{"id":1145133,"url":"https://alion.io/job/reworks-solutions-account-manager","title":"Account Manager","company":{"id":685173,"name":"ReWorks Solutions","domain":"reworkssolutions.com","url":"https://alion.io/company/reworkssolutions","size_band":null,"is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"B","score":77,"open_postings":13,"ghost_share":0,"stale_share":0.923,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Zoho CRM","optional":false}],"status":"live","first_seen_at":"2026-09-23T14:38:16Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T02:32:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nJob Title: Account Manager\nLocation: South Africa\nJob Type: Full-Time, Remote\nWorking Hours: US Hours (9am-5pm EST)\nSalary: R33 500 - R35 000\nWe're looking for a relationship-driven Account Manager who thrives in a fast-paced environment and enjoys building strong, long-term client partnerships.\nThis role is ideal for someone who can confidently manage multiple client accounts, coordinate with internal teams, resolve challenges proactively, and ensure both clients and contractors receive an exceptional experience\nRequirements\nWhat You'll Be Doing\nManage a portfolio of client accounts and build long-term relationships.\nAct as the main point of contact for clients and contractors.\nResolve client and contractor queries and escalations in a timely, professional manner.\nCoordinate closely with internal teams to ensure smooth service delivery.\nMonitor account performance and maintain accurate client records.\nFollow up on outstanding actions and ensure tasks are completed through to resolution.\nIdentify opportunities to strengthen client relationships and improve the overall client experience.\nWork across multiple systems while maintaining accuracy and attention to detail.\nWhat We're Looking For\n3-5 years of experience in Account Management, Client Success, Customer Success, or a similar client-facing role.\nExperience within BPO, staffing, recruitment, healthcare, or professional services is highly preferred.\nProven ability to manage multiple client accounts simultaneously.\nExperience handling client and contractor issues with a solution-focused approach.\nStrong communication and relationship-building skills.\nExcellent organizational skills with the ability to prioritize competing tasks.\nA proactive mindset with strong follow-through and accountability.\nComfortable working independently in a remote environment.\nSoftware & Tools\nTraining will be provided, so previous experience with every platform isn't essential. However, experience with the following would be an advantage:\nZoho CRM\nGoogle Workspace\nMicrosoft Office\nHubstaff\nAI productivity tools\nTechnical Requirements\nStrong digital literacy and the ability to learn new CRM, reporting, recruitment, and workflow systems quickly.\nComfortable working across multiple platforms while maintaining accurate client and contractor records.\nReliable internet connection and a professional home office setup.","description_format":"text","description_chars":2393,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T14:38:16Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:3","agency","stale_co","velocity","win:early"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/reworks-solutions-account-manager","json_url":"https://alion.io/job/reworks-solutions-account-manager.json","meta":{"generated_at":"2026-09-24T06:50:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}