{"id":3033757,"url":"https://alion.io/job/revealtech-field-service-representative-poole-uk","title":"Field Service Representative - Poole, UK","company":{"id":3679,"name":"Revealtech","domain":"revealtech.ai","url":"https://alion.io/company/revealtech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":95000,"currency":"GBP","period":"year","gross":null,"usd_annual":127165},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false},{"name":"C#","optional":true},{"name":"gRPC","optional":true}],"status":"live","first_seen_at":"2026-10-19T18:31:41Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-25T00:39:06Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About the Role\nEmbedded Field Service Representative for Reveal Technology, based on site with a UK special operations customer in Poole. You'll be the customer's day-to-day link to Reveal: getting the software into users' hands, training them, and keeping it running on exercises and operations, on land and at sea.\nYou'll also make sure what the users need reaches our US engineering team, and spot where Reveal can do more for the customer. It's a hands-on role for someone who is as comfortable in a training room as in the field.\nThis position requires proximity to Poole, Dorset and occasional domestic and international travel. Qualified applicants must be UK nationals and eligible for DV clearance.\nResponsibilities\nEmbed with the customer on site 2 to 3 days a week, flexing with operational need, as their first point of contact for Reveal.\nInstall, configure and support Farsight nodes, viewers, XR kit and Echo, in camp, in the field and at sea.\nDeliver training, from new-user courses to refresher and advanced analyst sessions, and keep training material current.\nSupport exercises, rehearsals and operations, including 3D reconstruction from drone and sensor data.\nFix problems in the field, escalating to engineering when needed.\nCapture user feedback and turn it into clear tickets and feature requests for engineering.\nTest pre-release builds and new features so training is ready before the software reaches users.\nCollect real-world datasets for the engineering team to develop and test against.\nPass new requirements and opportunities to the International Sales Engineer, and support demos, trials and proposals.\nReport activity and progress against contract deliverables through regular SITREPs.\nRequirements\nStrong practical IT skills: Windows ,networking, and deploying and troubleshooting software on laptops, servers and tablets.\nHands-on experience with geospatial, mapping or ISR systems.\nExperience delivering training to mixed audiences, from junior users to staff officers.\nConfidence working directly with special operations users; service experience a strong advantage.\nA self-starter who works well on their own with limited oversight, with the discretion a sensitive customer needs.\nBased in or able to commute daily to Poole.\nStrong Linux, networking and deployment skills; scripting in Python or similar.\nUK national, eligible for DV clearance.\nNice to Haves\nUKSF, SFSG or Royal Marines background, ideally with maritime or amphibious experience.\nRoyal Signals, Royal Engineers Geo or UKSF signals background.\nC# or gRPC experience.\nExperience with ATAK and other TAK tools.\nDrone operations, photogrammetry or 3D reconstruction experience.\nExperience setting up and supporting XR headsets.\nScripting in Python or similar.\nPrevious customer-facing technical role, such as FSR, field engineer or solutions engineer.\nLocation\nPoole, Dorset, embedded on site with a UK special operations customer, with occasional UK and overseas travel\nOnsite: 2-3 days a week\nCompensation\nSalary (£80,000 - £95,000) + Equity \nSalary is determined by the applicant's experience, knowledge, skills, abilities, internal equity, and alignment with market data.\nBenefits\nMedical, Dental, Vision coverage\nParental Leave\nUnlimited Paid Time Off\nHome Office Stipend","description_format":"text","description_chars":3277,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Computer Vision","C4ISR","Defense AI"],"lifecycle":[{"event":"open","at":"2026-10-21T20:57:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":33,"reasons":["conf:0","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":127165,"is_top_pay":true},"html_url":"https://alion.io/job/revealtech-field-service-representative-poole-uk","json_url":"https://alion.io/job/revealtech-field-service-representative-poole-uk.json","meta":{"generated_at":"2026-10-25T04:17:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3679},"rest":"https://alion.io/mcp/rest/get_company?id=3679"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frevealtech-field-service-representative-poole-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frevealtech-field-service-representative-poole-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frevealtech-field-service-representative-poole-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/revealtech-field-service-representative-poole-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frevealtech-field-service-representative-poole-uk"}]}