{"id":2834635,"url":"https://alion.io/job/richemont-sales-manager-tysons","title":"Sales Manager - Tysons","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":169,"ghost_share":0,"stale_share":0.994,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McLean, United States","Central African Republic"],"countries":["US","CF"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-05T00:00:00Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-26T02:47:15Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.\nAt Cartier North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.\nSALES EXPERIENCE MANAGER\nKEY RESPONSIBILITIES\nLead business development for the boutique by creating and developing relationships through all client interactions:\nLead the development of excellent client relationships by creating and celebrating memorable moments for our clients and boutique visitors\nDrive sales and care service team to consistently achieve or exceed sales targets and KPIs\nMaster a strong knowledge of the boutique business and assess local market opportunities to implement a proactive and effective sales strategy\nImplement effective client strategies to ensure the development of genuine client relationships resulting in increased business opportunities\nPartner with Boutique leadership, and team, on CRM efforts such as client outreach, data capture, and repurchase rate, including working with the sales team to ensure store objectives are met\nLead and promote networking activities for the boutique team\nPoint of contact for visiting stylists and press photo shoots in partnership with the PR team\nDevelop Prestige Partnership strategies to increase prestige sales within the boutique and to develop the VIP client strategy further\nSupport and partner with sales and care service teams, on escalated client matters to ensure optimal solutions are provided\nPartner with fellow Boutique Management, Regional, and corporate partners to ensure boutique success:\nAlong with fellow Boutique Management-determine, communicate, and monitor individual and team KPIs\nCollaborate with all Corporate Departments (i.e. Retail, merchandising, marketing, etc.) to effectively communicate key messages, business opportunities, and needs\nLead and/or delegate boutique projects as needed (daily/weekly/monthly/yearly inventories, audit preparation, etc.)\nPartner with the Operations Manager to ensure fluidity of operations and support fellow boutique management with boutique controllable operating expenses: monitoring, analysis, and action plan recommendations in order to optimize controllable costs\nPrepare regular sales reporting and analysis including monthly reports that provide qualitative analysis for business development\nParticipate in the daily setup and breakdown of the boutique for opening and closing, as needed\nTeam Development and Management:\nMotivate and support the Boutique staff\nCommunicate strategic brand initiatives by regularly conducting team meetings. Ensuring that staff is aware of Maison strategies and knowledge, boutique targets, client experience best practices, local/global competitive landscape, and industry news\nEducate and inspire the boutique team with Maison knowledge, local/global competitive landscape, and industry news\nPerform administrative and HR tasks including but not limited to commission accuracy checks, scheduling, payroll, and overtime management\nActively recruit and maintain a talent pipeline\nIdentify training and coaching opportunities for the sales team. Partner with boutique management and corporate partners (Retail Coaches and L&D) in order to elaborate and implement the coaching and training plan\nLead the performance management process through regularly scheduled individual meetings including biannual performance review\nAssess potential and propose development opportunities in partnership with boutique management, HR, and Career Committees\nBe a Maison Ambassador:\nUphold the Cartier standards with the ability to project an approachable and professional image in personal appearance, manner, and demeanor\nCreate a positive and productive boutique environment by leveraging both personal and team savoir-faire to create a highly collaborative network at all times both in person and via telephone\nYOUR PROFILE\nBachelor’s degree in a business-related field is a plus\nAdditional language skills are a plus\n8-10 years of management, especially in luxury retail or hospitality\nRequired experience in managing direct reports\nMust be available to work retail hours (including weekends), travel for training, client events, etc. as needed\nPrevious experience with SAP is preferred\nStrong leadership skills\nExcellent analytical, organizational, and interpersonal communication skills required\nEnthusiastic approach with clients and colleagues\nEntrepreneurial spirit to develop their own business and build long-lasting client relationships\nCreativity in developing new ways to motivate and develop a team\nCollaborative approach with the ability to foster a united work environment with a “can do” attitude\nStrong understanding of client service needs and priorities (internal and external)\nStrong attention to detail with the ability to handle multiple tasks simultaneously and with precision\nAbility to work in a fast-paced, evolving environment\nIntellectual curiosity and passion for learning\nWe Offer - United States\nEmployee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.\nSalary range: $115,000 - $140,000, bonus eligible\nAt Richemont, We Craft the Future!\n*This job description may not be inclusive of all assigned duties, responsibilities, or job aspects described and is subject to amendment as needed at the sole discretion of the employer\n#Richemont #WeCraftTheFuture","description_format":"text","description_chars":6622,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-19T05:01:55Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.144,"p_room":0.28,"age_days":81,"expected_fill_days":9,"reasons":["conf:52","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/richemont-sales-manager-tysons","json_url":"https://alion.io/job/richemont-sales-manager-tysons.json","meta":{"generated_at":"2026-10-26T05:51:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7853,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-sales-manager-tysons"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-sales-manager-tysons"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-sales-manager-tysons"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-sales-manager-tysons\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-sales-manager-tysons"}]}