{"id":667097,"url":"https://alion.io/job/rhoda-fleet-response-engineer","title":"Fleet Response Engineer","company":{"id":685148,"name":"Rhoda AI","domain":"rhoda.ai","url":"https://alion.io/company/rhoda","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":41,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":78,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mountain View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":203000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4013},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"C++","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"World Models","optional":false},{"name":"ROS","optional":true},{"name":"ROS2","optional":true}],"status":"live","first_seen_at":"2026-08-10T15:28:12Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-21T05:33:34Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":71},"description":"At Rhoda AI, we’re building the next generation of generalist intelligent robots. We own the full robotics stack from high-performance hardware and robot systems to the infrastructure and state-of-the-art foundation world models that control our robots. Our robots are designed to be generalists capable of operating in complex, real-world environments and handling long-tail edge cases, made possible by our cutting edge research and end-to-end system design. We've raised over $450M and are investing aggressively in model research, infrastructure, hardware development, and manufacturing scale-up to make generalist robotics a reality.\nThe Role\nYou'll be the first engineer in the loop when something goes wrong on a deployed robot. When the field or operations team hits an issue they can't resolve, they come to you. You'll triage incoming faults and alerts, debug across the full stack: hardware, embedded, software, sensors, networking, to find the fastest safe path back to operation, and pull in the right domain experts when an issue runs deep. You'll own incidents from first alert through recovery and root cause, and turn what you learn into better monitoring, better runbooks, and a more reliable fleet.\nWhat You'll Do\nTriage and incident response\nMonitor incoming faults, alarms, and alerts from robots deployed at customer sites and in internal testing; triage and prioritize by severity and operational impact\nAct as the first engineering responder and point of contact for real-time escalations from field technicians and operations\nDebug complex issues across subsystems through log analysis, telemetry review, and reproduction testing\nDrive incidents to fast resolution or mitigation to restore operation and maximize fleet uptime\nEscalation and coordination\nEscalate to and coordinate with domain engineering teams (AI, robot software, cloud, hardware) to drive resolution\nOwn the on-call rotation and paging, and keep the escalation process clear and current\nCommunicate status to operations, engineering, and customer-facing teams throughout an incident\nOwn each incident through to confirmed recovery and a clean handoff\nRoot cause and reliability\nPerform root-cause analysis - identify contributing factors, themes, and corrective actions - and track follow-ups to closure\nDocument investigations and fixes in a shared knowledge base and troubleshooting guide so future issues resolve faster\nFeed field insights back to engineering to improve product reliability and issue detection\nTrack reliability trends and flag recurring or systemic failures\nTooling and prevention\nBuild (or spec, with the software team) the monitoring, alerting, and diagnostic tooling that catches issues fleet-wide\nEstablish diagnostic procedures that let technicians and operators self-serve common issues\nContinuously reduce manual, repetitive response work through automation\nRequired Qualifications\nStrong systematic debugging of complex systems - the ability to reason from symptoms to root cause and reverse-engineer unexpected behavior\nComfortable in Linux and the command line, and reading logs, telemetry, and system data\nCoding proficiency in Python and/or C/C++ (Bash a plus)\nClear written and verbal communication, and calm judgment under pressure\nWillingness to take part in an on-call rotation, including some nights and weekends as the fleet grows\nPreferred Qualifications\n3+ years working with robotic, autonomous, automotive, aerospace, or industrial-automation systems in an engineering, reliability, or support capacity\nFamiliarity with ROS/ROS2 and robot subsystems (sensors, actuators, perception, networking)\nPrior on-call, site-reliability, or release-engineering experience\nExperience building tools that help others debug, and a track record of solving unusual bugs\nComfort with hardware and hardware-software interfaces; willingness to travel occasionally to deployment sites","description_format":"text","description_chars":3902,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Robotics","Humanoid Robots"],"lifecycle":[{"event":"open","at":"2026-09-10T22:05:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":252500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.798,"p_room":0.6,"age_days":71,"expected_fill_days":78,"reasons":["conf:0","velocity","win:late","crowd:"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/rhoda-fleet-response-engineer","json_url":"https://alion.io/job/rhoda-fleet-response-engineer.json","meta":{"generated_at":"2026-10-21T06:49:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685148},"rest":"https://alion.io/mcp/rest/get_company?id=685148"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frhoda-fleet-response-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frhoda-fleet-response-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frhoda-fleet-response-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/rhoda-fleet-response-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frhoda-fleet-response-engineer"}]}