{"id":2491627,"url":"https://alion.io/job/richemont-client-advisor-6","title":"Client Advisor","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3001},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T13:32:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.\nVacheron | Madison Ave\nReports to: Boutique Director\nRole Overview\nYour mission will be to deliver personalized premium client experience by demonstrating the expertise with curiosity/humility, connecting creating true long-term relationships with clients, making them feel OONM + give clients what they desire and aspire, turning them into ambassadors.\nResponsibilities\nDevelop Client Relationship\nDeliver an exceptional experience and unique in-store journey to our client by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service through each and every touchpoint\nPartner with Boutique and local management to develop a plan to support, and participate to in-store and offsite events and networking\nConsistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available and exploring any follow up opportunities\nConsistently achieve and ideally exceed the sales target, always following retail guidelines\nMaster the key moments of the sales ceremony\nAsking the right questions to engage customers to talk, listening their needs and getting the right information to make the sale and ensuring they come back to the boutique\nHandling negotiations and objections with ease\nAssist and support after sales clients in accordance with Maison values. Act as a referent and offer recommendations that will provide an exceptional client experience\nRemain knowledgeable on industry news and competitors\nAct as a Maison ambassador\nCommunicate with passion about the Maison, demonstrating an extensive knowledge of values, codes and history, and strong capacity to tell a story that will resonate with the customer.\nOffer a detailed description of the Maison pieces/collection (including construction, materials, care and design) to reinforce the Maison uniqueness.\nDemonstrate a broad knowledge of the Maison collections in order to promote the uniqueness of our garde-temps and adapting the approach to the customer\nDeliver daily boutique operations\nUnderstand and comply with all security and operational policies and procedures of the Group, Maison and boutique\nAssist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues\nAssist in the merchandising and daily maintenance of displays and back-stock\nActively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit\nAssist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)\nQualifications\nEducation:\nCollege degree preferred\nRequired Experience:\n2 to 5 years of previous experience in luxury retail, service or hospitality environment\nGeneral knowledge and or interest of timepiece movements\nTechnical Skills / Abilities:\nStrong understanding of Customer Service needs and customer priorities.\nExcellent computer skills\nSAP exposure is a plus.\nPersonal Skills:\nAdditional language skills are a plus\nExcellent interpersonal and communication skills are required\nStrong understanding of Customer Service needs strong attention to detail with the ability to manage multiple tasks simultaneously and with precision\nSelf-starter with team-player approach\nMust be available to work retail hours including nights and weekends\nRichemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.\n We Offer - United States\nEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.\nAt Richemont, We Craft the Future!\nExpected Salary Range: $25 - $30\nSalary will be determined based on relevant skills and experience.\n#Richemont #WeCraftTheFuture","description_format":"text","description_chars":4909,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-14T02:52:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:3","win:early","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/richemont-client-advisor-6","json_url":"https://alion.io/job/richemont-client-advisor-6.json","meta":{"generated_at":"2026-10-14T13:58:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-client-advisor-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-client-advisor-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-client-advisor-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-client-advisor-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-client-advisor-6"}]}