{"id":3633757,"url":"https://alion.io/job/rethinkfirst-associate-project-manager-billai-rethinkfirst","title":"Associate Project Manager - BillAI - RethinkFirst","company":{"id":1904740,"name":"RethinkFirst","domain":"rethinkfirst.com","url":"https://alion.io/company/rethinkfirst","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-11-02T20:43:08Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T21:21:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Summary\nRethinkFirst is seeking a detail-oriented and motivated Associate Product Manager to support the continued development and enhancement of BillAI, our revenue cycle management (RCM) platform.\nThis position will work closely with the Senior Product Manager, engineering, QA, customer support, billing operations, and other internal stakeholders to manage product requirements, coordinate development activities, and support successful feature releases.\nThe ideal candidate is highly organized, comfortable working with technical and non-technical teams, and interested in developing a career in product management.\nThis role will focus on product execution, operational support, and assisting the Senior Product Manager with strategic initiatives, roadmap planning, and complex product decisions. As the individual develops product knowledge and experience, they will take increasing ownership of assigned features and enhancements.\nKey Responsibilities\n1. Product Requirements & Documentation\nAssist the Senior Product Manager in gathering, documenting, and refining product requirements.\n\nCreate and maintain user stories, acceptance criteria, and functional requirements for development.\n\nWork with stakeholders to clarify business needs, identify workflow challenges, and define expected functionality.\n\nMaintain accurate product documentation, workflows, and feature specifications.\n\nEnsure development tickets contain sufficient information for engineering and QA teams.\n\n2. Product Backlog & Sprint Support\nAssist with maintaining, organizing, and refining the product backlog.\n\nPrepare user stories and requirements for sprint planning and backlog refinement sessions.\n\nTrack the progress of assigned development initiatives and identify potential blockers.\n\nCoordinate with engineering and QA to clarify requirements throughout development.\n\nVerify that completed work aligns with documented requirements and acceptance criteria.\n\nSupport the Senior Product Manager in monitoring sprint commitments and release timelines.\n\n3. Stakeholder Coordination\nServe as a point of contact for internal stakeholders submitting product enhancement requests or reporting workflow gaps.\n\nGather additional information needed to evaluate requests and understand business impact.\n\nTrack stakeholder requests and provide regular updates on their status.\n\nCoordinate meetings to review requirements, proposed solutions, and completed functionality.\n\nDocument meeting outcomes, action items, and follow-up activities.\n\nMaintain visibility into product initiatives, customer-impacting issues, and development progress.\n\n4. Product Testing & Release Support\nParticipate in reviewing completed functionality before release.\n\nAssist with user acceptance testing (UAT) to verify that features meet business requirements.\n\nCoordinate and conduct product demonstrations with internal stakeholders.\n\nPrepare release notes and assist with communicating upcoming product changes.\n\nSupport post-release follow-up to identify issues or opportunities for improvement.\n\nWork with QA and engineering to ensure reported defects are clearly documented and reproducible.\n\n5. Customer Support & Product Operations\nPartner with customer support and billing operations to understand recurring customer challenges.\n\nInvestigate reported product issues and help determine whether they are defects, training opportunities, or enhancement requests.\n\nDocument common product workflows and frequently asked questions.\n\nAssist in creating internal training materials and product demonstrations.\n\nIdentify opportunities to improve existing workflows, reduce manual processes, and enhance the user experience.\n\n6. Product Ownership & Continuous Improvement\nTake ownership of assigned product enhancements, including requirements gathering, stakeholder communication, development coordination, and release validation, with guidance from the Senior Product Manager.\n\nDevelop an understanding of healthcare revenue cycle management, including claims processing, payment posting, denials, and reporting.\n\nBecome familiar with healthcare EDI transactions, including 837 claims, 835 remittances, and claim acknowledgments.\n\nDevelop a strong understanding of the BillAI platform's functionality, configurations, and integration workflows.\n\nIdentify opportunities to improve product processes, documentation, and stakeholder communication.\n\nGradually assume responsibility for independently managing smaller product features and enhancements.\n\nCollaborate with the Senior Product Manager to evaluate potential solutions and recommend improvements based on customer needs and business impact.\n\nRequired Qualifications\n1-3 years of experience in product management, business analysis, software implementation, project coordination, or a related role.\n\nStrong organizational skills and attention to detail.\n\nExcellent written and verbal communication skills.\n\nAbility to translate business needs into clear, actionable requirements.\n\nAbility to work effectively with cross-functional teams.\n\nAbility to manage multiple priorities in a fast-paced environment.\n\nStrong problem-solving and analytical skills.\n\nFamiliarity with Agile/Scrum software development methodologies.\n\nExperience using product management or issue-tracking tools such as Jira, Azure DevOps, or similar platforms.\n\nPreferred Qualifications\nExperience working with healthcare software or SaaS platforms.\n\nFamiliarity with healthcare revenue cycle management workflows.\n\nBasic understanding of medical claims, insurance payments, denials, and adjustments.\n\nExposure to healthcare EDI transactions, including 837, 835, 999, and 277.\n\nExperience writing user stories and acceptance criteria.\n\nExperience supporting software testing or user acceptance testing.\n\nFamiliarity with behavioral health or ABA billing is a plus.\n\nSuccess Measures\nSuccess in this role will be measured by the individual's ability to:\nMaintain well-documented, organized, and actionable product requirements.\n\nImprove the readiness of development tickets before sprint planning.\n\nEnsure stakeholder requests are tracked, evaluated, and communicated effectively.\n\nSupport timely completion of product demonstrations and release activities.\n\nReduce the administrative and coordination workload of the Senior Product Manager.\n\nDemonstrate increasing ownership of assigned product enhancements from requirements through release.\n\nDevelop sufficient product knowledge to independently manage smaller features and enhancements.\n\nBuild effective working relationships with engineering, QA, customer support, and billing operations.\n\nContribute to improvements in product workflows, stakeholder communication, and overall team efficiency.","description_format":"text","description_chars":6734,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T20:43:08Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring 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