{"id":779700,"url":"https://alion.io/job/rho-it-engineer-3","title":"IT Engineer","company":{"id":174579,"name":"Rho","domain":"rho.co","url":"https://alion.io/company/rho-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":17,"ghost_share":0,"stale_share":0.824,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Slack","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-11T18:04:41Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-17T13:41:17Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"About Us\nRho is the modern banking platform built for the AI era. Startups and growth-stage companies can open accounts in minutes, issue cards, manage expenses, pay bills, and close the books - all in one connected platform backed by real human support.\nAbout the Role\nRho is hiring an IT Engineer to own the technology backbone that keeps our SF office and distributed team running. You'll be the go-to person for employee IT support, device and identity management, and the systems and tooling that help Rho move fast. This is a hands-on, in-office role based in our SF office - ideal for someone who loves solving problems for their colleagues and building scalable IT operations at a high-growth fintech.\nResponsibilities\nServe as the primary point of contact for all employee IT support - hardware, software, access, and troubleshooting - with a focus on fast, friendly resolution.\n\nOwn device lifecycle management across macOS and Windows, including procurement, provisioning, MDM, and secure offboarding.\n\nAdminister core identity and SaaS systems (SSO, Google Workspace, Slack, and related tools), including access onboarding and offboarding.\n\nManage the NYC office's IT infrastructure - networking, AV, conference rooms, and on-site hardware.\n\nBuild and document IT processes, runbooks, and self-service resources that scale as Rho grows.\n\nPartner with Security, People, and Finance on access controls, compliance, and asset management.\n\nLead IT onboarding for new hires and ensure a seamless day-one experience.\n\nQualifications\n5+ years of IT support or IT operations experience, ideally in a fast-paced, high-growth environment.\n\nHands-on expertise administering macOS and Windows, MDM tools, and identity/SSO platforms.\n\nStrong working knowledge of Google Workspace, Slack, and common SaaS administration.\n\nExperience managing office IT infrastructure, including networking, AV, and conference room technology.\n\nExcellent troubleshooting skills and a customer-service mindset - you make IT feel easy for your colleagues.\n\nA clear communicator who can document processes and support non-technical teammates.\n\nWilling and able to work on-site 5 days per week in our SF office.\n\nOur people are our most valuable asset. The salary range for this role is $90,000 - $180,000. In addition to base pay, Rho offers equity, healthcare benefits and paid time off.","description_format":"text","description_chars":2365,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-09-12T00:23:31Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.554,"p_room":0.75,"age_days":35,"expected_fill_days":40,"reasons":["conf:2","stale_co","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/rho-it-engineer-3","json_url":"https://alion.io/job/rho-it-engineer-3.json","meta":{"generated_at":"2026-10-17T16:14:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22242,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174579},"rest":"https://alion.io/mcp/rest/get_company?id=174579"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frho-it-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frho-it-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frho-it-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rho-it-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frho-it-engineer-3"}]}