{"id":2814428,"url":"https://alion.io/job/richemont-commercial-manager","title":"Commercial Manager","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":169,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-23T01:12:57Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was acquired by Richemont Group in 1997.\nToday, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.\nOBJECTIVES\n1. Deliver and exceed regional sell-out targets through disciplined channel management of boutiques and retail partners.\n2. Ensure consistent Panerai retail excellence in client experience, visual merchandising and service standards across every point of sale.\n3. Build and leverage strong wholesale relationships to expand distribution, optimize sell-through, and grow market share.\n4. Leveraging KPIs, mystery shopping, and sell-out data to identify gaps, coach teams, and implement corrective action with speed.\n5. Ensure commercial discipline in forecasting, assortment planning, stock health, and reporting to support HQ decision-making.\nKEY RESPONSIBILITIES\nRetail Management: Panerai Boutiques\nOwn boutique performance end-to-end: set, track, and exceed monthly/quarterly sales and KPI targets; intervene decisively when performance deviates.\nDrive boutique operational excellence in partnership with Boutique Management; ensure full implementation of policies, procedures, and retail tools.\nInstitutionalize a performance culture through structured routines: KPIs, 1-to-1 touchbases, floor coaching, and action plans derived from retail dashboards.\nReview boutique KPIs monthly with Boutique Management to identify training and coaching needs; work with Training to close gaps.\nOversee Mystery Shopping program; coach teams on results and drive measurable year-on-year improvement in client experience.\nReview and validate boutique commission plans monthly to ensure alignment with KPIs; verify accuracy of Boutique Managers' submissions before processing.\nSupport in-store clienteling activations, events, and engagement initiatives to drive traffic, client recruitment, and repeat purchase.\nWholesale Management: Retail Partners\nOwn the wholesale retail partner sales performance, sell-in targets, and sell-out objectives by partner and point of sale.\nBuild and maintain senior-level relationships, conduct regular business reviews using performance data to agree clear and timely action plans.\nDrive network development: identify, evaluate, and onboard new retail partners; rationalize underperforming doors to ensure a healthy, productive distribution network.\nLead assortment planning and sell-through management per partner: Top 20, Model Stock, MATCH, and ICON references, aligned to market trends and partner profile.\nOptimize partner stock health: monitor aged inventory, model stock accuracy, and replenishment; initiate stock transfers, product pushes, and booster actions to maximize sell-through.\nManage the partner ordering process end-to-end, ensuring timely order placement, allocation execution, and alignment with product launch calendars.\nEnsure 100% PamGuard registration compliance across all partner POS; support partners with best practices and follow-through. Same day sales declaration\nEnforce retailization standards at partners: VM guidelines, brand visibility, in-store presence, and consistent execution of commercial directives.\nAnticipate and proactively manage business downturns through negotiation of support measures, and propose recovery plans to keep the business on track.\nRetail Performance Excellence\nStrive for operational excellence within SEAO boutiques, proactively working with the boutique management to improve professionalism and identify any room for improvement\nAnalyse current network performance and propose strategies to ensure an efficient and consistent action plan across SEAO boutiques.\nReview boutique KPIs regularly with the Management for training / coaching needs\nPropose action plans from retail dashboards results to improve sales and KPI performance.\nCoordinate communication across retail teams to implement consistent operational tools: retail guide book, rosters, uniform, clienteling app, etc.\nSupport regional consolidation of reports to HQ\nDeliver accurate sales forecasts, sell-in/sell-out plans, and monthly reporting (sales, inventory, retailisation progress) to the Commercial Director and HQ.\nAnalyze market trends, competitor activity, and sell-out data to inform agile commercial strategy and identify growth opportunities.\nContinuously refine commercial processes and tools to drive efficiency, speed of execution, and competitive advantage.\nPartner with SEA Marketing to align commercial objectives with brand visibility, local activations, and product launches.\nCollaborate with VM to maintain boutique and partner standards; ensure all initiatives are commercially aligned and executed on time.\nRequirements\nBachelor's degree or equivalent in Business, Marketing, or a related field \nMinimum 5-10 years of relevant experience in sales, commercial or account management roles, with proven management of both Retail & Wholesale networks; exposure to the luxury or watch industry is preferred \nDemonstrated track record of delivering sell-out growth in Retail and managing complex distributor/retailer relationships.\nStrong analytical thinking with solid planning and organizational skills to manage complex commercial operations \nDemonstrate ability to understand and align with strategic directives from senior management \nHighly proactive with a proven track record of initiating and executing impactful action plans to drive business performance \nStrong stakeholder management skills with the ability to influence and collaborate effectively across internal teams and external partners \nAble to work independently and collaboratively in a dynamic, fast-paced environment \nTechnically proficient in Microsoft Office Suite (Excel, PowerPoint, Word) \nProactive, resilient, and target-driven; thrives under pressure and tight deadlines.\nResponsive, reliable, and disciplined with strong time management\nStrong communication skills\nPositive, solution-oriented mindset with strong ethics and professionalism","description_format":"text","description_chars":6391,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-18T11:49:48Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.224,"p_room":0.28,"age_days":42,"expected_fill_days":9,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/richemont-commercial-manager","json_url":"https://alion.io/job/richemont-commercial-manager.json","meta":{"generated_at":"2026-10-23T21:13:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3086,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-commercial-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-commercial-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-commercial-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-commercial-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-commercial-manager"}]}