Location
In office (Noida)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Sep 28, 2026.
Overview
Company
Impact
Profile match
Rezo.ai is an enterprise software company that builds an agentic AI platform for customer experience. Its products range from autonomous voice bots to intelligent quality assurance, helping enterprises reduce customer effort, speed up resolutions and gain insight across the customer journey. The company is headquartered in Noida, India.
Responsibilities:
- Fine-tune and adapt open-source speech models on our proprietary call audio
- Build training and evaluation pipelines for multilingual and code-mixed speech
- Own model quality against metrics that matter operationally - entity and numeric accuracy, latency to first response - not just aggregate error rates
- Design and run data curation at scale: pseudo-labelling, speech enhancement, quality filtering on messy real-world audio
- Work with our linguist on text normalisation and pronunciation handling
- Evaluate candidate architectures, make the call with evidence, and ship the result to production with the platform team
Requirements
Must have skills:
- 3-4 years in ML, with at least 18 months on speech or audio specifically
- Strong Python and PyTorch; comfortable reading a paper and implementing it
- Hands-on experience fine-tuning at least one production speech model
- Solid grasp of speech fundamentals - mel-spectrograms, acoustic models and vocoders, encoder-decoder vs transducer architectures, evaluation methodology, sampling rates and what they cost you
- Understanding of how modern speech systems are actually built: self-supervised encoders, neural audio codecs, LM-based generation, flow matching
- Experience with genuinely messy audio, not only clean benchmark datasets
Nice to have:
- NeMo, ESPnet, SpeechBrain, or Coqui
- Telephony-band or contact-centre audio
- Multilingual or code-switched speech work
- LoRA/PEFT, distributed training
- Open-source contributions or publications in speech
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