{"id":3416442,"url":"https://alion.io/job/richemont-senior-operations-bi-controller","title":"Senior Operations & BI Controller","company":{"id":1791761,"name":"Richemont","domain":"richemont.com","url":"https://alion.io/company/richemont","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":146,"ghost_share":0,"stale_share":0.712,"repost_share":0.007,"time_to_fill_p50_days":41,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Le Sentier, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":155000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7681},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jaeger","optional":false},{"name":"Looker","optional":false}],"status":"live","first_seen_at":"2026-10-28T19:35:17Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-11T10:45:38Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"THE WATCHMAKER OF WATCHMAKERS\nSince 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.\nCOMMENT AUREZ-VOUS UN IMPACT ?\nEn tant que Senior Operations & BI Controller, vous intervenez comme un véritable Business Partner auprès de la Direction du Service Client (CS) et des opérations associées. Rattaché(e) à la Direction Financière, vous pilotez la performance financière, garantissez la fiabilité des analyses et gérez l'accélération de la digitalisation du service.\nPilotage Budgétaire & Clôtures Financières:\n- Construire, cadrer et challenger le budget annuel du département Customer Service (OPEX, productivité, effectifs).\n- Piloter les prévisions (Rolling Forecast) et garantir la qualité des clôtures comptables/analytiques (Coût des Ventes, stocks, provisions) tout en consolidant le P&L Global CS.\nBusiness Partnering & Animation de la Performance:\n- Définir et analyser les KPIs financiers et opérationnels (réparation et restauration).\n- Animer les revues de performance mensuelles avec la Direction CS et acculturer les équipes opérationnelles aux enjeux financiers (culture du coût, efficience).\nGestion & Contrôle des Stocks:\n- Assurer la valorisation, le suivi des dépréciations/obsolescences et le contrôle des stocks de composants/pièces détachées du Customer Service, tout en participant aux inventaires physiques.\nTransformation Digitale & Référent BI:\n- Agir en tant que Key-User et référent sur Looker pour créer et développer des rapports décisionnels automatisés, moderniser les outils d'analyse et digitaliser les flux d'information.\nAnalyse de la Variance Industrielle & Métaux Précieux :\n- Analyser finement les écarts entre coûts standards et coûts réels pour les ateliers de Production (variances prix d'achat, main-d'œuvre, machines).\n- Participer au suivi et au contrôle des flux de Métaux Précieux pour assurer la polyvalence et la sécurisation des risques au sein de l'équipe.\nLA CLÉ DE VOTRE SUCCÈS? VOS COMPÉTENCES!\n- Formation & Expérience : Formation supérieure de niveau Master en Finance, Contrôle de Gestion ou École de Commerce, avec une expérience confirmée (Senior) en Contrôle de Gestion Industriel ou Opérations.\n- Langues: Maîtrise courante de l'anglais (oral et écrit), indispensable pour interagir avec les équipes internationales et les plateformes CS globales du Groupe.\n- Expertise BI & Digitalisation : Maîtrise avérée des outils de Business Intelligence, avec une réelle expertise sur Looker (création de tableaux de bord, automatisation), ainsi qu'une excellente maîtrise des ERP (SAP) et d'Excel.\n- Posture Business Partner: Excellent relationnel, capacité à challenger de manière constructive, pédagogie et aisance à communiquer avec des interlocuteurs opérationnels et de direction.\n- Esprit d'initiative & Rigueur: Autonomie, force de proposition dans l'optimisation des process, rigueur analytique et adaptabilité pour évoluer dans un environnement polyvalent.","description_format":"text","description_chars":3803,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Jewelry","Watches","Luxury Goods & Designer Brands"],"lifecycle":[{"event":"open","at":"2026-10-28T19:35:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.629,"p_room":1,"age_days":13,"expected_fill_days":41,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/richemont-senior-operations-bi-controller","json_url":"https://alion.io/job/richemont-senior-operations-bi-controller.json","meta":{"generated_at":"2026-11-11T15:49:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29600,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791761},"rest":"https://alion.io/mcp/rest/get_company?id=1791761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Frichemont-senior-operations-bi-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Frichemont-senior-operations-bi-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Frichemont-senior-operations-bi-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/richemont-senior-operations-bi-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Frichemont-senior-operations-bi-controller"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3416442}},{"tool":"search_jobs","arguments":{"company":"richemont.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3416442},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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