{"id":4269456,"url":"https://alion.io/job/richemont-boutique-assistant-apprentice-london","title":"Boutique Assistant Apprentice London","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":145,"ghost_share":0,"stale_share":0.71,"repost_share":0.007,"time_to_fill_p50_days":40,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T17:22:24Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:22:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.\nJOB MISSION\nThis is a unique 18-month Apprenticeship that offers the chance for you to act as a real Ambassador of the Maison, while gaining a Level 3, Customer Service Specialist qualification.\nAs a Boutique Assistant, you will be responsible for the welcoming of clients, manages waiting time and ensure that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.\nSART DATE\n1st February 2027\nMAIN RESPONSIBILITIES\nClient Welcoming and Waiting Time Management\nUpholds the Cartier image by always maintaining professional demeanour\nLearns to deliver a consistently excellent client experience, demonstrating courtesy and professionalism with support from the team.\nWelcomes and greets the client upon arrival in the boutique and/or boutique area. \nManage client waiting times, direct the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant).\nBuilds knowledge of the Maison and the boutique, learning to share their stories with clients confidently and accurately\nEnsures the client flow is smooth within the boutique\nSales Assistance\nCoordinates between Sales Associates and Stock Admin, Cashier and Voituriers to help ensure seamless client experience. \nLearns gift-wrapping techniques and helps keep the packaging area organised and ready for use.\nAccompanies the clients to the door upon departure \nSupports the Care Service team with tasks such as bringing pieces, following guidance and without handling payments.\nDaily Boutique Operations\nHelps maintain an impeccable boutique environment, supporting the team in keeping client areas welcoming and well presented.\nRespects all group, Maison and boutique policies, procedures and guidelines \nSupports the team with ordering boutique supplies, including bags, drinks, printed materials and office supplies, following guidance.\nContribute to the set up and breakdowns at opening and closing of the boutique \nSupport with the implementation of Visual Merchandising guidelines \nOrder boutique facilities (bags, drinks, edition material, office facilities, etc.) \nTraining and Support\nYou will receive a combination of on-the-job training, access to our library of e-learnings along with more structured onboarding training sessions in the office. \nThe apprenticeship includes time away from day-to-day duties for specialist training. Learning activities include boutique and office visits, as well as tours of our specialist workshops and exclusive venues.\nYou’ll have allocated time dedicated to your studies to gain professional knowledge and skills\nYou will be allocated a Buddy to support your journey with Cartier and expand your knowledge of the maison \nJOB REQUIREMENTS\nExperience in customer facing roles (like retail, hospitality, tourism)\nExcellent communication skills\nExcellent English language skills (oral and written)\nUnderstanding of luxury retail service standards, particular attention to detail\nAbility and willingness to work retail hours, including weekends\nAbility to work in a fast-paced boutique environment, respond flexibly to changing priorities and ask the team for guidance when needed. \nLook for solutions to increase customers or suppliers’ satisfaction\nIdentify ways to improve efficiency and effectiveness of work","description_format":"text","description_chars":3830,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-11-13T17:22:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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