{"id":4015475,"url":"https://alion.io/job/reworks-solutions-medical-scheduler","title":"Medical Scheduler","company":{"id":685173,"name":"ReWorks Solutions","domain":"reworkssolutions.com","url":"https://alion.io/company/reworkssolutions","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0.083,"time_to_fill_p50_days":41,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T12:28:14Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T12:28:14Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nWe are looking for a highly organised, detail-oriented Medical Scheduler to join a growing healthcare services team.\nOur client, Legadel, is a school-based therapy provider supporting approximately 130 children through a range of services, including Applied Behaviour Analysis (ABA), occupational therapy, physical therapy, speech therapy and psychology.\nIn this role, you will be responsible for coordinating therapy schedules, matching service providers with children's therapy requirements, communicating schedule arrangements and maintaining accurate scheduling records.\nYou will work closely with an in-house supervisor who will provide training, guidance and approval during your onboarding. You do not need previous ABA or healthcare experience to succeed in this position. What matters most is your ability to learn quickly, follow instructions, work accurately and manage scheduling details.This is an excellent opportunity for someone who enjoys structured administrative work, problem-solving and coordinating multiple moving parts.\nRequirements\nKey Responsibilities\n1. Scheduling & Coordination\nBuild and maintain therapy schedules based on children's requirements, therapist availability and provider caseloads.\nMatch Behaviour Technicians (BTs) with children while making the best use of available provider hours.\nCoordinate schedules across different therapy requirements and classroom timetables.\nPrepare proposed schedules for review and approval by the in-house supervisor.\nIdentify scheduling gaps, clashes and potential conflicts before schedules are finalised.\n2. Provider Communication\nContact Behaviour Technicians via phone or email to communicate and confirm their schedules.\nFollow up with providers regarding availability, scheduling changes and outstanding confirmations.\nHandle routine scheduling queries professionally and efficiently.\nEscalate provider objections, availability changes and unusual scheduling conflicts to the supervisor.\n3. Scheduling Administration & Systems\nMaintain accurate and up-to-date scheduling records.\nEnter approved schedules into the Chorus scheduling system once trained and authorised.\nAssist with ongoing schedule adjustments and updates.\nProcess additional scheduling entries resulting from therapy reauthorisations.\nEnsure recurring therapy sessions are correctly adjusted to account for relevant Jewish holidays.\n4. Ongoing Scheduling Support\nAssist with maintaining daily classroom schedules.\nSupport annual scheduling preparation ahead of each new school year.\nHelp manage increased scheduling activity during the summer preparation period.\nEnsure schedule changes are communicated and recorded accurately.\nMinimum Requirements\nStrong organisational and administrative skills.\nExceptional attention to detail and accuracy.\nGood problem-solving and logical thinking abilities.\nComfortable working with schedules, spreadsheets and multiple pieces of information.\nStrong written and verbal English communication skills.\nConfident communicating with different people over the phone and via email.\nAbility to follow structured instructions and established processes.\nAble to work independently, manage priorities and meet deadlines.\nComfortable learning new software systems and administrative processes.\nAdvantageous Experience\nThe following would be beneficial but are not essential:\nA college or university qualification.\nPrevious scheduling, coordination or administrative experience.\nExposure to healthcare, education, therapy or medical administration.\nExperience coordinating staff shifts, appointments or service schedules.\nFamiliarity with scheduling software, databases or CRM systems.\nPrevious exposure to ABA therapy or working with Behaviour Technicians.\nImportant: We are open to training someone from scratch. Previous ABA experience is not a requirement.\nSoftware & Systems\nChorus / Autism Care (full training will be provided).\nMicrosoft Office, particularly Excel and Outlook.\nEmail and scheduling platforms.\nThe Ideal Candidate\nWe are looking for someone who is:\nNaturally organised and enjoys bringing structure to moving parts.\nIntelligent, quick to learn and able to understand new processes.\nPatient and comfortable with repetitive but important administrative tasks.\nMeticulous about details and unlikely to overlook small scheduling errors.\nProactive about identifying potential scheduling problems.\nComfortable asking questions when something is unclear.\nReliable, consistent and able to take ownership of assigned responsibilities.\nWe value ability, attitude and attention to detail over industry experience. If you are a smart, organised individual who enjoys coordination and administration, we would love to hear from you","description_format":"text","description_chars":4730,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-10T12:28:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T13:28:07Z"},"pay":null,"html_url":"https://alion.io/job/reworks-solutions-medical-scheduler","json_url":"https://alion.io/job/reworks-solutions-medical-scheduler.json","meta":{"generated_at":"2026-11-10T13:28:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685173},"rest":"https://alion.io/mcp/rest/get_company?id=685173"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freworks-solutions-medical-scheduler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freworks-solutions-medical-scheduler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freworks-solutions-medical-scheduler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reworks-solutions-medical-scheduler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freworks-solutions-medical-scheduler"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4015475}},{"tool":"search_jobs","arguments":{"company":"reworkssolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4015475},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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