{"id":3362569,"url":"https://alion.io/job/richemont-client-data-knowledge-trainee","title":"Client Data & Knowledge Trainee","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":155,"ghost_share":0,"stale_share":0.723,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-27T21:53:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T03:55:53Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.\nYOUR MISSION\nAs part of the Client Engagement Team, you will support the Client Engagement Project Manager in analysing our clients’ profile, building monitoring dashboards and ensuring our database quality both in Italy and Greece and in an omnichannel perspective. You will be in direct contact with boutiques, commercial & marketing departments, Europe regional teams and Headquarters.\nHOW WILL YOU MAKE AN IMPACT?\nCLIENT DATA, PROFILING & KNOWLEDGE\nBuild and monitor client profile analysis for strategic documents and projects and adhoc requests, in collaboration with management and other teams (commercial, marketing)\nParticipate in setting client KPIs in an omnichannel landscape and monitor performance across all channels (retail, e-commerce & external partners)\nReview yearly documents and build a relevant synthesis to share locally\nProactively suggest and build adhoc analysis in order to improve our clients’ knowledge\nSupport CRM team in the monitoring of clienteling performance\nCollaborate with High End team to identify high potential clients on a regular basis\nundefined\nDATABASE MANAGEMENT & OPTIMISATION\nEnsure growth and quality of our database through the Data Quality project: training newcomers, set and monitor monthly KPIs, support retail teams, and liaise with all stakeholders: Central and Europe teams, commercial & marketing teams, store teams\nMonitor the client registration tool: support store teams in flagging and escalating app bugs and possible improvements, follow-up on enhancement requests and projects, train newcomers and monitor the tool usage by key users\nClean and ensure database accuracy: deduplication of client accounts\nIdentify potential areas of improvement\nundefined\nREPORTING AUTOMATION & DATA ANALYSIS (LOOKER)\nBuild, update and improve relevant dashboards to automatise performance monitoring on a weekly/monthly basis\nIdentify relevant & strategic KPIs based on strategic objectives & projects, and synthesize performance in recurrent automatic reports\nTest and review central dashboards to adapt them to the market, participate in enhancements and identify potential improvements\nundefined\nCHANGE MANAGEMENT\nBe the voice for the client data team, diffuse a data-oriented & performance mindset across the different teams (commercial, marketing, store teams)\nSupport boutiques and retail partners in training them regularly on data topics and building synthetic documents to follow-up on their clients’ profile and KPI performance\nBecome the “Looker champion” of the market: training for newcomers, support all users and handle technical requests, identify bugs and areas of improvement\n HOW WILL YOU EXPERIENCE SUCCESS WITH US?\nMaster’s degree in Business Administration or Engineering\nStrong analytical mindset and problem-solving skills: complex analysis, analytics frameworks, translating results into actionable recommendations. Able to join technical understanding with business needs.\nExperience in supporting and implementing complex data management systems and maintaining high-standard data security practices\nSolid understanding of the luxury industry\nExperience with Data visualization and analytics tool: preferably Looker (would be plus), SQL notions are also appreciated. Solid Knowledge of Excel and PowerPoint\nStrong communication skills and thrive working cross-functionally, ability to engage with colleagues at all levels of seniority\nLanguages: Fluent in English and Italian, other languages would be considered a plus\nWHAT WE OFFER\n6 months internship\nReimbursement: 900 euros per month\n8 euros Satispay meal vouchers for each day","description_format":"text","description_chars":4054,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-27T21:53:00Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":39,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/richemont-client-data-knowledge-trainee","json_url":"https://alion.io/job/richemont-client-data-knowledge-trainee.json","meta":{"generated_at":"2026-10-31T10:04:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15310,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-client-data-knowledge-trainee"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-client-data-knowledge-trainee"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-client-data-knowledge-trainee"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-client-data-knowledge-trainee\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-client-data-knowledge-trainee"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3362569}},{"tool":"search_jobs","arguments":{"company":"richemont.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3362569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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