{"id":2821636,"url":"https://alion.io/job/richemont-hr-operations-process-manager","title":"HR Operations Process Manager","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":155,"ghost_share":0,"stale_share":0.826,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-26T05:57:25Z"}},"role":"HR","role_family":"HR","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bellevue, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":193000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":335},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-26T19:05:50Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.\nWithin Group HR Digital & Data, you will play a key role in strengthening HR Operations Process Excellence across the Group.\nWorking with Group HR Functional Leads, Group Platforms, People Operation Leaders and regional teams, you will Lead the implementation of HR Operating Model changes, translating strategic direction into practical workflows.\nThrough process diagnostics, data-driven analysis and continuous improvement execution, you will help make HR Operations processes more efficient, scalable and consistent across the Group. You will translate HR Operations priorities into concrete process improvement, simplification, standardization and automation initiatives.\nHOW WILLYOU MAKE AN IMPACT?\nProcess Diagnostics & Mining\nConduct process diagnostics, mapping and mining to identify inefficiencies, duplication and improvement opportunities.\n\nDefine and maintain the operational performance framework for HR Operations, leveraging KPIs to assess effectiveness and identify improvement opportunities..\n\nTranslate operational insights into practical recommendations that improve service delivery.\n\nProcess Optimization\nLead the continuous improvement and standardization of HR Operations processes across the Group, enhancing efficiency, quality and consistency while accommodating justified local regulatory requirements.\n\nOwn the HR Operations process improvement backlog, translating business needs into prioritized initiatives and ensuring alignment with Product Owners, Functional Leads and Group Platforms.\n\nDefine and maintain HR Operations process standards, documentation and operational guidance to support consistent execution across the Group.\n\nAnimate and engage with the global HR Operations community to foster collaboration and knowledge sharing, develop and reinforce common ways of working, identify further improvement opportunities and communicate the roadmap and changes.\n\nAutomation & Artificial Intelligence\nIdentify opportunities to improve HR Operations through automation and AI-enabled capabilities.\n\nWork with the HR Operations Community and Group Platforms to define process requirements and support implementation of automation and AI-enabled improvements.\n\nPromote the practical application of AI to simplify processes, improve quality and reduce manual effort.\n\nMonitor relevant automation and AI opportunities and recommend practical applications that support HR Operations process efficiency.\n\nHOW WILL YOU EXPERIENCE SUCCESS WITH US?\nA Master’s degree in Human Resources Management or related field.\n\n10+ years experience in HR Operations, Operational Excellence, Business Process Improvement or HR Technology within a complex global organisation.\n\nStrong experience analysing, simplifying and improving operational processes.\n\nProven ability to apply process improvement methodologies and data-driven problem solving.\n\nAbility to translate analysis into pragmatic, scalable and operationally sustainable solutions.\n\nStrong understanding of HR operating models, process ownership and service delivery environments.\n\nPractical experience with automation and AI-enabled process improvement would be an advantage.\n\nExperience with enterprise HR platforms, preferably Workday, would be an advantage.\n\nStrong stakeholder management, communication and influencing skills across Functions, Regions and HR teams.\n\nFluent English. Knowledge of French is an asset.\n\nWHAT MAKES OUR GROUP DIFFERENT?\nOur true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.\n- We value collegiality, empathy, curiosity, courage, humility, and integrity.\n- We care for the world we live in.\nYOUR JOURNEY WITH US\nIf your application is selected we will reach out shortly for an introductory call. As part of the interview process, we always ensure complete insight and transparency, namely, you will have the chance to meet the people who will be crucial to your future success in the role.\n#Richemont #WeCraftTheFuture","description_format":"text","description_chars":4506,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Switzerland","iso":"CH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-18T18:08:46Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.532,"p_room":0.36,"age_days":53,"expected_fill_days":34,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/richemont-hr-operations-process-manager","json_url":"https://alion.io/job/richemont-hr-operations-process-manager.json","meta":{"generated_at":"2026-10-27T00:43:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":914,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-hr-operations-process-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-hr-operations-process-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-hr-operations-process-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-hr-operations-process-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-hr-operations-process-manager"}]}