{"id":1327282,"url":"https://alion.io/job/rgei-it-field-operations-coordinator","title":"IT Field Operations Coordinator","company":{"id":2099394,"name":"Royal Golden Eagle","domain":"rgei.com","url":"https://alion.io/company/rgei","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":74,"ghost_share":0,"stale_share":0.568,"repost_share":0,"time_to_fill_p50_days":6,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort St. John, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":120000,"currency":"CAD","period":"year","gross":null,"usd_annual":84866},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-07-07T00:00:00Z","employer_posted_date":"2026-07-07","last_verified_at":"2026-10-12T17:42:38Z","board_verified":true,"closed_at":null,"days_open":97,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":97},"description":"Grow your career with us\nYou are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.\nResponsibilities:\nTHE COMPANY\nHeadquartered in Calgary, Alberta and with operations near Fort St. John, British Columbia, Pacific Canbriam Energy Limited (“PCE”) is committed to our 5Cs business philosophy of creating benefits for our Community, Country, Climate, Customer, and Company.\nPCE believes that the quality of its resource is a strategic asset that differentiates the company. Early efforts to identify a scalable, low-cost supply source led to a focus in the Altares and Kobes Montney regions in northeast B.C. The Montney is a world-class resource and Altares is among the highest quality areas. The region possesses a unique combination of thickness and overpressure, which contributes to highly efficient stacked resource development and strong well deliverability. Pacific Canbriam’s Montney resource also has high liquids content and overall rock quality, that translates into a highly competitive supply cost.\nWe believe that teamwork is the foundation of our success. We have established a culture in which problem-solving skills and critical thinking are highly valued. Individual technical disciplines collaborate to achieve common objectives and continuously improve results. PCE’s strategy and its culture are centred on this commitment.\nPCE is committed to protecting people and the environment through responsible natural resource development. We are proud to engage in industry-leading sustainability practices and promote continuous improvement throughout all areas of environment, social and governance (ESG) topics.\nThe next iteration of our integrated approach relates to the planned export of our natural gas to markets in growing economies overseas. To achieve this aim, PCE will supply B.C.’s proposed Woodfibre LNG project, which will liquify the natural gas and load it into vessels. The natural gas will be shipped to help supply a growing demand for cleaner sources of energy in Asia.\nOUR FACILITIES\nOur centralized, fully sweet natural gas operation is anchored by the Altares shallow cut refrigerant plants, located approximately 124 km northwest of Fort St. John, BC near Hudson’s Hope, BC. The facility includes plant, field, and water handling divisions, supported by an in-house maintenance department with a warehouse and shop. We generate power, recycle produced water, and produce our own fuel gas. Recent expansions have increased our processing capacity, and ongoing investments in water infrastructure support high recycling rates and sustainable water management. PCE continually enhances operations to reduce emissions and align with our growth strategy.\nPCE is committed to sustainable development and regularly enhances its operations to reduce emissions.\nTHE POSITION\nPCE is seeking an IT Field Operations Coordinator to provide technical support and implement infrastructure systems and applications across multiple disciplines (employees, contractors, and consultants) and locations. This role supports all Fort St. John staff and remote sites, collaborating with Site IT and Operations to optimize IT systems, telecom, and infrastructure. The position is based in our Fort St. John office.\nKey Responsibilities\nSupport, maintenance, development and evaluation of all site infrastructure systems, including desktops, laptops, servers, LANs, WANs, Internet, intranet, security, wireless access points, firewalls, switches, applications and voice communications\nFunction as an expert user with both IT and application expertise and serve as a cross-functional, knowledgeable, single point of contact for Fort St. John staff and contractors\nManage and support internal infrastructure, hardware (servers/desktops), data center interactions, and network security\nProvide additional support for SCADA and PLC systems, ensuring optimal functionality and operational efficiency\nProvide technical support to all users and translate user and/or system requirements into functional specifications\nCreate and maintain project documents and associated planning documents; create stakeholders’ analysis and facilitate stakeholder meetings\nInstall and manage network cabling as per Pacific Canbriam Standards\nImplement cybersecurity policies, procedures and protocols\nIdentify functional specifications and technical requirements to support business cases for new technology \nProvide support for software and hardware evaluations, upgrades, testing and implementations\nProvide audio and video support for conference rooms, including troubleshooting and maintenance\nProvide support for the bridging of communications between vendors, site IT and operations teams\nTroubleshoot and maintain the VoIP system for optimal performance and reliability.\nManage and maintain the IVR (Interactive Voice Response) system to support efficient call routing and user experience\nDeploy new software version releases and updates; troubleshoot end-user feedback and implement solutions\nProvide site Operations users with knowledge, training, and support when needed\nManage IT assets, including maintenance of component inventory and related documentation\nTHE INDIVIDUAL\nThis role is both exciting and challenging and is suitable for a candidate eager to contribute to a growing organization.\nAbout You\nSelf-starter who is driven to find solutions\nWorks effectively with diverse, multi-disciplinary teams\nStrong organizational, communication, and interpersonal skills\nStrong OT infrastructure, security and system knowledge\nStrong knowledge of Starlink setup, administration and troubleshooting\nExcellent IoT knowledge\nDemonstrated ability to manage multiple tasks concurrently with minimal supervision\nExcellent analytical and problem-solving abilities\nExceptional time management skills and the ability to prioritize work effectively\nAbility to understand end-user urgency and sensitivity of issues, and consistent follow-through on delivery to the customer on time\nHands-on experience and excellent knowledge in troubleshooting Windows operating systems: Windows 11 Pro, Windows Server 2019 & Windows Server 2022\nHands-on experience and good knowledge of network cabling, switching, routing, wireless and firewalls\nAdvanced knowledge of Microsoft Office, Bluebeam, M365 Office suite, M365 Administration, Adobe Acrobat, MS Visio and MS Project\nExceptional knowledge of computer and laptop hardware\nKnowledge/understanding of Windows 20xx Servers, SharePoint, SQL Server, Microsoft Exchange 20xx, Active Directory, GPO, DHCP, DNS, TCP/IP, Avaya, Fortinet switches and firewalls, LAN/WAN setups, VPN, Starlink setup and Voice over IP communication\nPreferred knowledge of Fortinet and Cisco products\nQualifications\nBachelor's degree or diploma in Computer Information Systems or Computer Science\nMinimum of 7 years’ extensive, hands-on experience with IT service management and IT Infrastructure, administration and maintenance\nMinimum of 5 years of telecommunication systems administration and maintenance\nNetwork and OT experience strongly preferred\nMinimum 5 years of Oil and Gas experience\nComfortable and capable of working at remote industrial sites\nValid driver’s license and willingness to travel to various sites within British Columbia (Fort St. John sites)\nAPPLICATION PROCESS\nPlease submit your resume and address your cover letter to the Manager, IT, indicating your interest in the position and how your experience meets or exceeds the qualifications. Pacific Canbriam Energy thanks all candidates; however, only those selected for an interview will be contacted.\nPCE is proud to be an equal opportunity employer. We firmly believe that a diverse team not only celebrates our differences but also drives innovation and optimizes performance. We commit to fostering a diverse, equitable and inclusive environment, where talented people collaborate to continuously improve - collectively building an extraordinary vision for the future.\nPCE encourages qualified applicants of any race, religious belief, colour, national or ethnic origin, disability, age, marital or family status, sex or sexual orientation, gender identity or expression to apply. Hiring decisions are based on merit, qualifications and unique business needs. We do not tolerate any discrimination, harassment, or workplace violence, and we will promptly investigate and remedy any claims and take appropriate corrective action.\nPCE is committed to providing reasonable accommodations for qualified individuals with disabilities. If you require assistance with this application, please reach out to \nSALARY RANGE\nCAD $95,000 - $120,000/YR\nDisclaimer:\nWhen you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.\nOnly shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.\nThank you for considering a career with RGE.\n#LI-DNI #PEC","description_format":"text","description_chars":9634,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Bioenergy","Environmental Science"],"lifecycle":[{"event":"open","at":"2026-09-27T04:54:10Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.145,"p_room":0.28,"age_days":97,"expected_fill_days":6,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":84866,"is_top_pay":false},"html_url":"https://alion.io/job/rgei-it-field-operations-coordinator","json_url":"https://alion.io/job/rgei-it-field-operations-coordinator.json","meta":{"generated_at":"2026-10-12T22:57:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37658,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2099394},"rest":"https://alion.io/mcp/rest/get_company?id=2099394"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frgei-it-field-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frgei-it-field-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frgei-it-field-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rgei-it-field-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frgei-it-field-operations-coordinator"}]}