{"id":4294797,"url":"https://alion.io/job/rhino-tool-house-collections-manager","title":"Collections Manager","company":{"id":3868799,"name":"Rhino Tool House","domain":"rhinotoolhouse.com","url":"https://alion.io/company/rhinotoolhouse","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":95,"open_postings":20,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":137,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-14T00:42:51Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-14T00:42:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"POSITION SUMMARY\nThe Collections Manager owns accounts receivable collections for the company. This leader manages the team of collectors, whose primary job is collecting, directs daily collection strategy, and is accountable for aging reduction, cash flow, and customer relationships. The role works closely with Sales, Customer Service, and the business units to resolve disputes quickly and keep customers current.\nKEY RESPONSIBILITIES\nCollections management\nSet daily and weekly collection priorities by customer, balance, and risk; assign accounts and targets to each collector.\nRun the aging review cadence and escalate large, disputed, or high-risk balances; reduce over-90-day AR to under 3% of total AR.\nApprove payment plans, credit holds, releases, and write-off recommendations within authority limits.\nPartner with Sales and Customer Service to resolve pricing, shipping, and invoice disputes, short pays, and deductions.\nTeam leadership\nHire, train, coach, and evaluate collectors; set clear expectations and performance scorecards.\nReview collector activity (calls, emails, promises to pay, notes) in the ERP and CRM to ensure consistency and follow-through.\nMaintain documented collection procedures, scripts, and escalation paths.\nReporting and coordination\nCoordinate with the AR Supervisor, who owns the functional AR process (cash application, invoicing, credit memos, and bank reconciliation handoffs), so unapplied cash and billing errors are resolved quickly.\nProduce weekly aging, collection forecast, and dispute reports for the Director of Shared Services and executive leadership.\nSupport credit reviews, new-customer terms, and the allowance for doubtful accounts with accurate customer data.\nEnsure ERP workflow compliance and recommend process improvements.\nQUALIFICATIONS\nAssociate's or bachelor's degree in Accounting, Finance, or Business preferred; equivalent experience considered.\n5+ years of experience in distribution, industrial, or other trade-credit environments preferred.\nWorking knowledge of ERP (Acumatica preferred), Excel, and CRM tools (HubSpot a plus).\nStrong negotiation, communication, and problem-solving skills; firm but professional with customers.\nUnderstanding of credit terms, deductions, lien and credit-hold practices.\nSUCCESS MEASURES\nOver-90-day AR under 3% of total AR; steady reduction in DSO and past-due balances.\nCollector activity and promise-to-pay follow-through meeting targets.\nDisputes and short pays resolved within agreed turnaround times.\nAccurate weekly aging and cash forecast delivered on time.\nCOMPENSATION\n[Salary range / hourly rate and bonus eligibility to be completed by HR]\nRhino Innovation is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. This description summarizes the essential duties of the role and is not an exhaustive list; duties may be adjusted as business needs change.","description_format":"text","description_chars":3076,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Marketplaces","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-11-14T00:42:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":137,"reasons":["conf:0","win:early"],"computed_at":"2026-11-14T01:36:48Z"},"pay":null,"html_url":"https://alion.io/job/rhino-tool-house-collections-manager","json_url":"https://alion.io/job/rhino-tool-house-collections-manager.json","meta":{"generated_at":"2026-11-14T01:36:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1457,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3868799},"rest":"https://alion.io/mcp/rest/get_company?id=3868799"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frhino-tool-house-collections-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frhino-tool-house-collections-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frhino-tool-house-collections-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rhino-tool-house-collections-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frhino-tool-house-collections-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4294797}},{"tool":"search_jobs","arguments":{"company":"rhinotoolhouse.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4294797},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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