{"id":3789158,"url":"https://alion.io/job/rex-software-product-manager","title":"Product Manager","company":{"id":60583,"name":"Rex Software","domain":"rexsoftware.com","url":"https://alion.io/company/rex-software","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brisbane, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-05T05:29:28Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T09:15:06Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Role Purpose\nThe Product Manager, Rex Cirrus8 owns product strategy, roadmap and delivery across three of Cirrus8's most complex and commercially significant workstreams: AI Lease Ingestion, Payment Runs and Quick Payments, and Email Communications.\nCirrus8 is used by commercial property managers and finance teams to run leases, payments and owner communications. This role turns deep customer insight into clear requirements and well-sequenced delivery, working in close partnership with engineering, design and customer-facing teams.\nThe role suits a product manager with a strong design background. Applying UX judgement alongside product ownership allows the role to go deeper on experience quality, design decision-making and cross-functional design leadership than a traditional product management role.\nKey Responsibilities\nAI Lease Ingestion\nDefine and own the roadmap for AI lease ingestion, from initial data extraction through to property manager review, confirmation and downstream workflow automation.\nLead discovery with property managers to understand the critical lease data points, common errors and trust thresholds required for AI-assisted capture to be viable.\nWork with engineering to shape the data model for structured lease terms, so captured data can reliably trigger automated workflows and date-based reminders.\nDefine product requirements and acceptance criteria for AI extraction accuracy, human review interfaces and correction flows.\nPrioritise the backlog and make trade-off decisions between speed, accuracy and property manager control.\nApply design thinking to the review experience so it builds trust in AI outputs without creating friction.\nPayment Runs and Quick Payments\nOwn the roadmap for Payment Runs and Quick Payments, with a clear direction toward a unified, reliable and automated payment experience.\nLead stakeholder discovery with property managers and finance users to understand current pain points, failure modes and required safeguards.\nDefine requirements for a consolidated Quick Payment flow that replaces the current property-by-property process.\nDrive the design and delivery of safe-by-default payment controls, including protections against management fees being inadvertently excluded at month end.\nOwn the product vision for the automated post-payment process, covering bank file generation, financial approver workflows and owner communications within the payment run.\nManage backlog and sprint priorities, balancing complexity, risk and incremental delivery value across a financially sensitive workflow.\nEmail Communications\nAct as product lead for the email communications workstream, in close partnership with the Automation and Communication Centre team.\nDefine how email functionality within Cirrus8 will evolve under the new communications architecture, and manage the transition plan.\nOwn the end-to-end product vision for the new Cirrus8 email experience, covering configuration, template management, delivery and tracking.\nSequence the backlog across multiple teams so delivery remains coherent and the user experience stays consistent.\nCoordinate with support and customer-facing teams on rollout, documentation and adoption of new email capabilities.\nProduct Strategy and Roadmap\nOwn the product strategy, roadmap and backlog across all three focus areas, making prioritisation decisions that reflect customer value, technical feasibility and business impact.\nDefine clear problem statements and opportunity briefs before committing to solutions.\nContribute to broader Cirrus8 product strategy and roadmap discussions with a grounded, evidence-based perspective.\nMonitor product performance and customer outcomes after delivery, using data and qualitative feedback to inform iteration.\nDiscovery and Customer Insight\nLead discovery activities, including user interviews, contextual inquiries and workflow analysis, to understand property manager needs and pain points.\nSynthesise research into product requirements, user stories and acceptance criteria that engineering teams can confidently deliver against.\nMaintain strong domain knowledge of commercial property management and how Cirrus8 customers run their businesses.\nDelivery and Cross-functional Leadership\nPartner closely with engineering leads to drive delivery, manage trade-offs and keep priorities clear for the team.\nFacilitate workshops and working sessions to build alignment across product, engineering and customer-facing teams.\nDefine complex product behaviours, edge cases and acceptance criteria, and iterate with engineering to reach robust outcomes.\nWork within an agile, OKR-driven environment, participating in sprint ceremonies and contributing to team health and velocity.\nDesign Contribution\nApply UX and design expertise to product decisions to raise the quality of experience outcomes.\nLead or contribute to prototyping and experience definition where design depth is needed to resolve ambiguity or reduce delivery risk.\nContribute to the Rexlabs Design System where the workstreams require new patterns or components.\nProvide design guidance to support and marketing teams on the rollout and adoption of delivered features.\nKey Skills and Experience\nProven experience as a product manager in a B2B SaaS environment, owning the roadmap and backlog for complex workflows.\nA background in product or UX design, with demonstrated use of design thinking, prototyping and experience definition in product decisions.\nExperience writing product requirements, user stories and acceptance criteria for engineering teams in an agile delivery model.\nStrong discovery skills, including user interviews, contextual inquiry and workflow analysis.\nExperience with financially sensitive workflows such as payments, billing or reconciliation is highly regarded.\nExperience shaping AI-assisted or automation features, including accuracy thresholds and human review flows, is highly regarded.\nFamiliarity with commercial property management or proptech is an advantage.\nComfort working with OKRs and using data and customer feedback to guide prioritisation.\nExcellent communication, facilitation and stakeholder management skills across product, engineering and customer-facing teams.\nSuccess in this Role Looks Like\nAI lease ingestion that property managers trust, with extraction accuracy and review flows that reduce manual data entry.\nA consolidated, safe-by-default payment experience with fewer month-end errors, such as excluded management fees.\nA smooth transition of Cirrus8 email functionality to the new communications architecture, with strong customer adoption.\nClear, evidence-based roadmaps and backlogs that engineering teams deliver against with confidence.\nStrong working relationships across product, engineering, support and customer-facing teams.\nMeasurable improvement in customer outcomes across the three workstreams after delivery.","description_format":"text","description_chars":6893,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","CRM Software","Real Estate Brokerage"],"lifecycle":[{"event":"open","at":"2026-11-05T05:29:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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