{"id":2814424,"url":"https://alion.io/job/richemont-sales-manager-2","title":"Sales Manager","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":137,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-20T13:12:51Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.\nMAIN PURPOSE\nThe Sales Manager is responsible for Cartier market share & brand presentation in Cartier Internal Retail as well as Wholesale (Retail Partners point of sale) with a Cartier presence in the territory of the Mexico Republic (External Boutiques, Internal Boutiques + Watch POS). For retail, he/she leads the commercial development of Internal boutiques, directly managing the Boutique manager. For wholesale (POS + external boutique) he/she leads the Sell-Out development, objectives and projects. Acts as interface with all connected departments to guarantee end clients’ satisfaction.\nKey Responsibilities\nRetail\nPerformance Management and Business Development\nLead performance, sales and profitability of the boutiques, setting annual, quarterly, monthly targets per location and per partner\n\nDrive and monitor the overall area turnover and manage budget control, including selling costs and travel & entertainment (T&E) expenses.\n\nDrive relevant action plans for Boutique leaders to elevate business and image, ensuring alignment with Maison strategy and regional KPIs (e.g., openings, expansions, closings).\n\nNegotiate commercial terms, ensuring commercial consistency, legal and contractual adherence, across all stores in the network, including Department Stores and Partners\n\nEnsure the effective implementation and adaptation of all boutiques action plans.\n\nTrain and coach Boutique leaders on performance metrics to optimize sales and profitability\n\nContinuously monitor performance across boutiques, identifying areas for improvement and implementing corrective actions.\n\nLead client engagement initiatives by monitoring dashboards and training Boutique leaders\n\nOversee and analyze the Client Satisfaction Barometer to ensure high levels of client service and satisfaction.\n\nPromote and implement new commercial projects and initiatives, such as \"match to traffic\" strategies, and boutique excellence programs.\n\nTeam Leadership and Development\nLead and manage the development of boutique teams for assigned area.\n\nOversee team evolution in selected boutiques to optimize structure, agility and efficiency.\n\nActively participate in the recruitment process for boutique profiles, ensuring the selection of high-caliber talent.\n\nProvide on-site mentoring and coaching to Boutique leaders, fostering their professional growth and leadership capabilities.\n\nNurture and support Career Committees to promote clear retail career paths and talent retention.\n\nAct as an ambassador for the Maison building relationship with internal and external leaders, including regional leadership & peers, department stores and Partners ecosystems\n\nBoutique Operations and Standards\nMaintain a regular in-boutique presence through frequent visits within the area.\n\nEnsure impeccable merchandising implementation, optimal stock levels, and adherence to grooming standards.\n\nMaximise assortment, flows, and support boutique requests in collaboration with internal teams (high-end, operations, marketing etc)\n\nVerify that all necessary tools and resources are in place to optimize boutique operations and maximize client-facing time.\n\nMonitor competitor activities and services, including utilizing mystery shopper programs, to identify opportunities for improving client satisfaction.\n\nOversee and address client service cases to ensure prompt and effective resolution.\n\nProvide on-site support for brand activities and projects, including events, pop-ins, exhibitions, and boutique opening, relocation or renovation initiatives, both internal and external.\n\nWholesale\nNetwork Development, Sell-out ambitions\nEnsures a flawless presentation of Cartier in each store under supervision.\n\nLeverages the expert teams (Marketing and Public Relations, VM, CRM, SDP, Supply Chain, Training etc.) to build a meaningful and actionable business plan for each Retail Partner and each POS.\n\nDefines with Marketing and local ExCo yearly and monthly sell-out forecasts.\n\nAnimates the Ambassadors community.\n\nDepending on the Maison’s strategy, identifies, assesses and manages new opening/closing opportunities.\n\nNegotiate commercial terms, ensuring commercial consistency, legal and contractual adherence, across all stores in the network, including Department Stores and Partners\n\nNew Retail strategy execution\nDrives the transformation of the channel in line with the Maison’s strategy and transformation into New Retail: Espace installation in the whole network, clients’ data collection, clients’ services and activations development, and other New Retail projects.\n\nExternal Boutique: seamless and full integration in Cartier ecosystem.\n\nMaximizes the impact of each POS visit\nPreparation: checks store status against prior commitments, analyses KPIs (sell-out, stock on hand, assortment relevance, consignment inventory, client satisfaction results, training status).\n\nDuring visit actively develops the partnership (digs into the retailers’ concerns, updates the annual action plan), highlights environment & competition changes, adjusts brand presentation & merchandising, consignment inventory review, client experience).\n\nAfter visit drafts a quick recap of mutual commitments, dispatches tasks to relevant Cartier teams.\n\nCollects and develops market intelligence and update competitors’ information.\n\nBrand ambassadorship\nIs responsible for responding to partners’ questions, or redirecting these questions to relevant expert teams, as a key contact for them (product knowledge, after sales, deliveries, systems).\n\nResolves high-level client issues and develops appropriate solutions\n\nForges a senior-level relationship with major points of sales, chains and other business partners\n\nReporting & Information management\nCoordinate Booster operations:\nSupports the POS users, troubleshoots potential usage issues\n\nLiaises with Booster key users, report issues, suggest improvements\n\nUpdate the Sell-Out, Stock and Selling-Cost reporting each month,\n\nOrganize and maintain client’s database information\n\nThe preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.\n Candidate Profile\nProven experience in senior commercial roles, ideally with prior experience in boutique management.\n\nStrong project management capabilities, demonstrated by a track record of successfully leading complex initiatives from conception to completion.\n\nStrong analytical skills, with the capacity to translate complex data into clear, actionable insights that drive business results.\n\nSuccessful experience in managing complex and mature teams.\n\nExcellent communication and presentation skills, with the ability to inspire, influence, and engage diverse stakeholders across all levels.\n\nA deep understanding of market dynamics, consumer behavior, and competitive landscapes, enabling strategic decision-making.\n\nThe ability to work collaboratively and effectively within a matrix organization, contributing positively to cross-functional teams.\n\nFluency in English is essential, and proficiency in additional languages will be considered a significant advantage.\n\nA self-motivated, positive attitude, and a strong team player mentality.\n\nHigh learning agility, with a continuous desire to adapt and grow in a dynamic environment.\n\n#Richemont #WeCraftTheFuture","description_format":"text","description_chars":7919,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-18T11:49:48Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.091,"p_room":0.35,"age_days":39,"expected_fill_days":8,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/richemont-sales-manager-2","json_url":"https://alion.io/job/richemont-sales-manager-2.json","meta":{"generated_at":"2026-10-20T18:01:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20604,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-sales-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-sales-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-sales-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-sales-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-sales-manager-2"}]}