{"id":4324960,"url":"https://alion.io/job/rh-project-leader-optimization-team-communications","title":"Project Leader, Optimization Team, Communications","company":{"id":1787572,"name":"RH","domain":"rh.com","url":"https://alion.io/company/rh-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":69,"open_postings":160,"ghost_share":0.513,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Corte Madera, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"Computer Use","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T01:01:15Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-14T23:55:16Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"RH is seeking a Project Leader, Optimization Team, Communications, to lead clear, timely, and elevated communications for our customer-facing teams. This role turns complex product, pricing, availability, and operational updates into concise, actionable messaging that helps teams serve clients with confidence. The ideal candidate is highly organized, self-motivated, and an exceptional writer and communicator who is passionate about product and thrives through teamwork and collaboration.\nYOUR RESPONSIBILITIES\nOwn the communications process from intake through research, drafting, review, approval, publication and follow-up; lead the communications calendar and maintain clear documentation and version control\nStay connected and informed about changing business strategies and partner closely with Merchandising, Product Development, Planning, Operations, Field Teams and other business leaders to gather information, clarify intent and confirm accuracy before publication\nTranslate complex product and operational details into concise, actionable communications that are easy for customer-facing and Delight teams to understand and use\nDevelop strong knowledge of the RH assortment, support Merchant Q&A by researching product questions and coordinating accurate answers with cross-functional partners and create elevated announcements, FAQs, guides, selling tools and other resources\nIdentify business needs and implement practical solutions and process improvements that increase accuracy, consistency and efficiency\nMonitor field feedback and recurring questions to improve communications and keep resources relevant, accurate and easy to navigate\nBuild trusted cross-functional relationships and contribute as a flexible team member as priorities and business needs evolve\nOUR REQUIREMENTS\n5+ years of experience in internal communications, content development, retail operations, project coordination or related work; luxury retail or customer-facing experience preferred\nExceptional written and verbal communication skills, with demonstrated ability to edit, simplify and organize complex information for different audiences\nHighly organized, with strong project management skills and the ability to manage multiple priorities, details, stakeholders and deadlines\nStrong industry knowledge or demonstrated ability to quickly learn and communicate technical details related to materials, craftsmanship, construction, care, availability and product performance\nCollaborative team player with proven experience building relationships and working cross-functionally with business leaders and Field Teams\nProficiency in Microsoft Office and Google Workspace; experience with Canva, Salesforce or content-publishing platforms preferred, along with curiosity about the responsible use of AI and emerging tools\nPHYSICAL REQUIREMENTS\n Extended periods of sitting, computer use, and content creation\nOccasional travel for team meetings, training sessions, or product launches as needed\nOccasionally lift and transport up to 20 lbs. of materials or product samples when supporting training or education initiatives\nOccasionally support work outside of business hours to meet deadlines aligned with product launches and field needs","description_format":"text","description_chars":3232,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Furniture","Luxury Retail","Home Decor"],"lifecycle":[{"event":"open","at":"2026-11-14T23:55:16Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.705,"p_room":0.55,"age_days":38,"expected_fill_days":31,"reasons":["conf:1","win:tail","comp:brand"],"computed_at":"2026-11-15T01:12:37Z"},"pay":null,"html_url":"https://alion.io/job/rh-project-leader-optimization-team-communications","json_url":"https://alion.io/job/rh-project-leader-optimization-team-communications.json","meta":{"generated_at":"2026-11-15T01:12:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2266,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1787572},"rest":"https://alion.io/mcp/rest/get_company?id=1787572"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frh-project-leader-optimization-team-communications"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frh-project-leader-optimization-team-communications"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frh-project-leader-optimization-team-communications"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rh-project-leader-optimization-team-communications\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frh-project-leader-optimization-team-communications"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4324960}},{"tool":"search_jobs","arguments":{"company":"rh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4324960},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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