{"id":2323770,"url":"https://alion.io/job/revecore-customer-operations-workers-compensation-claims","title":"Customer Operations (Workers Compensation Claims)","company":{"id":4417941,"name":"Revecore","domain":"revecore.com","url":"https://alion.io/company/revecore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":15,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":30000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-21T12:36:34Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-22T10:01:46Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.\nPay: $15/hr + Incentive Plan\nThe Role: Customer Operations (Workers Compensation Claims)\nAs a Workers' Compensation Claims billing specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).\nTraining:\nOur comprehensive training begins on your first day and lasts 8-10 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences. Success starts with training. That's why we ask all new team members to be fully present each day, participate actively, and remain on camera.\nYour Day:\nYou will be busy investigating and resolving troubled and/or denied workers' compensation claims. This will require a high volume of outbound calls to patient employers, insurance company representatives, attorneys and patients. Once confirmed, you will submit the bills and proper documentation to the insurance company, or the appropriate payer, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will review the information/documentation provided by the payer in order to determine what to do next. You will also contribute to your team by participating in special projects in order to achieve goals and ensure client success.\nIs this role for you?\nRevecore encourages our employees to be driven and highly motivated to be successful. Consider this role if you:\nWant to grow a career\n\nHave a working knowledge of Microsoft Office (Word, Excel, Outlook)\n\nPossess technical proficiency to work on multiple computer screens and software applications simultaneously\n\nCan maintain strong performance in a fast-paced environment with productivity metrics\n\nRemain organized while multi-tasking\n\nUse critical thinking and problem-solving skills to find effective and efficient solutions\n\nCommunicate clearly and professionally, both verbally and in writing\n\nHave an unnatural ability to put together a 1,000 piece puzzle in record time\n\nTake pride in solving the mystery on a TV crime show before the main character\n\nHave experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)\n\nHow we'll set you up for success:\nExtensive multi-week training with ongoing support from teammates following training.\n\nAccess to a robust knowledgebase for continued reference in your role.\n\nVisibility to your individual performance metrics enables you to set goals.\n\nComputers and necessary work equipment are provided\n\nInvolved management who leans in to support your productivity metrics.\n\nWork at Home Requirements:\nA private, distraction-free environment to work from in your home.\n\nOn-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections\n\nA secure internet connection is required.\n\nHome internet with speeds >20 Mbps for downloads and >10 Mbps for uploads.\n\nThe workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.\n\nMust reside in the United States within one of the states listed below:\nAlabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia.\nRevecore is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.\nEmployment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.","description_format":"text","description_chars":4519,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-12T06:49:11Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.725,"p_room":0.75,"age_days":30,"expected_fill_days":38,"reasons":["conf:2","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":30000,"is_top_pay":false},"html_url":"https://alion.io/job/revecore-customer-operations-workers-compensation-claims","json_url":"https://alion.io/job/revecore-customer-operations-workers-compensation-claims.json","meta":{"generated_at":"2026-10-22T12:43:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11350,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417941},"rest":"https://alion.io/mcp/rest/get_company?id=4417941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frevecore-customer-operations-workers-compensation-claims"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frevecore-customer-operations-workers-compensation-claims"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frevecore-customer-operations-workers-compensation-claims"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/revecore-customer-operations-workers-compensation-claims\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frevecore-customer-operations-workers-compensation-claims"}]}