{"id":2826208,"url":"https://alion.io/job/richemont-client-advisor-16","title":"Client Advisor","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":169,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-23T00:00:00Z","employer_posted_date":"2026-08-23","last_verified_at":"2026-10-23T01:12:57Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.\nIts audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its driving force.\nThe Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all defining characteristics of the Geneva-based Swiss Maison.\nRole Overview\nA Sales Associate at Roger Dubuis is responsible for achieving sales goals while ensuring the best customer experience.\nResponsibilities\nTo achieve the boutique monthly and annual sales turnover, in line with Roger Dubuis commercial strategy, sales ceremony and client service excellence.\nCultivate and develop a network and a loyal clientele.\nProvide excellent customer service and after-sales experience to clients.\nDeliver bespoke experiences for Ultra High Net Worth Individuals (UHNWI) clients to keep them engaged with the brand.\nShare the Roger Dubuis story, our commitment to quality standards and collections with clients.\nGenerate new business opportunities through participation in social functions within the community; invite current and prospective clients to in-boutique events and utilise social media platforms and other support to reach out to clients.\nCRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting.\nMaintain high standards of boutique presentation and ensure merchandise is properly maintained and secured at all times.\nFollow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.\nSECONDARY\nTo take part actively in meetings, cycle inventory counts, and all daily operations as required\nTo assist fellow Boutique Ambassadors during a sale - i.e. customer service, gift wrapping, conveying pieces from the stock.\nTo perform all the “back of the house” activity that make boutique operates smoothly \nTo perform any selectivity entrusted task by the Boutique Manager - i.e. re-stocking, display, sales accessories follow-up and maintenance\nTo respect, apply and promote compliance and security rules\nQualifications\nPossess an entrepreneurial mindset\nTeam player with great organizational skills\nPassionate about High Watchmaking and UHNWI Lifestyle\nSensitive to the luxury watch industry and competitors\nComfortable working with an UHNWI international clientele\nLanguages: English (Mandarin and Spanish are a plus)\nREQUIRED EXPERIENCE\nBachelor’s degree or equivalent preferred\nTravel required 40%\nTECHNICAL SKILLS / ABILITIES\nTeam player, hard worker and positive\nAbility to work in fast paced environment\nExcellent interpersonal, communication and organizational skills\nCreative, entrepreneurial & proactive\nPERSONAL SKILLS\nFluent in English\nOther languages a plus (Mandarin Chinese, Spanish)\nRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.\n We Offer - United States\nEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.\nAt Richemont, We Craft the Future!\nExpected Salary Range: $25 - $28\nSalary will be determined based on relevant skills and experience.","description_format":"text","description_chars":4156,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-18T22:39:05Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.062,"p_room":0.28,"age_days":61,"expected_fill_days":9,"reasons":["conf:4","stale_co","evergreen","wave","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/richemont-client-advisor-16","json_url":"https://alion.io/job/richemont-client-advisor-16.json","meta":{"generated_at":"2026-10-23T23:05:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6262,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-client-advisor-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-client-advisor-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-client-advisor-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-client-advisor-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-client-advisor-16"}]}