{"id":960626,"url":"https://alion.io/job/rewards-network-b2c-product-manager-hybrid","title":"B2C Product Manager (Hybrid)","company":{"id":694071,"name":"Rewards Network","domain":"rewardsnetwork.com","url":"https://alion.io/company/rewardsnetwork","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":41,"ghost_share":0,"stale_share":0.244,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Agile","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Kanban","optional":false},{"name":"Miro","optional":false},{"name":"Scrum","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-05-11T20:05:01Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-19T11:19:29Z","board_verified":true,"closed_at":null,"days_open":160,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":160},"description":"About Rewards Network \nFor 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs. \nOur Culture \nAt Rewards Network, you'llbe part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-pricepaying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential. \nJob Overview\nThe Product Manager, B2C at Rewards Network will own the consumer-facing product experience that drives member engagement, retention, and dining frequency across our 25M+ member base. This role is responsible for the loyalty mechanics, engagement features, and end-to-end member journey that connect dining members with our 20,000+ partner restaurants and the airline, hotel, and retail loyalty programs that fuel our network.\nThe Product Manager will partner with Product leadership to define the consumer product vision and roadmap, working closely with engineering, design, marketing, and our loyalty program partners to ship features that increase member activation, deepen engagement, and grow lifetime value. This is a metrics-driven role focused on understanding consumer behavior and translating insights into experiences that members love.\nThis is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.\nWhat you’llbring to the table: (Responsibilities) \nDefine and manage the product roadmap for consumer-facing experiences across web, mobile web, native apps, and email/SMS/push channels - including loyalty mechanics, member onboarding, search and discovery, and post-dining engagement.\nDefine and evolve engagement strategy: how members earn, track, and redeem rewards across our 30+ partner programs in ways that feel rewarding, intuitive, and drive habitual engagement\nTranslate consumer insights, behavioral data, and qualitative research into prioritized backlogs, user stories, and clear acceptance criteria for engineering teams.\nPartner with engineering and design to ship features iteratively, balancing speed of learning with quality of experience.\nDefine and instrument success metrics - activation, retention, dining frequency, member LTV, NPS - and use experimentation (A/B testing, holdout cohorts) to validate hypotheses and inform roadmap decisions.\nCollaborate with Marketing, Lifecycle, and CRM teams on go-to-market and lifecycle communication strategies that drive feature adoption and member engagement.\nWork with Partner Management to ensure our consumer experience aligns with the brand standards and member expectations of airline, hotel, and retail loyalty partners.\nChampion the voice of the consumer across the organization through user research, member feedback synthesis, and competitive analysis of loyalty and dining apps.\nStay current on trends in consumer loyalty, engagement mechanics, gamification, and dining technology to identify opportunities for differentiation.\nManage cross-functional alignment, ensuring transparent communication and coordination between product, engineering, marketing, partner management, and business stakeholders.\nLeverage AI tools and workflows to accelerate product discovery, customer research synthesis, mockups/prototypes, opportunity assessment, roadmap development, experimentation, and post-launch analysis - improving decision quality and execution speed while maintaining a strong focus on member value and business outcomes.\nAI-native and proficient with modern AI tools (e.g., ChatGPT, Glean, Claude) to support day-to-day product management - synthesizing qualitative and quantitative inputs, drafting product artifacts, identifying patterns and opportunities, developing hypotheses, and accelerating iterative delivery - with sound judgment about validation, privacy, security, and responsible use.\nDo you havethe right mix of ingredients: (Requirements)\nBachelor's degree in Business, Marketing, Computer Science, or a related field.\n5+ years of Product Management experience, with at least 5 years on consumer-facing (B2C) digital products.\nDemonstrated experience shipping features in mobile apps, mobile web, or web platforms.\nStrong consumer empathy and ability to translate behavioral and qualitative insights into product decisions.\nProven track record of driving consumer engagement, retention, or LTV through product changes.\nStrong analytical skills, comfort with consumer funnels, cohort analysis, and A/B testing.\nFamiliarity with SQL or BI tools; able to self-serve common data questions.\nExperience leading cross-functional teams (engineering, design, marketing, lifecycle, partner management).\nProficiency with Agile methodologies (Scrum/Kanban) and tools like JIRA, Confluence, and Miro.\nExcellent written and verbal communication; comfortable presenting to leadership and partners.\nAbility to manage multiple competing priorities in a fast-paced, results-oriented environment.\nEducation, Certifications and Experience: Preferred\nExperience with loyalty, rewards, membership, or gamification products.\nExperience with AI features.\nExperience in FinTech, MarTech, restaurant, dining, or hospitality industries.\nExperience working with lifecycle and CRM channels (email, push, SMS).\nExperience with experimentation platforms and consumer growth/engagement frameworks.\nWhat you’lllove about us: \nComprehensive benefits package, which includes:\nThis is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $120,000-$140,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 10% bonus target for total at target of $132,000-$154,000.\nCompetitive Paid Time Off and company holidays\nGenerous dining reimbursement when you dine with our restaurant clients \n401(k) plan with a company match\nTwo medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)\nPartnership with Rx n Go, offering certain prescriptions for free\nTwo dental plan options and a vision plan\nFlexible Spending Accounts and a pre-tax commuter benefit program\nAccident, Critical Illness, and Hospital Indemnity Insurance Plans\nShort Term and Long Term disability \nCompany-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance \nEmployee Life Assistance Program\nHybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations\nCatered lunches provided on Tuesday's in our Chicago office\nRewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.\nExpected Pay Range\n$120,000—$140,000 USD","description_format":"text","description_chars":7281,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-09-16T09:26:44Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.455,"p_room":0.28,"age_days":160,"expected_fill_days":64,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/rewards-network-b2c-product-manager-hybrid","json_url":"https://alion.io/job/rewards-network-b2c-product-manager-hybrid.json","meta":{"generated_at":"2026-10-19T14:10:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10235,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694071},"rest":"https://alion.io/mcp/rest/get_company?id=694071"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frewards-network-b2c-product-manager-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frewards-network-b2c-product-manager-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frewards-network-b2c-product-manager-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rewards-network-b2c-product-manager-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frewards-network-b2c-product-manager-hybrid"}]}