{"id":952648,"url":"https://alion.io/job/retailnext-solution-architect-asset-protection","title":"Solution Architect — Asset Protection","company":{"id":685641,"name":"RetailNext","domain":"retailnext.net","url":"https://alion.io/company/retail-next","size_band":"201-500","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":132000,"max_usd":260000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":155},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-09-07T06:45:50Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-09-24T08:25:17Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About the role\nWe’re looking for a Solution Architect to be the technical engine behind our Asset Protection sales. You’ll partner with our sales team as the AP product expert - running discovery, building and delivering compelling demos, answering the hard technical questions, and giving prospects the confidence to buy. This is a pre-sales / sales-engineering role at heart: you win deals by translating what a retailer is worried about (shrink, organized retail crime, slow investigations) into exactly how RetailNext Asset Protection solves it.\nYou’ll thrive here if you love both the technology and the people. You’re as comfortable talking through IP networking, camera infrastructure, and POS integrations with an IT team as you are showing a loss-prevention director how to cut case resolution time in a live demo. You experiment, you figure out how things work in the real world, and you’re energized by helping customers see a better way of operating.\nThis is a high-impact seat on a growing product. What you hear in the field won’t disappear into a CRM - it shapes how we pitch, demo, and build Asset Protection going forward.\nReports to: Chief Revenue Officer (CRO)\nLocation: USA, Remote\nWhat You’ll Do\nSales Partnership & Technical Selling\nServe as the technical lead on Asset Protection opportunities, owning every technical aspect of the sales cycle across hardware, software, and services\nRun discovery to identify a retailer’s loss-prevention objectives and pain points, and translate them into the right RetailNext AP solution\nPresent and sell to every level of an account - from loss-prevention and IT teams to business and executive stakeholders\nManage multiple accounts and opportunities in parallel without dropping the technical thread on any of them\nDemos & Product Expertise\nBuild and deliver compelling AP demonstrations that tie capabilities - behavioral analytics, POS exception reporting, ORC and sweep detection, searchable video - directly to customer needs\nBe the deep product expert the sales team reaches for: know the platform cold, including Aurora® sensor integration, cloud video, and how AP fits the wider RetailNext portfolio\nTurn customer objections and competitive questions into clear, credible answers on the spot\nSolution Design & Deployment Readiness\nWork with prospects in the pre-deployment phase to scope technical infrastructure - connectivity, APIs, POS and file-transfer integrations, camera compatibility, zone configuration\nContribute to detailed proposals and implementation plans, including scoping, quantification, and project planning\nComplete RFI/RFP/RFQ responses and security and compliance questionnaires (e.g., SOC 2, GDPR)\nCustomer & Cross-Functional Support\nPartner with Support Engineering to identify and troubleshoot technical issues - connectivity, zone configuration, reporting, and integrations\nProvide technical training to customers and internal teams as needed\nSupport existing AP customers to keep them successful and surface expansion opportunities\nBring the voice of the field back to product and sales - what’s landing, what’s missing, what customers keep asking for\nWhat We’re Looking For\nRequired\n5+ years in pre-sales / sales engineering or a comparable customer-facing technical role\nWorking knowledge of IP networking fundamentals - routing, NAT, firewalls\nStrong technical background across hardware and software, with the ability to make new technology work in real-world environments\nExceptional communication and interpersonal skills; able to present credibly to both technical and business audiences\nA self-starter who works autonomously, manages multiple opportunities at once, and keeps stakeholders updated on progress\nWillingness to travel regularly to customer sites and prospect meetings\nExperience in loss prevention, asset protection, physical security, or retail technology\nFamiliarity with video surveillance, EAS, POS systems, or retail analytics\nA degree in a technical field (data networking a plus)\nExperience responding to RFPs and security/compliance questionnaires (SOC 2, GDPR)\nWhat We Offer\nBe the technical face of Asset Protection - the go-to expert who helps our sales team win AP deals through demos, discovery, and deep product credibility\nShape how a growing product goes to market - your voice from the field feeds directly back into AP product direction and the sales playbook\nHigh-visibility role across sales, product, and customers - work hands-on with prospects and partner closely with the teams building the product\nMonthly Recharge Day\nHoliday Exchange Program\nBest Self Benefit Program\nMedical Insurance\nWork from Anywhere up to 90 days","description_format":"text","description_chars":4661,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Data & Analytics","Analytics Platforms"],"lifecycle":[{"event":"open","at":"2026-09-16T02:13:44Z"}],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.75,"age_days":16,"expected_fill_days":18,"reasons":["conf:1","win:late"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/retailnext-solution-architect-asset-protection","json_url":"https://alion.io/job/retailnext-solution-architect-asset-protection.json","meta":{"generated_at":"2026-09-24T10:15:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}