{"id":3089867,"url":"https://alion.io/job/rf-smart-billing-specialist-professional-services","title":"Billing Specialist (Professional Services)","company":{"id":686552,"name":"RF-SMART","domain":"rfsmart.com","url":"https://alion.io/company/rfsmart","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":80000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2171},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Oracle","optional":false}],"status":"live","first_seen_at":"2026-10-22T13:58:41Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T06:08:11Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Billing Specialist (Professional Services)\nJacksonville, FL \nWe Exist to Transform our Customers and Change Lives\nWho We're Looking For\nThe Professional Services Billing Specialist owns the end-to-end billing lifecycle for RF-SMART's professional services engagements. Working primarily in SuiteProjects Pro (OpenAir) and NetSuite, this role is responsible for accurate and timely invoicing, SOW and contract compliance, invoice approval management, and month-end reconciliation. Success in this role requires strong process discipline, a collaborative work ethic and commitment to deadlines, and a sharp eye for detail. The ideal candidate also takes ownership of their work, anticipates roadblocks, and communicates early when something needs attention. \nWhat You'll Do:\nManage weekly and monthly billing operations in SuiteProjects Pro (OpenAir) and NetSuite, including billing rule setup, invoice creation, and Managed Services invoicing.\nReview SOWs, email approvals, and change orders to ensure billing terms, rates, and revenue recognition are applied correctly before invoices are generated.\nExecute a structured month-end close process, including pre-invoicing data validation, net-zero charge cleanup, invoice creation, and submission to approvers.\nMonitor invoice approval queues throughout the approval period; follow up with approvers, research and resolve rejections quickly, and escalate when needed - with documentation.\nEnsure invoices are reconciled between NetSuite and OpenAir or Reconcile invoices between NetSuite and OpenAir\nMaintain the SOW Database with new contracts and change orders; run weekly Rate Reconciliations to ensure billing rates match contracted SOW values before invoicing.\nRespond to internal inquiries related to invoices in a timely and professional manner.\nIdentify and recommend process improvements that increase billing accuracy and efficiency.\nMaintain collaborative relationships with key stakeholders in other departments.\nPerform Ad-Hoc duties as assigned.\nWhat You'll Need: \nHigh school diploma with 2-4 years of billing and invoicing experience, preferably in professional services or the software industry.\nExperience with project-based billing structures - time-and-materials, fixed fee, and milestone billing.\nHands-on experience with an ERP or PSA system (NetSuite, Oracle, Salesforce, or equivalent).\nProficiency in Microsoft Excel, including pivot tables for reconciliation and reporting.\nProven ability to manage multiple recurring deadlines without missing SLAs.\nStrong written and verbal communication skills, including the ability to professionally escalate when required.\nPreferred Qualifications- Not required \nAssociate's degree in Business, Accounting, Finance, or related field - or equivalent experience.\nHands-on experience with NetSuite SuiteProjects Pro (OpenAir) for billing, time tracking, and expense management.\nFamiliarity with the data integration between SuiteProjects Pro and NetSuite.\nPrior exposure to multi-currency invoicing or global billing practices.\nKey Competencies\nProcess discipline and SLA ownership\nAccuracy under deadline pressure\nCross-functional collaboration\nProactive communication and escalation judgment\nRoot-cause problem-solving\n Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).\n General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.\nA Word From Our CEO - Watch Now","description_format":"text","description_chars":3823,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Barcode & RFID Hardware","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-22T14:35:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":4,"expected_fill_days":26,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/rf-smart-billing-specialist-professional-services","json_url":"https://alion.io/job/rf-smart-billing-specialist-professional-services.json","meta":{"generated_at":"2026-10-27T07:06:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7434,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686552},"rest":"https://alion.io/mcp/rest/get_company?id=686552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frf-smart-billing-specialist-professional-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frf-smart-billing-specialist-professional-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frf-smart-billing-specialist-professional-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rf-smart-billing-specialist-professional-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frf-smart-billing-specialist-professional-services"}]}