{"id":2431177,"url":"https://alion.io/job/reworks-solutions-patient-coordinator","title":"Patient Coordinator","company":{"id":685173,"name":"ReWorks Solutions","domain":"reworkssolutions.com","url":"https://alion.io/company/reworkssolutions","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["ZA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":22000,"period":"year","method":"role_country_seniority_unknown","sample_n":61},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-13T09:13:36Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T00:39:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Role\nWe are looking for a highly organised, detail-oriented, and tech-savvy Patient Coordinator Team Lead to support healthcare operations in a fast-paced, fully remote environment.\nThis role is ideal for someone with strong administrative and coordination skills who enjoys managing multiple priorities, communicating with patients and healthcare providers, and ensuring that daily workflows run smoothly. The successful candidate will help oversee patient coordination activities, maintain accurate records, support scheduling and intake processes, and ensure outstanding documentation and follow-ups are completed on time.\nAs a Team Lead, you will also help support efficient team operations, maintain high standards of accuracy and professionalism, and contribute to an organised and patient-focused working environment.\nWe are looking for someone who is comfortable working across multiple systems, quick to learn new software, and confident using technology to manage administrative processes efficiently.\nRequirements\nKey Responsibilities\nCoordinate day-to-day patient administration and healthcare operational workflows.\nSupport and oversee patient coordination activities, ensuring tasks are completed accurately and on time.\nCommunicate professionally with patients, healthcare providers, and internal teams.\nAssist with patient intake, appointment scheduling, and follow-up activities.\nMaintain accurate patient records, documentation, and scheduling information.\nTrack outstanding documentation and follow up to ensure all required information is received within the appropriate timeframes.\nMonitor workflow progress and help ensure that administrative tasks are prioritised effectively.\nSupport team members with daily coordination tasks and help maintain consistent processes.\nAssist with reporting, recordkeeping, and other healthcare administrative requirements.\nIdentify workflow challenges and help ensure that processes remain organised and efficient.\nMaintain strict confidentiality when handling patient information and sensitive records.\nCollaborate with internal teams to support smooth communication and operational efficiency.\nPerform additional administrative and coordination duties as required.\nRequirements\nPrevious experience in patient coordination, healthcare administration, medical reception, scheduling, intake coordination, or a similar role is preferred.\nPrevious team leadership or supervisory experience is an advantage.\nStrong written and verbal communication skills.\nExcellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.\nStrong attention to detail, particularly when handling records, documentation, and scheduling.\nA proactive approach to follow-ups, problem-solving, and task management.\nAbility to work independently and collaborate effectively within a remote team.\nA professional, patient-focused approach when communicating with patients and healthcare providers.\nAbility to manage confidential information responsibly.\nTechnical Skills & Software\nBeing comfortable with technology is essential for this role. We are looking for someone who can quickly adapt to new platforms and manage tasks across multiple systems.\nConfident using computers and navigating multiple software applications simultaneously.\nAbility to learn new software, systems, and digital workflows quickly.\nExperience with Microsoft Teams or similar communication and collaboration platforms is preferred.\nExperience with medical software, electronic health records (EHRs), scheduling systems, or patient management platforms is an advantage.\nComfortable using digital documentation tools, spreadsheets, and online administrative systems.\nStrong general computer literacy and the ability to troubleshoot basic technical issues.\nWhat We're Looking For\nThe ideal candidate is organised, dependable, and proactive, with a strong sense of ownership over their work. They should be comfortable balancing patient communication, administrative responsibilities, scheduling, and team coordination without losing sight of the details.\nMost importantly, we are looking for someone who is tech-savvy, adaptable, and confident working across multiple systems. Someone who can pick up new tools quickly, keep workflows moving, follow through on outstanding tasks, and help create a smooth and professional experience for both patients and the wider healthcare team.\nIf you enjoy healthcare administration, supporting people, and keeping operations running efficiently, we'd love to hear from you!","description_format":"text","description_chars":4563,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Recruiting & Staffing","Business Process Outsourcing (BPO)","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-13T09:13:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":43,"reasons":["conf:4","win:early"],"computed_at":"2026-10-14T04:50:39Z"},"pay":null,"html_url":"https://alion.io/job/reworks-solutions-patient-coordinator","json_url":"https://alion.io/job/reworks-solutions-patient-coordinator.json","meta":{"generated_at":"2026-10-14T04:50:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6800,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685173},"rest":"https://alion.io/mcp/rest/get_company?id=685173"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Freworks-solutions-patient-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Freworks-solutions-patient-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Freworks-solutions-patient-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/reworks-solutions-patient-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Freworks-solutions-patient-coordinator"}]}