{"id":2323765,"url":"https://alion.io/job/revecore-senior-director-client-success","title":"Senior Director, Client Success","company":{"id":4417941,"name":"Revecore","domain":"revecore.com","url":"https://alion.io/company/revecore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":148000,"max_usd":236000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":106},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-23T12:53:33Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-27T09:25:11Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.\nAs Revecore’s Senior Director, Client Success, you will:\nManage Revecore’s most strategic and complex client relationships, ensuring strong partnerships, overseeing client performance, and leading recovery strategies for at-risk engagements. This role works closely with assigned executive sponsors, keeping them informed of client performance, risks, and opportunities and engaging them when executive involvement is needed.\nThe Role:\nManage a portfolio of strategic and complex clients\nServe as executive relationship owner for key client stakeholders\nProvide regular updates to assigned executive sponsors and engage them when strategic support or escalation is needed\nLead development and execution of action plans for at-risk clients\nCoordinate recovery strategies with Operations and leadership\nTrack client health indicators within CSP or Salesforce\nDemonstrate Revecore value through strategic reporting\nIdentify service expansion opportunities\nMentor Directors and Client Success Managers\nSupport long-term client retention through proactive partnership management\nYou’ll be successful if you have:\nMinimum 8 years of healthcare revenue cycle experience\nExperience managing large and complex client relationships\nStrong financial and operational analysis skills\nExecutive-level communication skills\nWork at Home Requirements:\nA quiet, distraction-free environment to work from in your home.\n\nA secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.\n\nThe workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.\n\nMust reside in the United States within one of the states listed below:\nAlabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia.\nRevecore is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.\nEmployment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.","description_format":"text","description_chars":2957,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-12T06:49:11Z"}],"visa":[],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.788,"p_room":0.75,"age_days":33,"expected_fill_days":38,"reasons":["conf:0","win:late"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/revecore-senior-director-client-success","json_url":"https://alion.io/job/revecore-senior-director-client-success.json","meta":{"generated_at":"2026-10-27T10:40:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12397,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417941},"rest":"https://alion.io/mcp/rest/get_company?id=4417941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frevecore-senior-director-client-success"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frevecore-senior-director-client-success"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frevecore-senior-director-client-success"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/revecore-senior-director-client-success\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frevecore-senior-director-client-success"}]}