{"id":1293471,"url":"https://alion.io/job/reveal-collections-specialist","title":"Collections Specialist","company":{"id":2046491,"name":"Reveal","domain":"revealdata.com","url":"https://alion.io/company/revealdata","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":51000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-26T08:34:55Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-11-11T19:59:12Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"Description\nJob Description\nPosition: Collections Specialist\nReports To: Sr Financial Analyst\nLocation: Chicago, IL\nJob Overview:\nWe are seeking a detail-oriented and proactive Collections Analyst to join our finance team. The ideal candidate will be responsible for managing and resolving customer billing and usage discrepancies while utilizing Salesforce for contract information and NetSuite for invoice details. This role requires a blend of analytical skills, customer service expertise, and familiarity with financial software to ensure efficient collections and accurate account management.\nThis role follows a hybrid model (4 days in office, 1 day work from home) for candidates residing in Illinois. Candidates based outside of Illinois may be considered for a remote work arrangement.\nResponsibilities & Duties\nMonitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.\nPrepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.\nMonitor and analyze accounts receivable aging reports to identify overdue accounts and prioritize collections efforts.\nPrepare and maintain detailed records of customer interactions, resolution actions, and follow-up activities.\nRespond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.\nCommunicate effectively with customers to resolve issues related to invoices, payments, and account balances.\nAccess NetSuite to retrieve and analyze invoice data, ensuring that all billed amounts are correct and align with contract terms.\nUtilize Salesforce to access and review customer contracts, ensuring accurate understanding of billing terms and conditions.\nRespond to customer inquiries regarding billing and usage discrepancies in a professional and timely manner.\nCommunicate effectively with customers to resolve issues related to invoices, payments, and account balances.\nPerform other duties and responsibilities as assigned to support team, department, and organizational goals.\nEducation & Experience\nBachelor’s degree in Finance, Accounting, Business Administration, or a related field.\nCharacterstics\nStrong English communication skills, both written and verbal, with the ability to handle sensitive customer interactions and articulate complex information clearly.\nHigh level of organizational skills and a proactive approach to problem resolution.\nAbility to work independently and manage multiple priorities in a fast-paced environment.\nStrong analytical and problem-solving skills, with a keen attention to detail.\nBenefits and Perks including but not limited to:\n401k match program\nComprehensive health benefits (Medical, Dental, Vision, and HSA/FSA)\nGroup Term Life Insurance and Voluntary Life Insurance option\nPaid holidays\nPaid vacation, sick, and personal days\nFSA dependent care benefit\nChildbirth recovery and bonding leave policies\nShort and long-term disability benefits\nAccess to onsite gym and recreational area at our Chicago office \nFriendly, collaborative, in-office work environment with ample opportunity for professional development.\nForIllinois-basedroles,thebudgetedannualsalary range is$51,000 to $60,000. Compensation forthis role will depend ona number offactors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside oftherange shown.Reveal offers a competitive total rewards package, which includestheBenefits and Perks setforth above.\nThis job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.\nHiring Policy\nReveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.\nReveal considers candidates with existing visas but does not sponsor new visa applications.","description_format":"text","description_chars":4303,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["401k plan","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-26T08:34:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 7 · green card filings: 1","filings_12m":7,"filings_prev_12m":7,"green_card_filings_12m":1,"median_offered_wage_usd":156875,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.366,"p_room":0.35,"age_days":45,"expected_fill_days":20,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/reveal-collections-specialist","json_url":"https://alion.io/job/reveal-collections-specialist.json","meta":{"generated_at":"2026-11-12T01:08:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2046491},"rest":"https://alion.io/mcp/rest/get_company?id=2046491"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freveal-collections-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freveal-collections-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freveal-collections-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reveal-collections-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freveal-collections-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1293471}},{"tool":"search_jobs","arguments":{"company":"revealdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1293471},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}