{"id":2527103,"url":"https://alion.io/job/revizto-it-support-engineer-apac","title":"IT Support Engineer (APAC)","company":{"id":1973040,"name":"Revizto","domain":"revizto.com","url":"https://alion.io/company/revizto","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Switzerland"],"countries":["CH"],"hiring_countries":["CH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":117000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"LLM","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Cloudflare","optional":true},{"name":"Confluence","optional":true},{"name":"GitHub","optional":true},{"name":"GitLab","optional":true},{"name":"Google Workspace","optional":true},{"name":"Jira","optional":true},{"name":"Linux","optional":true},{"name":"Slack","optional":true},{"name":"TeamCity","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-08T12:28:16Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T19:27:30Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About ReviztoRevizto enables the people behind the world’s most important structures to do their best work. We connect architects, engineers, contractors, and owners in one shared 2D/3D environment to help\ndeliver complex projects on time and on budget. From airports and hospitals to data centers and large-scale infrastructure, Revizto supports industry leaders in reducing risk, improving collaboration,\nand delivering better project outcomes.\nWe are an international SaaS company, and our teams are distributed across multiple countries and time zones, and we rely heavily on modern cloud and SaaS tooling to keep our internal operations running smoothly. We favor practical solutions, automation where it makes sense, and clear communication over rigid processes.\nAbout the role\nWe're looking for an IT Support Engineer to help run and improve our internal IT and operational environment.\nThis role is focused on supporting people, maintaining systems, and helping the company operate smoothly day-to-day. You'll work closely with internal users, handle requests and incidents, and gradually take ownership of operational tasks and automation.\nOur environment uses many different tools and services. You are not expected to know everything upfront but are willing to learn. This role is well suited for someone with around 3+ years of hands-on experience who wants a stable role in a modern, SaaS-heavy environment and is comfortable growing their skills over time.\nWhat we're looking for\nAround 3+ years of experience in IT operations, internal IT, or a similar role\nHands-on experience supporting Windows and macOS environments\nBasic scripting experience (PowerShell, Bash, or similar)\nComfort working with multiple SaaS tools and learning new systems\nGood communication skills and a user-focused mindset\nProfessional working proficiency in English (B2+)\nAbility using LLM tools in daily activities\n Nice to have:Familiarity with cloud services (AWS, Azure, or similar)\nBasic knowledge of Linux\nExperience with CI tools (GitHub, GitLab, TeamCity, or similar)\nExperience with Terraform or infrastructure-as-code tools\n Tools and technologiesJumpCloud\nMicrosoft 365, Google Workspace\nAWS, Azure\nConductorOne\nSlack, Zoom, Jira\nConfluence\nGitHub\nCloudflare\nWhat you'll do\nSupport employees with IT-related requests via Slack, Zoom, and Jira, with a focus on clear communication and practical solutions\nHelp manage employee lifecycle tasks (onboarding, offboarding, access changes)\nMaintain and troubleshoot Windows and macOS devices\nAssist with identity and access management across internal systems\nHelp maintain security and compliance on endpoints and SaaS tools\nAutomate repetitive tasks using scripts (PowerShell, Bash, etc.)\nManage and maintain the cloud accounting platform\nWork with cloud services and internal tooling as part of day-to-day operations\nWrite and maintain documentation and instructions for internal employees\nAsset management (acquisition and control of equipment)\nWork closely with the Ops lead on day-to-day tasks, improvements, and ad-hoc requests, with room to ask questions and learn along the way\nWhat success looks like in this role\nUsers feel supported and get timely, clear help\nCommunication is calm, clear, and proactive\nTasks and requests are handled reliably, and users know what's happening without needing to chase for updates\nYou take ownership of recurring operational work\nYou become a trusted person for day-to-day ops work\nWhy Join US\nRecognised by Deloitte as one of Switzerland’s Best Managed Companies for three consecutive years (2024-2026)\nBi-annual company-wide trips, including Armenia in 2023 and Switzerland in 2025, with more to come\nFully remote work from Germany, the UK, Armenia, or France (you're welcomed to apply from any of these locations)\nA flexible, employee-focused culture\nAn innovative and collaborative team environment\nGreat working conditions designed to support your best 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