{"id":3665383,"url":"https://alion.io/job/rfgen-technical-support","title":"Technical Support","company":{"id":2217700,"name":"RFgen","domain":"rfgen.com","url":"https://alion.io/company/rfgen-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Dorado Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"C++","optional":false},{"name":"SQL","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-11-03T02:06:34Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T17:05:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nTechnical Support\nRFgen Software El Dorado Hills, CA\nDescription\nAbout RFgen - Join Our Team!\nAt RFgen Software, we empower businesses with intelligent, adaptable, and always-connected mobile solutions that extend ERP capabilities beyond traditional constraints. Our cutting-edge technology enables enterprises to streamline operations, enhance workforce productivity, and optimize decision-making, ensuring they stay agile in an increasingly digital world.\nBeyond efficiency, our solutions also contribute to a more sustainable future by helping companies eliminate paper-based processes, reducing waste, and improving environmental impact. By digitizing supply chain workflows and automating data collection, we enable organizations to operate leaner, smarter, and more sustainably.\nWhy Work at RFgen?\nBe Part of Innovation: Work on industry-leading enterprise mobility solutions that drive efficiency, accuracy, and sustainability in supply chain and manufacturing. \nGrowth & Learning: We invest in our employees by providing career development opportunities, continuous learning, and mentorship. \nWork-Life Balance: We understand that great work happens when people are supported both professionally and personally, which is why we promote a flexible, balanced work culture. \nCollaborative & Inclusive Environment: Join a team that values excellence, creativity, and teamwork, ensuring every voice is heard and every contribution matters. \nMake a Real Impact: Help businesses reduce waste and improve sustainability by eliminating paper-based processes and adopting smart, mobile-first automation. \nIf you’re passionate about building innovative solutions, working with modern technology, and helping businesses thrive through digital transformation while reducing environmental impact, RFgen is the place for you. Let’s create the future of enterprise mobility-together!\nSuccessful candidates will be highly motivated, quick to learn a new task, and self-driven. They will also have a strong desire to learn new technologies to achieve project and company goals. DataMAX is a performance-oriented company; salary and bonuses are commensurate with your ability to help us achieve those goals.\nResponsibilities:\nProvide telephone, email, and web-based support for existing RFgen customers.\nCreate unit tests to reduce problems reported by customers.\nInterface with end-users to diagnose and resolve production software problems.\nSupport and maintain the existing RFgen wireless, mobile, and voice applications.\nPerform other duties as assigned.\nRequirements\nQualifications:\nBachelor's degree or equivalent experience.\nC++ / VBA / .NET / SQL database experience a plus.\nConfiguring mobile devices such as Android or iOS experience a plus.\nStrong time management with outstanding written and verbal communication skills.\nExtensive technical experience and problem-solving skills.\nAbility to multi-task with great attention to detail.\nSalary Description\n$50-$60k","description_format":"text","description_chars":2974,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Barcode & RFID Hardware","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-03T05:54:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["conf:9","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/rfgen-technical-support","json_url":"https://alion.io/job/rfgen-technical-support.json","meta":{"generated_at":"2026-11-06T21:54:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2217700},"rest":"https://alion.io/mcp/rest/get_company?id=2217700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frfgen-technical-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frfgen-technical-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frfgen-technical-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rfgen-technical-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frfgen-technical-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3665383}},{"tool":"search_jobs","arguments":{"company":"rfgen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3665383},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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