounts and identify the right decision makers to contact
• Build and refine personalized outreach sequences, email templates, and calling scripts
• Maintain a high volume of quality outbound activity every day
• Build and maintain a healthy pipeline of qualified prospects

Qualification & Handoff

• Run initial qualification conversations to confirm a prospect's needs and fit
• Schedule qualified meetings for Account Directors to take the conversation further
• Work closely with the sales team to hand off opportunities smoothly
• Track and report on prospecting activity and results

Sales Skill & Product Development

• Build a progressively deeper understanding of RetailNext's product suite and how customers use it
• Sharpen sales methodology and messaging based on what's working in the field
• Keep CRM records accurate and up to date for every prospect interaction
• Build a strong base of customer knowledge and use cases to draw on in conversations

What We're Looking For

Required

• Strong written and verbal communication skills
• Results-oriented mindset and comfort working toward outbound targets
• Ability to manage a high-volume pipeline using CRM tools
• Curiosity about customer needs and how to translate them into a qualified conversation
• Comfortable prospecting across phone, email, and LinkedIn

Valued but Not Required

• Previous SDR, BDR, or outbound sales experience
• Experience with Salesforce or another CRM platform
• Interest in progressing into a closing sales role
• Background or interest in retail, IoT, or SaaS analytics

What We Offer

• Clear, defined path from SDR into an outside sales role closing enterprise deals
• Hands-on coaching from Account Directors as you build core B2B sales skills
• Early exposure to RetailNext's full product suite and enterprise retail customers from day one
• Monthly Recharge Day
• Holiday Exchange Program
• Best Self Benefit Program
• Medical Insurance
• Work from Anywhere up to 90 days