{"id":1672818,"url":"https://alion.io/job/rewards-inc-edi-admin-iii","title":"EDI Admin I/II","company":{"id":1914672,"name":"Excellus BlueCross BlueShield","domain":"excellusbcbs.com","url":"https://alion.io/company/excellusbcbs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States","Rochester, United States","Albany, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":23,"max":37,"currency":"USD","period":"hour","gross":null,"usd_annual":74000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-15T04:12:24Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description:\nSummary:\nUnder the direction of assigned management, the Electronic Data Interface (EDI) Administrator is responsible for quality assurance during the onboarding process for all electronic submissions, including testing as well as ongoing production support. This position provides analysis and feedback for continuous process improvement to maximize customer electronic transaction submissions. At the higher levels, the EDI Administrator is responsible for quality assurance of more complex interfaces including Secure File Transfer Protocol (SFTP) facilitation and testing.\nEssential Accountabilities:\nLevel I\nSupports the Business and IT teams with various tasks related to movement of files and automation.\nLoads files manually through SFTP methods for the Business when automation is not available.\nUnder guidance, conducts basic testing of electronic submissions.\nMonitors daily electronic transaction processing and takes appropriate action to reduce or eliminate issues. Researches production problems and issues within EDI production Service Level Agreements (SLAs).\nAnalyzes specific applications to identify, research, and resolve problems. Documents issues as reported using software to track and monitor. Informs management of problems and potential problems that may impact business.\nResearches web and/or vendor inquiries as required.\nConsistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.\nMaintains high regard for member privacy in accordance with the corporate privacy policies and procedures.\nRegular and reliable attendance is expected and required.\nPerforms other functions as assigned by management.\nLevel II (in addition to Level I Qualifications)\nActively participates in all phases of testing for onboard process as well as corporate X12 projects, including regression and Council for Affordable Quality Healthcare testing and onboarding.\nAccountable to understand ANSI X12 transactions, such as 820, 821, 834, 835, 837 996, 997 as well as mapping documentation, Flat File to EDI and EDI to Flat File to be able to implement new file feeds and/or update existing file transactions with vendors, carriers or clients.\nDocuments and updates e-commerce procedures within the department.\nCreates flow charts, reports, and training documentation as related to problem solving & projects.\nAssists with Service Requests and project implementation activities.\nIdentifies coordination and resolution efforts for trading partners such as dial up and file transfer protocols.\nLevel III (in addition to Level II Qualifications)\nConducts certification testing for onboarding of new broker or group formats, mandates, or communications channels.\nIndependently translates high level requirements to manipulate and create test data files.\nDelivers & implements work plan on large projects.\nServes as an escalation analyst for all EDI production related problems with enrollment, gateway defects, web, and/or vendor trouble tickets.\nAssists with testing new vendors or carriers.\nCommunicates daily directly with vendors and groups regarding new business rules, onboarding, and testing results of formats or mandates.\nMay, at times, represent team management at Senior Level meetings.\nAssists team members in most aspects of e-commerce department.\nMentors lower level Administrators.\nMinimum Qualifications:\nNOTE:\nWe include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.\nAll Levels\nTwo or more years of customer service, electronic transaction support, IT help desk related experience. Associates degree in business, information systems, computer science preferred.\nDemonstrated ability to identify root causes of processing issues and determine sources for solutions and opportunities.\nFamiliarity with GUIs and electronic connectivity systems/applications preferred.\nUnderstanding of claims routing and file specifications for inbound & outbound transaction preferred.\nStrong communication skills (internal, external team), organizational skills, and flexibility meeting demands.\nFamiliar with use of PC, Windows, Word, Excel, E-mail.\nLevel II (in addition to Level I Qualifications)\nA minimum of five years customer service, electronic transaction support, or IT help desk related experience required.\nExperience with GUIs and electronic connectivity systems/applications required.\nAbility to triage and coordinate first level resolution of EDI production issues across departments.\nLevel III (in addition to Level II Qualifications)\nA minimum of seven years electronic transaction support or IT help desk related experience required.\nAt least one year experience of independent EDI production issue resolution required.\nExpertise with GUIs and electronic connectivity systems/applications required.\nAbility to analyze claims routing and file specifications for inbound and outbound transactions required.\nPhysical Requirements:\nAbility to work prolonged periods sitting and/or standing at a workstation and working on a computer.\nAbility to travel across the Health Plan service region for meetings and/or trainings as needed.\n************\nIn support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.\nEqual Opportunity Employer\n Compensation Range(s):\nLevel I (N7): Minimum: $23.75/hr - Maximum: $37.70/hr\nLevel II (N8): Minimum: $26.90/hr - Maximum: $43.02/hr\nThe salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.\nPlease note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.","description_format":"text","description_chars":6924,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-02T07:29:03Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.75,"age_days":15,"expected_fill_days":17,"reasons":["conf:1","win:late"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":74000,"is_top_pay":false},"html_url":"https://alion.io/job/rewards-inc-edi-admin-iii","json_url":"https://alion.io/job/rewards-inc-edi-admin-iii.json","meta":{"generated_at":"2026-10-15T16:28:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25102,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1914672},"rest":"https://alion.io/mcp/rest/get_company?id=1914672"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frewards-inc-edi-admin-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frewards-inc-edi-admin-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frewards-inc-edi-admin-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rewards-inc-edi-admin-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frewards-inc-edi-admin-iii"}]}