{"id":2882012,"url":"https://alion.io/job/richemont-operations-manager-phuket","title":"Operations Manager - Phuket","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":162,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phuket, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-09T00:00:00Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-10-29T10:38:07Z","board_verified":true,"closed_at":null,"days_open":142,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":142},"description":"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.\nWHY CARTIER?\nJoin Cartier and step into a world where luxury meets innovation, elegance blends with creativity, and tradition embraces avant-garde design. As a globally acclaimed jeweler and watchmaker with a heritage spanning over 170 years, we're more than our products; we're custodians of an extraordinary legacy that continuously sets unparalleled standards in high jewellery, prestigious watches, and exquisite accessories. Cartier is a place where your contributions shape the future of luxury, driving excellence, sustainability, and creativity. Here, your journey with us enriches our shared legacy, inviting you to become an integral part of Cartier's illustrious story.\nHOW YOU WILL MAKE AN IMPACT\nAs a Maison Ambassador, the Operations Manager supports the Boutique Manager in driving operational excellence and delivering an optimal client experience. This is achieved through effective team management, ensuring high productivity, and maintaining high boutique standards by carefully overseeing all maintenance to consistently reflect the Brand's prestigious image.\nKEY RESPONSIBILITIES\nBoutique Operations & Compliance\nMaximize boutique efficiency through planned staff deployment and scheduling\nAct as a primary operational contact, provide resolution and decisions to ensure smooth daily operations in the boutique\nManage internal processes by applying comprehensive knowledge of all operational procedures and policies, ensuring strict adherence to security, safety, and compliance requirements\nPartner with relevant stakeholders to prepare pragmatic implementation strategies for operational manual, ensuring its applicability within the boutique\nLead continuous improvement across the boutique team, enhancing processes and performance\nSupport the integration and effective utilization of digital tools or systems to improve efficiency\nLead projects/initiatives, serving as a key referent for retail operations team\nTeam Management & People Development\nProvide coaching and guidance on operational practices, enabling the team to excel in daily tasks\nLead on the sales floor, ensuring regular engagement with team and clients\nFoster a culture where continuous improvement is celebrated and team’s well-being is prioritized\nDrive continuous team growth by assessing skill sets, and partner with Retail Coaches in implementing learning and development priorities to bridge gaps and enhance performance\nStock Management & Flows\nSystematically manage all operational assets, inventory, and supplies, driving efficient back-of-house execution\nImplement robust loss prevention strategies and enforce strict team adherence to all internal policies and external regulations\nOversee reservations, manage repairs and spare parts and monitor in-transit reports to proactively address exceptions\nKEY COMPETENCIES\nBachelor’s degree (any field) with at least 3 years of experience in Retail Management roles\nExperience in Luxury Retail is a strong advantage\nDemonstrate knowledge of retail or store operations management\nSolid understanding of boutique operations and workflow; and able to exercise good judgement with tactful decision making\nPassion for luxury watch and jewelry\nStrong analytical skills, self-driven for excellence and meticulous\nAble to understand and synthesize business and market intelligence\nFluent in English and Thai. Proficiency in Mandarin and/or Russian an added advantage\nFlexibility to work retail hours, including evenings and weekends\n#Richemont #WeCraftTheFuture","description_format":"text","description_chars":3956,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Thai","level":"Advanced (C1)","optional":false},{"language":"Russian","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-19T23:04:08Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.263,"p_room":0.28,"age_days":142,"expected_fill_days":34,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/richemont-operations-manager-phuket","json_url":"https://alion.io/job/richemont-operations-manager-phuket.json","meta":{"generated_at":"2026-10-29T13:08:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-operations-manager-phuket"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-operations-manager-phuket"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-operations-manager-phuket"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-operations-manager-phuket\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-operations-manager-phuket"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2882012}},{"tool":"search_jobs","arguments":{"company":"richemont.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2882012},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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