{"id":14865,"url":"https://alion.io/job/retell-ai-senior-forward-deployed-engineer","title":"Senior Forward Deployed Engineer","company":{"id":4592,"name":"Retell AI","domain":"retellai.com","url":"https://alion.io/company/retell-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":160000,"max":300000,"currency":"USD","period":"year","gross":null,"usd_annual":300000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"JavaScript","optional":false},{"name":"LLM","optional":false},{"name":"Python","optional":false},{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2025-02-20T06:23:20Z","employer_posted_date":"2025-02-20","last_verified_at":"2026-10-18T00:56:14Z","board_verified":true,"closed_at":null,"days_open":604,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":603},"description":"ABOUT RETELL AI\nRetell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.\nOur vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.\nWe're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.\nLet's build the future together.\nRecent recognition:\nNo. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026\n\nTop 50 AI Apps, a16z (2025)\n\n#3 Fastest-Growing Software Company, G2 Best Software Awards 2026\n\nBest Agentic AI Software, G2 Best Software Awards 2026\n\n#4 Fastest-Growing Software Vendor, Brex Benchmark 2025\n\nEnterprise Tech 30 Class of 2026, Nasdaq & Wing VC\n\nTop-Ranked Startup, Lean AI Leaderboard\n\nBacked by Y Combinator\n\nABOUT THE ROLE\nRetell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!\nAs a Senior Forward Deployed Engineer, you’ll deliver Retell’s voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You’ll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.\nKEY RESPONSIBILITIES\nLead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.\n\nBecome go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.\n\nBuild full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)\n\nPartner with sales to engage clients to gather requirements, prototype demos, and present system designs.\n\nScope projects, resolve blockers, and align teams with concise updates.\n\nCodify reusable patterns into tools or platform components.\n\nTranslate field feedback into actionable product and GTM recommendations.\n\nYOU MIGHT THRIVE IF\nHave 2+ years in customer-facing technical roles (e.g., Solutions Engineer, Technical PM, Customer Success/Support engineer, Ex-founder).\n\nHave a Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering.\n\nExcel at communication & explaining complex technical concepts to non-technical audiences.\n\nHave delivered systems in fast-paced, ambiguous settings.\n\nWrite production-grade code (Python, JavaScript, or similar).\n\nUnderstand LLM-powered systems and their impact on user experience.\n\nProactively manage risks and maintain momentum under pressure.\n\nJOB DETAILS\nCash: 160k - 300k\n\nEquity: Equity Provided\n\nLocation: Redwood City, CA, US - relocation provided \n\nUS Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.\n\nOTHER BENEFITS\n100% coverage for medical, dental, and vision insurance\n\n$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks\n\n$200/month wellness reimbursement (gym, fitness classes, etc.)\n\n$300/month commuter reimbursement (gas, Caltrain, etc.)\n\n$75/month phone bill reimbursement\n\n$50/month internet reimbursement\n\nCOMPENSATION PHILOSOPHY\nBest Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.\n\nTop 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.\n\nHigh Ownership: Small teams, >$1M revenue/employee, and significant equity.\n\nPerformance-Based: Offers tied to interview performance, not experience or past salaries.\n\nINTERVIEW PROCESS\nRecruiter Intro Call (15 min): Learn more about Retell and share your background and experience.\n\nTechnical Interview (60 min): Live practical coding\n\nProduct & Customer Screen (60 min): Focused on product understanding and how customers use Retell.\n\nOnsite/Virtual Interviews (2 hrs): 90-minute technical interview followed by a 30-minute meeting with the team.","description_format":"text","description_chars":4616,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Internet reimbursement","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Conversational AI","Speech & Audio AI","AI Agents","Contact Center Software"],"lifecycle":[{"event":"open","at":"2025-02-20T06:23:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12","filings_12m":12,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":248750,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.277,"p_room":0.28,"age_days":603,"expected_fill_days":39,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":300000,"is_top_pay":true},"html_url":"https://alion.io/job/retell-ai-senior-forward-deployed-engineer","json_url":"https://alion.io/job/retell-ai-senior-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-18T01:02:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1710,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4592},"rest":"https://alion.io/mcp/rest/get_company?id=4592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fretell-ai-senior-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fretell-ai-senior-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fretell-ai-senior-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/retell-ai-senior-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fretell-ai-senior-forward-deployed-engineer"}]}