{"id":1817153,"url":"https://alion.io/job/richemont-cloud-devops-service-enablement-business-analyst","title":"Cloud & DevOps Service Enablement Business Analyst","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"teamlyzer.com","ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":75000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"GitOps","optional":false},{"name":"Kubernetes","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-01T00:00:00Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Sobre a vaga\nThe DevOps Service Enablement team serves as the primary client-facing gateway for all stakeholders interacting with Cloud & DevOps. You will act as the ambassador for Cloud & DevOps, engaging directly with both business and technology stakeholders to understand their needs and guide them to the most suitable service path.\nO que vais fazer\nServe as the primary client-facing liaison for Maisons, product teams, application teams, and internal stakeholders interacting with Cloud & DevOps\nCultivate strong, trusted relationships through transparent communication, expert guidance, and consistent follow-up\nDeeply understand stakeholder business context, priorities, constraints, maturity levels, and desired outcomes\nProfessionally represent Cloud & DevOps, embodying a structured and customer-oriented approach\nBuild strong relationships with Maisons, product teams, and internal stakeholders\nTranslate complex stakeholder needs into clear, actionable Cloud & DevOps service requirements\nProvide expert advice on available Cloud & DevOps services, packaged solutions, standard patterns and self-service options\nStrategically guide stakeholders to the optimal service path: standard offerings, Internal Developer Portal self-service, guided enablement, or tailored delivery\nChampion the adoption of standard service offerings, ensuring stakeholders understand prerequisites, responsibilities, and readiness criteria\nEvaluate stakeholder maturity to proactively identify and address potential barriers to successful service consumption\nOrchestrate seamless collaboration with DevOps Services, Cloud Infrastructure, DevOps Platform, Cloud Governance & Architecture, Enterprise Integration and delivery teams\nContribute to defining and aligning service guardrails, readiness criteria, approval processes, cost controls and governance rules for services within the Cloud & DevOps catalog\nProactively identify recurring stakeholder pain points and drive continuous improvements in processes, documentation, communication, and service adoption\nSupport comprehensive reporting on demand status, lead times, service adoption, self-service utilization, and overall process efficiency\nEnhance transparency, predictability and professionalism throughout the entire demand and service lifecycle\nO que é pedido\n5+ years of experience in a client-facing role, such as service enablement, business analysis, technical consulting, customer success, application delivery, or service management\nProven ability to effectively engage with both business and technical stakeholders, translating complex needs into clear requirements and actionable plans\nDemonstrated experience coordinating and driving initiatives across multiple teams\nPossess a strong customer-oriented mindset completed by excellent communication and follow-up skills\nSolid working knowledge and technical fluency across Cloud & DevOps domains\nPractical understanding of Leading Cloud platforms (e.g., AWS, GCP, Alibaba Cloud)\nPractical understanding of Cloud and DevOps service models\nPractical understanding of Kubernetes, containerization and modern application deployment concepts\nPractical understanding of CI/CD, GitOps, Infrastructure as Code, and automation principles\nPractical understanding of Cloud Security, governance, cost control and architecture guardrails\nPractical understanding of Service management, demand management, and delivery lifecycle concepts\nPractical understanding of Internal Developer Portals, self-service models, and packaged service offerings\nPossess strong technical credibility to effectively engage with business stakeholders, product teams, and technical teams\nValorizado\nExperience in the commercialization of managed or centralized services within a company of similar size and complexity\nResumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.","description_format":"text","description_chars":3887,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Exhibitions","Luxury Retail","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-04T01:54:09Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.807,"p_room":0.9,"age_days":16,"expected_fill_days":28,"reasons":["seen:16","velocity","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/richemont-cloud-devops-service-enablement-business-analyst","json_url":"https://alion.io/job/richemont-cloud-devops-service-enablement-business-analyst.json","meta":{"generated_at":"2026-10-18T02:48:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-cloud-devops-service-enablement-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-cloud-devops-service-enablement-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-cloud-devops-service-enablement-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-cloud-devops-service-enablement-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-cloud-devops-service-enablement-business-analyst"}]}